I recently had an extremely disappointing stay at the Lancaster Court Hotel. Myles stay was ruined by a pump or motor noise coming from the bathroom. The noise was so loud and meant it wasn’t going to be possible to sleep there as the pump was coming on every few minutes. To make matters worse, the bathroom door had a large gap, allowing the noise to fill the entire bedroom.
When I approached the staff for assistance, they were unable to resolve the issue or provide an alternative solution. They said their maintenance would fix it the next day, which wasn’t helpful as I was only there for one night. As a result, I left just a few hours after checking in without actually sleeping there. Despite having a room that could be used for sleeping, the hotel has refused to offer a refund, even though they provided me with a room that was completely unsuitable its primary purpose.
Overall, my stay at the Lancaster Court Hotel was extremely frustrating and disappointing. I would not recommend this hotel.
https://www.dropbox.com/scl/fi/2rfzc8945m9hg2oxi6gvx/IMG_5336.MOV?rlkey=nyy3huhlibo9g70zh29dswshg&dl=0