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关于哈里斯堡-西赫尔希区希尔顿欣庭酒店的点评

3 out of 5
哈里斯堡-西赫尔希区希尔顿欣庭酒店
5001 Ritter Road, Mechanicsburg, PA

点评

9.4

绝佳

10 分 - 超赞。450 条好评，共有 620 条点评" "
8 分 - 还可以。132 条好评，共有 620 条点评" "
6 分 - 一般。23 条好评，共有 620 条点评" "
4 分 - 很差。9 条好评，共有 620 条点评" "
2 分 - 糟糕。6 条好评，共有 620 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

James

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a very nice clean hotel with the kitchette. The walls were nice and sound proof could not hear outside your room
2024 年 4 月入住 2 晚
AGM 于 2024 年 4 月 22 日 的回复
Thank you for staying with us and for your feedback! Please come back again soon!

6/10 一般

John

满意：住宿条件和设施，清洁度
Quiet. But property had problems with IT systems and check in was very slow ( 1 hour) and no WiFi
2024 年 4 月入住 1 晚
AGM 于 2024 年 4 月 22 日 的回复
Thank you for your feedback! I apologize for the inconveniences due to our temporary system issues. I hope you'll stay with us again soon!

8/10 还可以

alex

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is in a great shape. It is very clean, and the staff is nice. The rooms are great, but a bit noisy.
2024 年 4 月入住 2 晚
AGM 于 2024 年 4 月 27 日 的回复
Thank you for your feedback! We pleased that you enjoyed your stay. We hope to see you again soon!

10/10 超赞

Joseph

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
was great
2024 年 3 月入住 2 晚
AGM 于 2024 年 3 月 28 日 的回复
Thank you for your feedback for your recent stay! We're so pleased that you had a great time. Hope to see you again soon!

10/10 超赞

Richard，Fort Mill

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The place was very nice and the staff was friendly.
2024 年 3 月入住 2 晚
AGM 于 2024 年 3 月 15 日 的回复
Thank you for your feedback! It was wonderful having you stay with us and we hope to see you again soon!

10/10 超赞

Steven

满意：清洁度、员工和服务、住宿条件和设施
good enough
2023 年 12 月入住 2 晚
AGM 于 2024 年 3 月 10 日 的回复
Thank you for your recent stay and for your feedback! We hope to see you again soon!

6/10 一般

Angelica，Stuart

与家人出行
Average
2024 年 2 月入住 1 晚
AGM 于 2024 年 3 月 10 日 的回复
Thank you for your feedback!

10/10 超赞

Svetlana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My stay at Homewood Suites by Hilton Harrisburg-West Hershey Area was fantastic. The hotel provided exceptional service and amenities. The rooms were spacious, clean, and well-maintained, offering a comfortable environment throughout my stay. The staff were friendly and professional and went above and beyond to ensure a pleasant experience. The complimentary breakfast was delicious, and had a variety of options to choose from. Overall, I highly recommend Homewood Suites by Hilton Harrisburg-West Hershey Area for anyone visiting the area."
2024 年 2 月入住 1 晚
AGM 于 2024 年 2 月 11 日 的回复
Thank you for staying with us and for your review! We're so pleased that you had a pleasant stay. Please come and see us again!

8/10 还可以

Steve

2024 年 2 月入住 1 晚
AGM 于 2024 年 3 月 23 日 的回复
Thank you for staying with us and providing feedback. We'd love to welcome you back in the future.

10/10 超赞

Tina

2023 年 12 月入住 4 晚
AGM 于 2024 年 2 月 3 日 的回复
Thank you for staying with us and for your feedback. We appreciate your time and hope you'll be back to stay again soon!

10/10 超赞

Tejal

2024 年 1 月入住 2 晚
AGM 于 2024 年 1 月 22 日 的回复
Thank you for staying with us and for your feedback! We greatly appreciate your time. Please stay with us again soon!

10/10 超赞

Vyacheslav

满意：清洁度、员工和服务、住宿条件和设施
.
2023 年 12 月入住 3 晚
AGM 于 2024 年 1 月 22 日 的回复
Thank you for being our guest and for your feedback. Please come back and stay again!

10/10 超赞

Jane

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Big beautiful rooms and lovely staff. We had a great stay!
2023 年 12 月入住 1 晚
AGM 于 2023 年 12 月 28 日 的回复
We really appreciate you staying with us and providing feedback! We hope to see you again soon!

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施
Nice quiet stay. No issues. Pillows were a little worn but we brought our own so didnt bother us.
2023 年 12 月入住 2 晚
AGM 于 2023 年 12 月 28 日 的回复
Thank you so much for staying with us and for your terrific feedback! It helps to know where we can improve. Please stay with us again sometime!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
AGM 于 2023 年 12 月 19 日 的回复
Thank you for staying with us and then taking the time to provide feedback. We really appreciate it! We're glad you enjoyed your stay and hope to see you again. Happy Holidays!

6/10 一般

Elisabeth L

不满意：住宿条件和设施
2023 年 12 月入住 1 晚
AGM 于 2023 年 12 月 10 日 的回复
Thank you for staying with us and for your feedback. We appreciate you taking the time to let us know how you enjoyed your stay. Please stay with us again soon and give us the opportunity to earn a 5!

10/10 超赞

Amy

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This was my second time staying here and I definitely will be back. Best hotel I’ve stay at. No complaints at all. Perfect from beginning to end. Thanks
2023 年 11 月入住 3 晚
AGM 于 2023 年 12 月 28 日 的回复
Thank you! It was wonderful having you stay with us. Please come back soon!

6/10 一般

David，South plainfield

2023 年 12 月入住 1 晚
AGM 于 2023 年 12 月 28 日 的回复
Thank you for staying with us and providing feedback. I'm sorry your experience wasn't better. We'd love to have you stay again and give us the chance to give you a stay that rates a 5!

10/10 超赞

Erica

2023 年 11 月入住 1 晚
AGM 于 2023 年 12 月 19 日 的回复
Thank you so much for being our guest and for taking the time to provide feedback on your stay. We're so glad you enjoyed it! Happy Holidays!

10/10 超赞

Stephen

2023 年 11 月入住 1 晚
AGM 于 2023 年 12 月 28 日 的回复
I really appreciate your feedback! Thank you!

10/10 超赞

Sandra

2023 年 11 月入住 1 晚
AGM 于 2023 年 12 月 28 日 的回复
Thank you for staying with us and for your feedback!

6/10 一般

Venita，Clarksburg

与家人出行, 团体旅客
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
Arrived late after day @ Hersheypark. Showered & attempted to turn on TV on bedroom. It would not come on. Called front desk & response was "well there is nothing I can do about that its after midnight. Maintenence will be on @ 8:00am. My response- that doesn't do me any good
2023 年 10 月入住 1 晚
AGM 于 2023 年 10 月 29 日 的回复
Thank you for staying with us and for your valuable feedback. I'm sorry that you were unable to use the TV in the bedroom the night you arrived. We were sold out that night or we could have moved you to another room with a working TV since maintenance wasn't available until morning. I hope you will give us another chance to provide you with a wonderful stay in the future.

10/10 超赞

Jillian

2023 年 10 月入住 1 晚
Keith K 于 2023 年 11 月 11 日 的回复
Thank you for taking the time to provide a rating. We appreciate your feedback! If there's anything specific you enjoyed or any areas where we can improve to make your next stay even better, please let us know. We value your input and look forward to the opportunity to welcome you back in the future. Safe travels!

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Excellent room!
Perfect room. We wanted to get away from the kids for an overnight. The fireplace and bathroom made it exactly what we needed. Hard to find a whilrpool tub OR a fireplace in a room, let alone both. Great hotel room. Thank you.
2023 年 10 月入住 1 晚
AGM 于 2023 年 10 月 15 日 的回复
We're so pleased that you really enjoyed your stay! Thank you for the feedback and please come stay with us again!

10/10 超赞

Edward

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I found it very comfortable and quiet. The courtyard was very enjoyable during the excellent weather. It was easy to find and in a location near several restaurants. The staff was very pleasant
2023 年 10 月入住 4 晚
AGM 于 2023 年 10 月 15 日 的回复
Thank you for being our guest and for your feedback! We hope to welcome you back again soon!

10/10 超赞

John

2023 年 10 月入住 2 晚
AGM 于 2023 年 10 月 15 日 的回复
Thank you for your feedback! We hope you'll be our guest again soon!

8/10 还可以

Ehud

与家人出行
满意：清洁度、员工和服务、客房舒适度
Good service. outdated property
2023 年 9 月入住 1 晚
AGM 于 2023 年 10 月 6 日 的回复
Thank you for staying with us and for your feedback! We hope to see you again soon!

2/10 糟糕

Shawn

2023 年 9 月入住 1 晚
AGM 于 2023 年 10 月 6 日 的回复
Thank you for staying with us and for your feedback. I'm sorry you didn't enjoy your stay more and hope you will give us another chance in the future.

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
AGM 于 2023 年 10 月 1 日 的回复
Thank you for staying with us and providing feedback. We're sorry you had a poor experience and hope you will give us a chance to do much better in the future!

8/10 还可以

Emily

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Carpet, sheets, and shower seemed dingey, and the room smelled vaguely of dog. Comfortable mattress, good breakfast, and decently quiet though.
2023 年 9 月入住 3 晚
AGM 于 2023 年 9 月 10 日 的回复
Thank you for your feedback. We appreciate you staying with us and hope to see you again!

8/10 还可以

Marc

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
AGM 于 2023 年 9 月 2 日 的回复
Thank you for your feedback. We're glad you enjoyed your stay and hope you will come stay with us again in the future!

10/10 超赞

Justin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect
This was one of the best hotels we've stayed at in a long while. The entire hotel was spotlessly clean, nicely furnished, and the employees were very nice. Our suite was much larger than we expected and very comfortable, plenty of space for our family (2 adults, 2 kids). If we ever visit the area again I know we'll be staying here!
2023 年 8 月入住 1 晚
AGM 于 2023 年 8 月 30 日 的回复
Thank you so much for your feedback. We're pleased that you had an enjoyable stay and hope to see you again!

10/10 超赞

Marvin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
AGM 于 2023 年 8 月 28 日 的回复
Thank you for your feedback! We really appreciate you taking the time to let us know how you enjoyed your stay. Please visit us again soon!

8/10 还可以

Mohammad

与家人出行
满意：员工和服务，清洁度
The Property had 1 bedroom suites which is perfect for families.
2023 年 8 月入住 1 晚
AGM 于 2023 年 9 月 10 日 的回复
Thank you for staying with us and providing your feedback!

6/10 一般

Bashar

2023 年 8 月入住 2 晚
AGM 于 2023 年 9 月 10 日 的回复
Thank you for your feedback.

10/10 超赞

Mark

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
AGM 于 2023 年 8 月 15 日 的回复
Thank you for staying with us and for your feedback! We really appreciate hearing that you enjoyed your stay and hope to see you again soon!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable stay and very quiet room.
Overall stay was pretty good. Check-in was quick and they gave us a corner room which we appreciated as it was one of the quickest room I have ever stayed in. The living/dining/kitchen area was quite spacious. Bedroom was quite clean and the beds were comfortable and we had good night sleep. Bathroom on the other hand had paints coming off in the bathtub and it was clogging even with small use. Breakfast was quite standard with waffles, bread, cereal etc. one suggestion I would have is to have eggs without bacon.
2023 年 8 月入住 1 晚
AGM 于 2023 年 8 月 12 日 的回复
Thank you for staying with us! We appreciate the helpful feedback and hope you'll stay with us again soon!

10/10 超赞

Shardha

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean exceptionally great hotel
2023 年 8 月入住 1 晚
AGM 于 2023 年 8 月 8 日 的回复
Thank you so much for staying with us! We appreciate the feedback. I hope you'll stay with us again.

8/10 还可以

Mike

与家人出行
Nice clean property located in quiet location
2023 年 7 月入住 2 晚
AGM 于 2023 年 8 月 8 日 的回复
Thank you for the feedback! We appreciate it and hope you'll stay with us again.

10/10 超赞

Arthur

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
AGM 于 2023 年 7 月 20 日 的回复
Thank you for staying with us at Homewood Suites - Harrisburg West! We appreciate your feedback and hope to see you again soon!

10/10 超赞

Cheryl

满意：清洁度、员工和服务、住宿条件和设施
Great price for a suite room
2023 年 7 月入住 1 晚
AGM 于 2023 年 7 月 16 日 的回复
Thank you for your review and for being our guest at Homewood Suites Harrisburg West! I hope you'll stay with us again!

10/10 超赞

Lydia

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
This property was honestly really nice. The rooms were spacious and breakfast was great. The courtyard in the middle was beautiful and a great place to hang out and swim. The bathrooms could have been cleaner and more updated but other than that we really enjoyed our stay here!
2023 年 7 月入住 2 晚
AGM 于 2023 年 7 月 16 日 的回复
Thank you so much for staying with us and for your feedback. We really appreciate your comments and suggestions.

10/10 超赞

Diane

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay was great. All the staff was helpful and pleasant. The only thing missing was the waffles in the morning. They had them the 1st day only. I would preferred to have them every am.
2023 年 6 月入住 6 晚
AGM 于 2023 年 7 月 16 日 的回复
Thank you so much for staying with us at Homewood Suites Harrisburg West. We appreciate your feedback. I'm sorry we only had waffles one morning of your stay. We had a temporary issue but are back to having waffles every morning now. I hope you'll stay with us again!

10/10 超赞

Donald

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a amazing stay for our whole family. All of us enjoyed the pool area, workout room, and the area in general. We also traveled to gettysburg for the afternoons and came home to the refreshing pool area. We p[lan on staying again.
2023 年 6 月入住 3 晚
AGM 于 2023 年 7 月 16 日 的回复
I'm so happy you had an enjoyable stay and plan to come stay with us again! Thank you so much for your feedback.

10/10 超赞

Christoria

与家人及幼儿出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
This was a nice hotel. The first floor however had a stench.
2023 年 6 月入住 2 晚
AGM 于 2023 年 7 月 16 日 的回复
Thank you so much for staying with us and for your feedback. We really appreciate your comments and suggestions.

10/10 超赞

Kara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A Must Stay
Loved this hotel! Stayed with my family and it was spacious and comfortable. The staff was so friendly!! Breakfast was wonderful! Overall a great experience!
2023 年 6 月入住 3 晚
AGM 于 2023 年 7 月 16 日 的回复
Thank you so much for staying with us at Homewood Suites Harrisburg West. We greatly appreciate your feedback. I'm glad you really enjoyed your stay and hope we'll see you again!

10/10 超赞

Jennifer

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Very clean very safe staff extremely kind and helpful delicious breakfast in the morning we will be back thank you for such an amazing stay!!
2023 年 6 月入住 1 晚
AGM 于 2023 年 7 月 16 日 的回复
Thank you so much for staying with us and for your feedback! We hope you'll stay with us again soon!

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Family of 6
I stay for Hershey park. Harrisburg East is a hair better but would still stay there again
2023 年 6 月入住 3 晚
Keith K 于 2023 年 6 月 23 日 的回复
Thank you for choosing our hotel for your visit to Hershey Park. We appreciate your feedback and are glad to hear that you had a satisfactory stay. We understand that the Harrisburg East location may have some advantages, but we are pleased to know that you would still choose to stay with us again. We hope to welcome you back in the future for another enjoyable experience.

10/10 超赞

Anna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Comfy bed, nice pillows, good shower… perfect for overnight!
2023 年 6 月入住 1 晚
Keith K 于 2023 年 6 月 13 日 的回复
We're thrilled to hear that you had a comfortable and enjoyable overnight stay with us! It's wonderful to know that you found the bed comfortable, and the shower refreshing. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another perfect stay in the future!

10/10 超赞

Isabelito

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Keith 于 2023 年 6 月 7 日 的回复
Thank you for your 10 out of 10 rating!