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关于6号汽车旅馆路易斯维尔，肯塔基州 - 机场 - 博览会的点评

2 out of 5
6号汽车旅馆路易斯维尔，肯塔基州 - 机场 - 博览会
6121 Airport Hotels Blvd., Louisville, KY

点评

6.6
10 分 - 超赞。149 条好评，共有 509 条点评" "
8 分 - 还可以。120 条好评，共有 509 条点评" "
6 分 - 一般。72 条好评，共有 509 条点评" "
4 分 - 很差。60 条好评，共有 509 条点评" "
2 分 - 糟糕。108 条好评，共有 509 条点评" "

6.8/10

清洁度

7.0/10

员工和服务

6.2/10

服务设施

6.6/10

住宿条件和设施

6.6/10

环保

点评

10/10 超赞

真实旅客

2023 年 5 月入住 1 晚

2/10 糟糕

真实旅客

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
You have to wait for half an hour to check in. Because there is no person at the front desk. The customer service is terrible. The room is very dirty. Do not come here. Terrible place. The worst experience I have ever had.
2020 年 12 月入住 1 晚
Brand Experience Team 于 2021 年 2 月 2 日 的回复
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

10/10 超赞

Leshawnda

满意：清洁度、员工和服务、住宿条件和设施
Great stay
2024 年 5 月入住 1 晚

2/10 糟糕

Marilyn

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚

10/10 超赞

Brandon

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

2/10 糟糕

Corrie

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Had to buy my own cleaning supplies to wipe down the room. Beds were clean and comfortable though
2024 年 4 月入住 1 晚

2/10 糟糕

Paul

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
Room renovation ppeared incomplete. Reported non-working electric outlet.no effort to fix. Discovered refrigerator was plugged into a switched outlet. Appears a stobe was removed but exhaust hood remained. Laundry out of order. All this while banner outside claim motel was newly renovated
2024 年 4 月入住 3 晚

8/10 还可以

cora

满意：清洁度、员工和服务、住宿条件和设施
It was clean
2024 年 4 月入住 2 晚
Brand Experience Team 于 2024 年 5 月 7 日 的回复
Hi Traveler, We are glad you enjoyed your stay!Maz K.#Team6

10/10 超赞

Kay

满意：清洁度、员工和服务、住宿条件和设施
Great service
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 5 月 7 日 的回复
Hi Kay,Thank you for positively rating your stay!!Maz K.#Team6

4/10 很差

Eric Lee

2024 年 3 月入住 1 晚

6/10 一般

Brian

满意：员工和服务
不满意：清洁度
Property felt sketchy. Room was okay.
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 24 日 的回复
Hi BrianThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 超赞

JOSH

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Nancy Y. 于 2024 年 4 月 18 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 一般

Lia

与家人及幼儿出行, 与家人出行
满意：员工和服务，清洁度
The room was very clean and suprisingly modern "inside" the room itself. The area surrounding it felt very unsafe as it was next to an abandoned bldg with windows busted out. There were also a few questionable guests staying at the hotel.
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 11 日 的回复
Hi Lia, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 超赞

Karl

满意：住宿条件和设施
Excellent
2024 年 3 月入住 1 晚
Nancy Y. 于 2024 年 4 月 3 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 超赞

Beverly

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great and nothing was wrong
2024 年 1 月入住 1 晚
Nancy Y. 于 2024 年 3 月 6 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 还可以

Teresa K

带宠物出行
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
holes in walls, bathtub in poor shape, wish there was microwave or coffee maker, no shampoo. neighbor rooms were loud parting smoking til 4 am of course noisy too from airport. lobby was not open even at 7 am, they did not have coffee available, good tho they have white castle across parking lot
2024 年 2 月入住 1 晚
Nancy Y. 于 2024 年 3 月 6 日 的回复
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 糟糕

Keirsten

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The photos online are not at all what the rooms look like. There was a strict no smoking policy with a deposit made upon check in, but when we arrived at the room it reeked of cigarettes. There was very limited lighting in the room making it very dark. Would not recommend staying here, we cancelled our stay upon seeing the room and left immediately.
2024 年 2 月入住 3 晚
Nancy Y. 于 2024 年 3 月 6 日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 糟糕

mychal

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The sink leaked and no towels in the room. For the price we payed we had no microwave in the room. Could not run a bath just shower.
2024 年 2 月入住 3 晚
Brand Experience Team 于 2024 年 2 月 21 日 的回复
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 超赞

Ryan

2024 年 2 月入住 7 晚

10/10 超赞

Desiree

2024 年 1 月入住 1 晚

8/10 还可以

Lovell

满意：员工和服务，清洁度
2023 年 12 月入住 2 晚

6/10 一般

Larry

满意：客房舒适度，清洁度
不满意：员工和服务
My only issue was there wasn’t any blanket or comforter and it was 20 degrees outside
2024 年 1 月入住 1 晚
Brand Experience Team 于 2024 年 1 月 30 日 的回复
Hi Larry,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 糟糕

Charles

不满意：客房舒适度，住宿条件和设施
2024 年 1 月入住 3 晚

10/10 超赞

Cheng

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place
Right off by the interstate. Surrounded by abandoned buildings. Room was cleaned and comfortable. No complaints.
2023 年 12 月入住 1 晚
Nancy Y. 于 2024 年 1 月 17 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 很差

juan antonio

商务旅客
满意：员工和服务
不满意：服务设施，清洁度
The reception was ok but the sheets smelled dirty and I guess I went in on the wrong day December 31, people on the second floor partied all night and I couldn't get but a few hours of sleep.
2023 年 12 月入住 1 晚
Brand Experience Team 于 2024 年 1 月 9 日 的回复
Hi Juan Antonio,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 糟糕

Keith

与家人出行, 商务旅客
不满意：服务设施
2023 年 12 月入住 1 晚

6/10 一般

John，Jamestown

与家人出行
The floors seemed to be dirty and didn't feel real clean to my wife's feet. Also there were only three pillows for a king size bed. On the plus side the price was reasonable
2023 年 12 月入住 1 晚
Brand Experience Team 于 2023 年 12 月 26 日 的回复
Hi John, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 糟糕

Zachary

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Just bad
2023 年 12 月入住 2 晚

10/10 超赞

Sarah

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Before they remodeled the property it was a comete dump. Now the staff are friendly, hospitable, and considerate. The actually property itself might not be in the best area of fown. But the hotel itself is CLEAN, and they did an AMAZING job with the remodel! The best part is they didnt raise tbey prices and if they did it was such a small amount i didnt notice! If you're in need of a fair priced, clean, and nice hotel i highly recommend this one!!
2023 年 12 月入住 1 晚
Nancy Y. 于 2023 年 12 月 21 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 糟糕

Larry

满意：客房舒适度，清洁度
2023 年 12 月入住 1 晚

2/10 糟糕

Maikel

不满意：员工和服务，清洁度
2023 年 12 月入住 1 晚

10/10 超赞

Larry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

2/10 糟糕

Dawn，Ashland

不满意：员工和服务、服务设施、住宿条件和设施
Had a disabled problem and employee could careless. Very poor service.
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023 年 12 月 12 日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Cameron A. #Team6

10/10 超赞

Ana

2023 年 11 月入住 1 晚

2/10 糟糕

Mya

与家人出行
不满意：员工和服务，清洁度
Terrible
It was absolutely terrible, we did not feel safe there, their were people following us and whistling at us outside, people sitting outside are door, we didn’t stay there, we asked the front desk for a refund for the nights we weren’t staying there and they were very rude and said we can’t get a refund.
2023 年 11 月入住 5 晚
Brand Experience Team 于 2023 年 11 月 29 日 的回复
Hi Mya,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 糟糕

Onaje

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
When I checked into my room it was late, so I slept over night woke up in the morning only to discover roaches behind the counter and they only agreed to refund me half of my money because I slept over night on a two day stay.
2023 年 11 月入住 2 晚
Brand Experience Team 于 2023 年 11 月 21 日 的回复
Hi Onaje,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 糟糕

Brian

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

6/10 一般

Michael

满意：住宿条件和设施，清洁度
2023 年 11 月入住 1 晚

8/10 还可以

michael

2023 年 11 月入住 1 晚

8/10 还可以

Larry

2023 年 10 月入住 1 晚

6/10 一般

aly

2023 年 10 月入住 2 晚

8/10 还可以

Brandi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Getaway
Rooms were clean and beds were very comfy. Tv channels did not all have sound but overall the stay was great. Leo at the front desk was helpful.
2023 年 10 月入住 2 晚
Nancy Y. 于 2023 年 11 月 7 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 还可以

Cody

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

2/10 糟糕

Keshi

不满意：清洁度、员工和服务、住宿条件和设施
It was dirty, tables had burn marks and were chipped, shower had hair and wasn’t cleaned, only 1 chair lol, it’s dark in the room, the sink clogged so much I couldn’t get through brushing my teeth without using a water bottle I bought. No microwave they have 1 dirty microwave for the whole motel that doesn’t even have glass platting and was absolutely filthy!
2023 年 10 月入住 1 晚

8/10 还可以

Tiffany

与配偶出行
满意：清洁度、员工和服务、服务设施
I liked how friendly the man at the front desk was!
2023 年 10 月入住 4 晚
Nancy Y. 于 2023 年 11 月 7 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 超赞

Larry

满意：住宿条件和设施，员工和服务
2023 年 10 月入住 1 晚

8/10 还可以

John Robert Kerr，Cape May Court House

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
It was your basic motel room. 2 beds a small fridge and a tv. Suitable for slèeping which is all we needed it for.
2023 年 10 月入住 4 晚

2/10 糟糕

Ryan

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don't stay here !!!!! Look at my pictures
Well check in was fast but after that it was over!! What looked like blood was all over mattress and a used tampon under the sheet on the other bed not to mention the smell it was like they dumped a bottle of cleaner to mask something smell was so strong you couldn't smell anything else but gets better the office said they were booked up and no other rooms to move to do not stay here look at my pictures
Hopefully not blood !!
Just a used tampons in your sheets
Not even surface cleaning here!!
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023 年 10 月 27 日 的回复
Hi Ryan,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

6/10 一般

Jessica

与家人出行
不满意：员工和服务、住宿条件和设施、客房舒适度
All little run down
The motel was rundown looking on the outside. Even the lobby was hard to find. We arrived to town and hour and a half early so we stopped to see if we could get in and were told we could for an extra $25. Thought that was a little ridiculous, so we left and got food and came back at 3pm. The room was ok and clean-ish. The towels were stained, the sheets had stains on them and the bathroom floor was dirty. It was the cheapest hotel we could find in the area but at over $70 a night I was hoping for something a little better. But I guess you get what you pay for.
2023 年 9 月入住 1 晚
Brand Experience Team 于 2023 年 10 月 10 日 的回复
Hi Jessica,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 一般

真实旅客

团体旅客
满意：清洁度、员工和服务、客房舒适度
Clean but rough
Room was very clean. However, the door to the bathroom would get stuck everytime we closed it and it took 5 minutes to get my friend out after he took a shower. The area around the hotel is rough and we could hear other tenants yelling and making noise late into the night and early morning.
2023 年 9 月入住 4 晚
Brand Experience Team 于 2023 年 10 月 10 日 的回复
Hi Traveler,We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Lilith#Team6