2/10 糟糕
真实旅客
商务旅客
2019 年 12 月 8 日
满意：员工和服务
不满意：住宿条件和设施，清洁度
Plus side: very close to Monash university. Quiet at night.
Minuses: Many.
- Heavy stench of cigarette smoke. I stayed one night but couldn't cope longer and had to move. The shirt I left out of the suitcase on the one night i stayed there still reeked of cigarettes after I'd moved to a new place.
- not cleaned well. A used towel from a previous guest was still on towel rack in one bathroom. A previous guest (an overseas student evidently) had left a letter from the university and passport photos on a shelf - still there.
- no soap at basins for hand-washing: need to go to shower to wash hands.
- Host refused refund for remaining three nights.
- over-priced at nearly $200/night for a clearly substandard place. I moved to a motel that was straight out of the 1970s but was clean and fresh and significantly cheaper.
I still think they should have refunded my fee. I did not "cancel", but was forced to move because it was revolting. I strongly recommend not staying here.
真实旅客
2019 年 12 月入住 4 晚