It's a beautiful hotel with amazing views of the surrounding area. Being built on top of an historic Medieval fort just adds to the amazing location and experience.
john e.
2024 年 3 月入住 1 晚
10/10 超赞
Juan Jesus,Alcorcón
与配偶出行
2024 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Juan Jesus
2024 年 3 月入住 1 晚
10/10 超赞
Enrique
与家人出行
2024 年 2 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
muy agradable y con una vista maravillosa
Enrique
2024 年 2 月入住 1 晚
10/10 超赞
Silvestre
与配偶出行
2024 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Un 10 por el personal.
Silvestre
2024 年 2 月入住 1 晚
10/10 超赞
Ida-Maria
2024 年 2 月 9 日
Ida-Maria
2024 年 2 月入住 1 晚
10/10 超赞
Mark
与配偶出行
2024 年 2 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff with brilliant service at reception and in the restaurant/cafe. Shower was dated and tray did not drain. Otherwise a fantastic venue and stay with spectacular views. Would highly recommend.
Mark
2024 年 2 月入住 1 晚
4/10 很差
William
与配偶出行
2024 年 1 月 15 日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
Unfortunately this could have been a very good stay but the customer service reply to a disappointing breakfast lets it down. The room was nice but some things are aging e.g. the handle in the shower is super wobbly. At breakfast, which isn't cheap at nineteen per head, I asked for just a plate of scrambled eggs (the self-serve buffet is only cold or ambient food), and after 27 minutes I ask if the eggs on the trolley of food coming out is mine and was told it was for another table - the server pointing at the table of 10 which arrived after I had asked for the eggs. It should not take so long for eggs to come. I sent an email to the hotel to explain my experience and was told: "We are so sorry to hear about your experience at breakfast. We will forward your complaint to the restaurant team. We hope to receive you on another occasion." ... I thought I would at least be offered a discounted breakfast on my next stay but instead I will not be visiting again.