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关于希尔顿马可岛海滩度假村及水疗中心的点评

4 out of 5
希尔顿马可岛海滩度假村及水疗中心
560 S Collier Blvd, Marco Island, FL

点评

8.6

超赞

10 分 - 超赞。704 条好评，共有 1194 条点评" "
8 分 - 还可以。248 条好评，共有 1194 条点评" "
6 分 - 一般。127 条好评，共有 1194 条点评" "
4 分 - 很差。58 条好评，共有 1194 条点评" "
2 分 - 糟糕。57 条好评，共有 1194 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Casia

满意：清洁度、服务设施、住宿条件和设施
Everything is wonderful but most especially the staff!
2024 年 5 月入住 1 晚

10/10 超赞

Jose

2024 年 5 月入住 3 晚

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

8/10 还可以

Pamela

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚

10/10 超赞

Elena

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love it
2024 年 5 月入住 1 晚

6/10 一般

Dale，Fitchburg

与配偶出行
满意：清洁度
不满意：员工和服务
Horrible pool service. Not enough staff, horribly inefficient process. Could not believe the lack of technology in the process. Fitness Center was small and equipment outdated. TV’s on treadmills not functional. Had to use restrooms inside hotel from pool, should be direct access from outside. No internet access.
2024 年 5 月入住 3 晚

6/10 一般

Alfredo

与配偶出行
满意：服务设施，清洁度
This hotel packs in as many people as possible and forget customer service The brunch buffet was cold at 9 am and the rude cook needs to learn to talk to guest
2024 年 5 月入住 7 晚

10/10 超赞

Barbara

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Das Hotel ist gut zu erreichen. Der direkt am Hotel liegende Parkplatz kostet extra. Der Strand ist über einen Holzsteg direkt vom Hotel zu erreichen, wo man als Hotelgast gratis Stühle und Schirm zugewiesen bekommt. Der Pool ist sauber.
2024 年 5 月入住 1 晚

10/10 超赞

Michael

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was convenient and close by. Several restaurants and food options. Room was very clean and ocean view was excellent, also had view of the pool as well. Staff was very pleasant and extremely helpful. Definitely will be staying there again.
2024 年 5 月入住 1 晚

10/10 超赞

Javier

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

4/10 很差

Luis，Pompano Beach

与家人出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
Extremely overpriced. The housekeepers are very rude and loud. Couldn't take a nap because of the noise they were making in the afternoon. The check out day, at 11 am, housekeepers knocked at our door although we had the "do not disturb sign" at the door to let us know that we had to leave the room. The bartenders were amateurs, didn't know how to prepare some drinks.
2024 年 5 月入住 3 晚

10/10 超赞

JORGE，MIAMI

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
$35.00 dayli parking fee
2024 年 5 月入住 3 晚

8/10 还可以

steven.

满意：清洁度、员工和服务、住宿条件和设施
What an amazing stay. Truly amazing views and the beach is beautiful. The pool is great with poolside service. Room was big and clean. Spa was amazing. Steam room and great massage. Only thing that was bad was the shower in the room. Very weak pressure.
2024 年 5 月入住 2 晚

8/10 还可以

Leandro

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Gina Angela

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚

6/10 一般

Bethany

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Great location for dining, shopping and of course the beach. They have great amenities, even a gift shop where they sell toothbrushes for $9. A big inconvenience was the wait for poolside staff and limited weird menu. Squash pizza?? Daiquiris were excellent but no service by the beach. You have to walk quite far if you want another beverage or something to eat. The room was fine, beds were uncomfortable and children running throughout the hotel at all hours makes it very noisy. Other than that, I love Marco and overall it was a great trip!
2024 年 4 月入住 4 晚

10/10 超赞

rosa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient for a quick vacay
2024 年 5 月入住 1 晚

2/10 糟糕

Kevin

不满意：清洁度、员工和服务、住宿条件和设施
Absolutely TERRIBLE experience. I have never written a bad review in my life. The manager Malorie wrongly accused us of making too much noise. We paid for a full ocean view and forced us to move into a ground floor room above the parking lot. She should be fired and needs to learn about customer service. I would not recommend this hotel to anybody. I was also wrongly charged for several transactions and will be disputing them with my bank. Proceed with extreme caution.
2024 年 5 月入住 1 晚

2/10 糟糕

joseph

团体旅客
staff was unable to control noisey hallway fight until police had to intervene
2024 年 4 月入住 7 晚

10/10 超赞

Frances

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Luis

满意：清洁度
2024 年 4 月入住 2 晚

10/10 超赞

John

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. The food was amazing. The drinks were awesome. The whole atmosphere of the hotel is just a wonderful experience.
2024 年 4 月入住 4 晚

8/10 还可以

Barbara

满意：清洁度
2024 年 4 月入住 5 晚

10/10 超赞

Nathaly H

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Chelsea

与配偶出行
满意：服务设施
Very accommodating for everything. Will definitely be returning!
2024 年 4 月入住 1 晚

8/10 还可以

Mary

满意：清洁度
2024 年 4 月入住 1 晚

10/10 超赞

Keith

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Nice hotel. Beach is accessible. Staff is friendly and welcoming.
2024 年 4 月入住 3 晚

6/10 一般

Nea

Close to beach was plus. Hot tub had no jets. Little outdated hotel
2024 年 4 月入住 1 晚

10/10 超赞

Laura

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great property, I was especially impressed with the staff. Food options on property were good and great restaurants just across the street.
2024 年 4 月入住 4 晚

10/10 超赞

John

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The time was amazing!
2024 年 4 月入住 1 晚

4/10 很差

Anthony

Very disappointed in their consideration. I had to leave and didn’t stay the night. I asked for a refund of the parking fee and beach fee that was not being used and they would not extend any courtesy. I would never recommend nor stay there again.
2024 年 4 月入住 1 晚

4/10 很差

Amanda

与配偶出行
满意：清洁度、员工和服务、服务设施
The front staff was nice upon check in & offered us a free upgrade. We had a king w/ a partial room. Last minute trip trying to save a few. We were offered double queens full oceanview instead of a king partial ocean view. The rooms view was far & overlooked the pool more. It was on a low floor & then the air kept shutting off during the night. Also the sheets were scratchy & the bed was not very comfortable. Otherwise the room was clean & nice looking. The pool was extremely loud (no surprise there) & bothersome enough to have to shut our balcony door the whole time. The whole reason for a full ocean view was to have the door open till we went to bed. We enjoy the sound of the waves & it was a particularly windy day. That being said, the walkability is fantastic & if you have kids & don’t want quiet then this is your hotel! It’s just not what we were looking for & clearly should not have taken the “upgraded” room. A partial view is better than a full view w/ loud noise.
2024 年 4 月入住 1 晚

10/10 超赞

alexander

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Sarkis

2024 年 4 月入住 2 晚

10/10 超赞

Laura

满意：清洁度、员工和服务、住宿条件和设施
We’ve been staying here since the 90’s and it just gets better. We loved the free ice cream
2024 年 4 月入住 2 晚

10/10 超赞

james

2024 年 4 月入住 4 晚

10/10 超赞

Norman

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location is directly across the street from what I believe are some of the best dining places in south florida. And the distance across the sand from the hotel is short. Some places are set back from the water and you have to walk 200 yards across sand to set up. Great location!!
2024 年 4 月入住 5 晚

10/10 超赞

james

2024 年 4 月入住 1 晚

10/10 超赞

Luis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The food was delicious! Having the beach so close was a so convenient and being able to walk across the steeet to restaurants nearby. Wonderful stay, very clean and tranquil.
2024 年 4 月入住 3 晚

6/10 一般

Maureen

与家人出行
Too many ad on’s! Payment for use of the pool etc even though you don’t use it is ridiculous and pay for parking also!
2024 年 4 月入住 1 晚

10/10 超赞

Marien，MIAMI

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

10/10 超赞

maria

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very simple and beautiful location .enjoyed our family time and beautiful sunset !
2024 年 4 月入住 1 晚

10/10 超赞

Patricia Diane

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property and comfortable rooms
2024 年 4 月入住 3 晚

10/10 超赞

PETER

2024 年 4 月入住 2 晚

10/10 超赞

Sonali，Hicksville

与家人及幼儿出行
满意：住宿条件和设施，清洁度
Clean and kid friendly
2024 年 4 月入住 3 晚

10/10 超赞

Hiraldo

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

LUIS

满意：清洁度、员工和服务、住宿条件和设施
Great hotel and location!
2024 年 4 月入住 2 晚

8/10 还可以

Nezihe

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff by the pool were so pleasant, and their attentiveness and kindness to the children were amazing!
2024 年 4 月入住 4 晚

10/10 超赞

Stephanie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great property! Enjoyed the onsite restaurant, live music by the pool, great view from the room!
2024 年 4 月入住 1 晚

10/10 超赞

Ivette

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The decoration was amazing, great service, great food and drinks, and amazing rooms
2024 年 4 月入住 2 晚