They charged me another unreasonable fee without my permission. And I still didn’t get the refund after a whole month:(
Yunqian
2/10 糟糕
Sen
2023 年 11 月 30 日
不满意:住宿条件和设施,员工和服务
Sen
2023 年 11 月入住 6 晚
2/10 糟糕
jing
与家人出行
2023 年 4 月 9 日
不满意:清洁度、服务设施、住宿条件和设施
Hide spending too much
jing
2023 年 4 月入住 3 晚
8/10 还可以
Zhongtao
2023 年 3 月 18 日
Zhongtao
2023 年 3 月入住 1 晚
10/10 超赞
William
与家人出行, 与配偶出行
2024 年 9 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place! My wife and I spent a lovely honeymoon! So much fun and confort in the same place. Super recommended!
William
2024 年 9 月入住 2 晚
6/10 一般
YUDELKIS
2024 年 9 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
YUDELKIS
2024 年 8 月入住 1 晚
10/10 超赞
Vanessa
与家人及幼儿出行
2024 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hermoso hotel, buenos restaurantes, lo unico malo es mucho olor a marih… en todas las areas donde hay muchos niños…
Vanessa
2024 年 9 月入住 1 晚
10/10 超赞
Farrah Fay
2024 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Farrah Fay
2024 年 8 月入住 4 晚
10/10 超赞
catherine
与家人出行
2024 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Was a huge resort. Confusing at the start. Kinda stuck there, with no parking only valet. Dining was we thought expensive and prices were kinda the same in all the restaurants, with no cheaper options…like for lunch and breakfast. Staff was wonderful though. The room we reserved was not available so they said they upgraded us to a suite. But the room was far from everything l would have preferred the room l booked. Would have preferred the bath robes that were suppose to be there instead of the suite with cooking stuff, view was suppose to be of the bay and with our upgraded room it was of the street. But it is a famous hotel from the fifties…and we wanted to try it out. Would we go back, no don’t think so but would l recommend it, yes worth the stay.
catherine
2024 年 9 月入住 2 晚
10/10 超赞
Nicole
2024 年 9 月 22 日
Nicole
2024 年 8 月入住 2 晚
10/10 超赞
michael
2024 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
michael
2024 年 9 月入住 2 晚
10/10 超赞
Andre,Bronx
团体旅客
2024 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was polite and helpful. Loved my room. The property is top notch.
Andre
2024 年 9 月入住 2 晚
10/10 超赞
Jada,Spokane
2024 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Jada
2024 年 9 月入住 7 晚
6/10 一般
Jeremy
2024 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jeremy
2024 年 9 月入住 1 晚
10/10 超赞
Juan,Dallas
2024 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Beach
Juan
2024 年 9 月入住 1 晚
10/10 超赞
Jessica
2024 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
It was absolutely a wonderful experience. The restaurants are amazing and the property is very beautiful. I highly recommend it.
Jessica
2024 年 9 月入住 3 晚
8/10 还可以
Shirel
2024 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel stay.
Lovely outdoor poolside and ocean waterfront.
Property is very large and has many dining and shopping options.
Great staff.
Shirel
2024 年 9 月入住 2 晚
10/10 超赞
houssein
2024 年 9 月 21 日
houssein
2024 年 8 月入住 3 晚
4/10 很差
Joshua
与配偶出行, 团体旅客
2024 年 9 月 21 日
满意:清洁度
From the start things were off to a rough start. Valet yelling at drivers and a fight almost breaking out in the check in line.
1) Spa is outdated and all pools need to be cleaned thoroughly. 2) Turn down service would come faithfully at 8/9 am while on vacation. (WHY)
3) Being asked a room key to enter pool/beach is ridiculous especially since the bar and service staff hold onto the room key when you open a tab. What are the wrist bands for?
4) elevators in Tresor tower were down to only one working at one point taking 15-20 minutes to catch an elevator.
Joshua
2024 年 8 月入住 4 晚
10/10 超赞
Christal
与配偶出行
2024 年 9 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved it here! Peaceful, clean, amazing service and great food.
Christal
2024 年 9 月入住 3 晚
10/10 超赞
Diego Felipe,Chattanooga
与家人出行
2024 年 9 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love this place!!! It’s our fifth time here and always enjoy our stay.
Diego Felipe
2024 年 9 月入住 5 晚
8/10 还可以
Thomas
商务旅客
2024 年 9 月 20 日
满意:住宿条件和设施,清洁度
I could hear the elevator in my room. But the hotel made a plan.
Pity the sauna and steam room is not part of gym and is an extra cost