I stay here for three nights. The first thing is they told me that they need to down grade my booking due to my booked room has some problem. They compensated me with free breakfast and airport transportation- it's good. The door man is also very kind and helpful. But, the reception is not that friendly and not proactively responsed my request. I asked them to give me an adaptor and they didn't inform me if they didn't have any available.
Regarding the room, the decoration is chic but some structure problem, eg the water tap is almost no space with mirror. I cannot open the water tap completely. It's not worth to what I paid even I had no ideas about the exact price of my room after down grade. Not that recommended.
Hui Lan
10/10 超赞
Louis,Springfield
与配偶出行
2024 年 5 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I selected this property primarily for its location — its proximity or easy walk ability to POI including the Prado, Reina Sofia, and Thyssen museums as well as to the Plaza Mayor.
Louis
2024 年 5 月入住 7 晚
10/10 超赞
John
与配偶出行
2024 年 5 月 25 日
Location & Restraunt.
John
2024 年 5 月入住 2 晚
8/10 还可以
Kelly
2024 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Construction outside was loud
Kelly
2024 年 5 月入住 3 晚
10/10 超赞
noel
2024 年 5 月 10 日
noel
2024 年 4 月入住 1 晚
10/10 超赞
John
与家人出行
2024 年 5 月 7 日
满意:服务设施
Great location, great service, very good bar & restraunt
John
2024 年 5 月入住 2 晚
10/10 超赞
Spencer
与配偶出行
2024 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is TOP NOTCH! It has every amenity you could ask for and the staff is wonderful! It is near the center of the city and almost everything is within walking distance! This is a must stay if you are in Madrid!
Spencer
2024 年 4 月入住 5 晚
10/10 超赞
Liya
2024 年 4 月 25 日
Liya
2024 年 4 月入住 4 晚
10/10 超赞
DIADENYS
2024 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was the best. Clean and safe. Location, location, location!