I would like to express my dissatisfaction with my recent stay at your hotel. Over the past 10 years of travel, this experience stands out as the most disappointing. The rooms designated as pet-friendly were not suitable for human occupancy. The pervasive unpleasant odors and stained sheets implied an assumption that only animals would inhabit the space.
This issue extended beyond the room we initially booked, encompassing two additional rooms during our stay. Even though the last room provided had faults, pen stains persisted, though it at least lacked the overwhelming scent suggesting multiple animals had occupied it. Before showering, the tub required pre-cleaning, and the bedding, consisting of a fitted sheet and an unfamiliar top piece, fell short of acceptable standards. We had to approach the front desk to obtain two washcloths and hand towels. Regrettably, we received one washcloth and two hand towels. It appeared as though the missing washcloths would be sourced from a different location along with the comforter that should have been part of the room. Furthermore, I was charged a $25.00 pet fee for my service dog, despite filling out the provided form. Moving on to the breakfast experience, or lack thereof, it was the most subpar continental breakfast I have encountered. The absence of fruit, eggs, and minimal offerings like waffles and yogurt, along with issues with the juice machine, left much to be desire
