Raseel at check-in desk was very helpful and pleasant to deal with.
Mohammed
2024 年 5 月入住 1 晚
8/10 还可以
Mohammed
与家人出行
2024 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service at the check-in desk by Raseel.
Mohammed
2024 年 5 月入住 3 晚
8/10 还可以
Muhammad,Mississauga
与家人出行
2024 年 5 月 6 日
满意:清洁度、员工和服务、服务设施
Inside room quality is not that great, I will say three star hotels room, 4 people room and wash room was too small even the wardrobe door was broken and too small, look like repainted.
Muhammad
2024 年 5 月入住 4 晚
10/10 超赞
Shahzad
与家人出行
2024 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay
Shahzad
2024 年 1 月入住 4 晚
4/10 很差
Hikmat Nassralla
与家人及幼儿出行
2024 年 5 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施
The main advantage of this hotel is the close proximity to Al-masjid Al-Nabawi. However, this hotel is in dire need of an update. The walls in the shower were full of mold. For a 4-bed room, you would think that they would supply more than 2 towels at a time… disappointing accommodations.
Hikmat Nassralla
2024 年 4 月入住 4 晚
4/10 很差
Mir Nayeemuddin
2024 年 4 月 24 日
不满意:清洁度、员工和服务、住宿条件和设施
The reception staff is very slow and inefficient
Mir Nayeemuddin
2024 年 4 月入住 3 晚
4/10 很差
Noor
与家人出行
2024 年 4 月 23 日
满意:清洁度
不满意:员工和服务
Location is good, but may be when we were there it was quite crowded, the area as a whole. The staff was not well trained to deal with the volume or manage customer expectations, especially if you are not national.
Noor
2024 年 4 月入住 3 晚
2/10 糟糕
Rahamatullah
与家人出行
2024 年 4 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Explaing the fact that I was needed a disable toilet for my Mother and they gave me a room with the toilet which was flooded with waste water. Next day when I asked for changing the room Ms. Royof gave me another room which was worse than the previous one. I found her really difficult and unhelpful. Then I needed duty manager Amjad's intervention and it took me three hours to get this sorted. Although the toilet and walk in shower is very tight and not easily accessible. Not an ideal hotel for elderly or disabled people and some of the member of the staff are not helpful. I will not book this hotel again and do not recommend others.
Rahamatullah
2024 年 4 月入住 12 晚
10/10 超赞
Irfan
与家人及幼儿出行, 与家人出行
2024 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a delightful, comfortable stay at Anwar Al Madinah Mövenpick Hotel, during our recent visit for pilgrimage. We had a view of the courtyard and Masjid which the kids loved. The rooms are clean, spacious and modern. Breakfast/suhoor has a good selection. The hotel is very close to the haram. I will definitely be staying here again.