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关于马尼斯蒂酒店的点评

2.5 out of 5
马尼斯蒂酒店
200 Arthur Street, Manistee, MI

点评

8.0

很好

10 分 - 超赞。391 条好评,共有 1000 条点评" "
8 分 - 还可以。339 条好评,共有 1000 条点评" "
6 分 - 一般。148 条好评,共有 1000 条点评" "
4 分 - 很差。74 条好评,共有 1000 条点评" "
2 分 - 糟糕。48 条好评,共有 1000 条点评" "

8.0/10

清洁度

8.6/10

员工和服务

7.6/10

服务设施

7.4/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

Barry

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great people, certainly fixing up needed repairs, and large Capitol improvements are being made daily
2024 年 5 月入住 1 晚

8/10 还可以

Porter

满意:清洁度、员工和服务、住宿条件和设施
We enjoyed our 2 night stay. The Jacuzzi room was clean and everything worked as it should. It had a patio door that made smoking easy. Room included fridge and microwave. We brought our own single cup coffee maker. Bed was super comfy with nice pillows. We had plenty of towels. We were disappointed about the work being done inside the hotel very early in the morning which did wake us up. The door located closest to our room ended up being under construction which forced us to have to walk all the way around in a rain storm. My shoes were wet the whole second day. I decided to check out the hot tub since I didn't have shoes. Unfortunately the hot tub was drained. We ended up buying a pair of dry shoes and headed to nearby little rivers casino. In my opinion, 8 am is late to start serving breakfast. We had to leave for our appt at 7:45. Most breakfast starts at 6:00. We probably would still stay there again.
2024 年 5 月入住 1 晚

10/10 超赞

Laura

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location affordable clean friendly staff
2024 年 5 月入住 2 晚

10/10 超赞

linda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
go there and stay for hospitol visits
2024 年 5 月入住 1 晚

6/10 一般

Thomas

团体旅客
The rooms was fine. The only problem we had was when we went down for their supposed free breakfast in the morning. They said they weren't having it that day and really didn't give us a straight answer as to why, it kind of irritated me.
2024 年 5 月入住 1 晚

2/10 糟糕

Matt M

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Drunks in parking lot harassing women, no cameras or security key on doors, blood stained sheets and stained carpets. DO NOT STAY.
2024 年 5 月入住 2 晚

8/10 还可以

Jacqueline

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Andrew

满意:员工和服务,清洁度
2024 年 4 月入住 1 晚

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施
Inexpensive
2024 年 4 月入住 2 晚

8/10 还可以

Mario

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was quiet, clean and friendly staff.
2024 年 4 月入住 2 晚

10/10 超赞

Michael

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoy staying at this property when I am in town. It is convenient and good value for the money. I feel safe there.
2024 年 4 月入住 1 晚

4/10 很差

Kevin

与家人出行
满意:住宿条件和设施,员工和服务
不满意:清洁度
The soiled linens wrecked a great value and friendly service. Manastee Hotel said they would comp the room and it would be through Expedia who in booked through but not a word from the Hotel or Expedia and its been a week.
2024 年 4 月入住 1 晚

10/10 超赞

Andrew

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Shivam 于 2024 年 4 月 19 日 的回复
Thank you for staying with us. Please visit again!

8/10 还可以

Randal

与配偶出行
满意:住宿条件和设施,服务设施
不满意:员工和服务
Road traffic
2024 年 4 月入住 1 晚
Shivam 于 2024 年 4 月 19 日 的回复
Thank you for staying with us. Please visit again!

10/10 超赞

Chaundra

满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love the staff!
2024 年 3 月入住 1 晚
Shivam 于 2024 年 4 月 2 日 的回复
We loveeeeee to have you guys!!

10/10 超赞

Deanna,Mahtomedi

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love that they have a pool with hot tub. They make a hot breakfast.
2024 年 3 月入住 2 晚
Shivam 于 2024 年 4 月 2 日 的回复
Thank for you staying with us. Please visit again.

6/10 一般

Justin

与家人出行
不满意:员工和服务
Staff rude
2024 年 3 月入住 1 晚
Shivam 于 2024 年 3 月 28 日 的回复
Hello Justin, we're sorry to hear about your experience. We hold high standards for the customer service we offer. We will do better next time. We hope you would give us another chance to earn your business.

8/10 还可以

Mariha

与配偶出行
满意:清洁度、员工和服务、服务设施
I enjoyed the stay and the fact they have a pool.
2024 年 3 月入住 2 晚
Shivam 于 2024 年 3 月 23 日 的回复
Thank you for your business! Glad to hear you enjoyed our pool and hot tub facility. Please visit us again.

10/10 超赞

Dustin

与家人及幼儿出行, 与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to say and affordable
2024 年 3 月入住 2 晚
Shivam 于 2024 年 3 月 23 日 的回复
Thank you, Dustin! Please visit again.

10/10 超赞

Amanda

满意:员工和服务,清洁度
2024 年 3 月入住 1 晚
Shivam 于 2024 年 3 月 23 日 的回复
Thank you for your business and we look forward to welcoming you for another comfortable stay.

10/10 超赞

linda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
we stay at Manistee hotel all the time very nice staff
2024 年 3 月入住 2 晚
Shivam 于 2024 年 3 月 14 日 的回复
We appreciate your business and thank you for always keeping us as your first choice.

10/10 超赞

Cody

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2024 年 3 月入住 2 晚
Shivam 于 2024 年 3 月 14 日 的回复
Thank you for the feedback. We hope your next stay is just around the corner.

10/10 超赞

Diane

2024 年 3 月入住 1 晚
Shivam 于 2024 年 4 月 2 日 的回复
Thank you for being our guest. We hope to welcome you again.

10/10 超赞

michal

满意:清洁度、员工和服务、服务设施、住宿条件和设施
good place for a great price. and has a pool
2024 年 3 月入住 2 晚
Shivam 于 2024 年 3 月 14 日 的回复
Thank you for sharing your experience. Our guests do enjoy our indoor pool and hot tub and we're glad you had similar experience. Please visit again.

8/10 还可以

Robert

满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚
Shivam 于 2024 年 3 月 14 日 的回复
Thank you for the feedback! Please visit again.

8/10 还可以

Mike

与家人出行
满意:员工和服务,清洁度
It is an older hotel but was fine for our stay
2024 年 2 月入住 2 晚
Shivam 于 2024 年 3 月 23 日 的回复
Thank you for your valuable feedback. We're going through quite a bit of renovation this winter and we're excited to welcome you again to show you all our improvements.

10/10 超赞

Billy,spring lake

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I only stay here when I come in town
2024 年 3 月入住 1 晚
Shivam 于 2024 年 3 月 23 日 的回复
Billy, thank you! You have been great to us!

10/10 超赞

Alycia

2024 年 2 月入住 1 晚
Shivam 于 2024 年 3 月 23 日 的回复
Thank you for staying at our hotel. We hope to see you again soon.

10/10 超赞

harold

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place for the price! It's a bit dated, they are updating and they have a pool.
2024 年 2 月入住 2 晚
Shivam 于 2024 年 3 月 23 日 的回复
Thank you, Harold! Can't wait to show you our improvements this summer.

8/10 还可以

Tanisha

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The outside looks brought but the room and stay was very pleasant and I was pleased with my stay. Will be back.
2024 年 2 月入住 1 晚
Shivam 于 2024 年 3 月 23 日 的回复
Thank you! We're working our way to get the outside look nice too. Please visit us again.

10/10 超赞

Marcia

满意:清洁度、服务设施、住宿条件和设施
Watch out for the refund of your $100 DEPOSIT. Guess i missed the fine print. DEPOSIT??? Said it would be funded after my room was cleaned. I left 24 hrs ago, no refund. Rooms were great but would not stay because of DEPOSIT
2024 年 2 月入住 1 晚
Shivam 于 2024 年 3 月 23 日 的回复
Thank you, Mrs. Marcia! We're sorry the mention about security deposit is all the way down in terms and conditions. We don't have any control but would love to make it more easily visible to our guests. Sorry if that cause inconvenience. Hope to see you again in the future.

10/10 超赞

Tiffany

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Shivam 于 2024 年 3 月 23 日 的回复
Thank you for staying with us! Please visit again.

4/10 很差

Brittni

与配偶出行
不满意:服务设施,清洁度
The room was visibly dirty. There was dust all over the walls. The bed was so hard, it was impossible to sleep on. Sheets had visible stains. I have been here a couple of other times and knew it was not a 5 star hotel but this was the worst stay of the 3. The only improvement made was the breakfast was much better than in the past.
2024 年 2 月入住 2 晚
Shivam 于 2024 年 3 月 23 日 的回复
Oh no! We're sincerely sorry about your experience you had at our hotel. That's not our standards. Please let us know how we can make it right for you.

6/10 一般

alisha

与家人出行
满意:员工和服务
不满意:住宿条件和设施
Good price and close to casino.
It's a great price...clean room, and had a decent night's sleep....but definitely needs renovation to finish up..it has been "under construction for a couple years now, but dont seem ever see change. I do have to say that the breakfast area looked nice.
2024 年 2 月入住 1 晚
Shivam 于 2024 年 2 月 18 日 的回复
Thank you for choosing us for your stay. We are always delighted to hear that our guest get a good night's sleep. We do get quite a bit of complimetns for our mattress. We have been doing small updates here and there for past couple years now. It may not be so noticeable but we're always thinking on how to make your stay better. As of right now, we're working on changing the flooring in public areas and then plan on doing the same in guest rooms. We're also in process to add fitness room which is expected to be open for this summer season. We hope to see you again soon.

10/10 超赞

Irene,Garden City

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk was wonderful and friendly. The room was quite clean and good enough for the amount I paid and the fact that it was midwinter. If anything, a little bit more dusting, but there’s no way I would complain. Everything worked. The bed was very comfortable. They had free breakfast and free coffee. I could not ask for more I would definitely go back to this hotel. They said they’re also doing a lot of renovations!
2024 年 2 月入住 1 晚
Shivam 于 2024 年 2 月 15 日 的回复
Thank you Irene for your kind words! Our staff will be delighted to hear your compliments. Thank you for staying with us. Please visit again.

8/10 还可以

Christy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our go to place
We always stay here when we come to Manistee. We like it. They’re under construction so it was a little inconvenient but doable. There was makeup all over the hair dryer. Kinda gross, but I cleaned it off. I wish they put more towels in the bathroom, otherwise it’s good.
2024 年 2 月入住 2 晚
Shivam 于 2024 年 2 月 15 日 的回复
We love to have you at our hotel. Thank you for choosing us each time for your stay in Manistee. Housekeeping team has been notified about the situation and we will make sure it doesn't happen again.

8/10 还可以

Kimberly

与配偶出行
满意:员工和服务
Not a bad place for the price. Kind of dated and small shower and bathroom but was clean with friendly staff. Pool needs to be warmer. Parking lot and grounds not clean, cigarette butts and trash on ground.
2024 年 2 月入住 2 晚
Shivam 于 2024 年 2 月 9 日 的回复
We appreciate your feedback and glad to hear that you enjoyed your stay. Thank you for bringing our attention about the cigarette butts, it has been taken care of. We're sorry about that. We hope this was the first of many more visits to come.

10/10 超赞

Clyde A. La

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean. Very Clean. The staff was awesome.They are doing some remodeling but that didn't affect my stay. I will definitely stay there again and recommend to others.
2024 年 2 月入住 2 晚
Shivam 于 2024 年 2 月 4 日 的回复
Thank you, Clyde! We're so pleased to know that you had a good stay. Please visit again.

10/10 超赞

Saleena

满意:清洁度、员工和服务、住宿条件和设施
Decent value for your money room was mostly updated hot tub room was nice hot breakfast was good real eggs with actual milk
2024 年 2 月入住 1 晚
Shivam 于 2024 年 2 月 4 日 的回复
Thank you for staying with us! We appreciate your feedback. Please visit again.

10/10 超赞

Dave

满意:清洁度、员工和服务、住宿条件和设施
Second stay here. Had the suite room was clean and comfortable
2024 年 1 月入住 1 晚
Shivam 于 2024 年 1 月 30 日 的回复
We're happy to hear that we met your expectations and look forward to welcoming you again in the future!

10/10 超赞

Dwight

满意:清洁度、员工和服务、住宿条件和设施
This property was great! Very nice at great value! Definitely would recommend the place
2024 年 1 月入住 1 晚
Shivam 于 2024 年 1 月 30 日 的回复
It was our pleasure having you as our guest. Please do visit again.

10/10 超赞

Mark

Nice pool
2024 年 1 月入住 1 晚
Shivam 于 2024 年 1 月 30 日 的回复
Thank you, Mark! We hope to see you again soon.

10/10 超赞

Danielle

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
Super clean. Older building but updated. Beds were super comfy. Room was super clean. Kelly at the front is very kind and hospitable. You cant beat the view or location.
2024 年 1 月入住 2 晚
Shivam 于 2024 年 1 月 30 日 的回复
Thank you so much for the feedback. We're grateful to have Kelly on our team. We hope your next stay is just around the corner.

4/10 很差

Ryan

与家人及幼儿出行, 与家人出行
不满意:住宿条件和设施,员工和服务
.
2024 年 1 月入住 1 晚
Shivam 于 2024 年 1 月 30 日 的回复
Hello Ryan, We're sorry to hear that you didn't have a good stay with us. We appreciate your business and hope you would give us a second chance to show us our better side.

4/10 很差

ANGELINA

满意:员工和服务,清洁度
不满意:住宿条件和设施
Does not have what is advertised
They charged a hidden $100 security deposit that was not disclosed which was far more than what my room cost. Plus fauls advertising they do not have a restaurant or a pub. Had to leave my room at 8 in the morning it was quite apparent the people before me had a cat in the room which my husband and both are highly allergic to. There was cobwebs all over in the room. Lighting was terrible one lamp in the room did not even have a light bulb. No coffee pot in the room and you had to go outside in order to get some. Plus out of all things ran out of toliet paper. I will not stay here again. I feel cheated on this trip.
2024 年 1 月入住 1 晚
Shivam 于 2024 年 1 月 30 日 的回复
I am sincerely sorry to hear about your experience at our hotel. We take pride in our work and want to make sure that all our guests have a quiet, clean and comfortable stay. I again apologize that we failed to make your stay better. We're much better than this. I hope you would reconsider your decision and give us another chance to show us our better side.

8/10 还可以

Cora

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Shivam 于 2024 年 1 月 30 日 的回复
Thank you for the review! Please visit us again soon

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Shivam 于 2024 年 1 月 30 日 的回复
Thank you for the feedback!

10/10 超赞

Julie,Twin Lake

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love that it was right by the water, close to the casino, breakfast was good and hot, staff was very friendly. The pool and hot tub could use more chemicals to keep it sanitary, pool could be warmer. But overall it was a fabulous time including casino.
2024 年 1 月入住 2 晚
Shivam 于 2024 年 1 月 25 日 的回复
Thank you for sharing your feedback and we're happy to hear that you enjoyed your stay. We will make sure chemicals for the pool are adjusted properly and that they're up to the standard. Thank you for choosing us for your stay. We look forward to welcoming you again in the future.

8/10 还可以

Lorna

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed the stay.
2024 年 1 月入住 2 晚
Shivam 于 2024 年 1 月 15 日 的回复
Thank you, Lorna for the feedback! We hope to welcome you again soon.

8/10 还可以

Mark

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
shivam 于 2024 年 1 月 8 日 的回复
Thank you! We look forward to welcoming you again!