Check-in guy was surly. Room was dirty, stained sheets, soap holder in shower broken. Stairway carpeting was covered in stains. We took stairs because when taking elevator it made a concerning sound and had no inspection certificate anywhere inside, so we didn't feel safe. No coffee maker in room, morning coffee was cold as the weather outside. The TV remote didn't work, and the beds were the most uncomfortable ever, this weird combination of very soft and very hard. You have to experience to understand. Stay was so bad we didn't stay for breakfast as the hotel seemed to have cleanliness issues. I'm sure the manager will be very distraught to read this, but that place really should take these reviews to heart and do something about it. We go to that area a lot as we have a kid going to university nearby. We'll never stay at this place again.