Where do I start my check in lady was ghetto and rude then I get locked out of my room two different times so I had to go back down stairs and let them know I requested a ocean view I got a partial refund and ocean view then at 5;00 am I get a notification that my card was trying to charged in additional 3 hundred something which my bank sent me fraud alert when I went downstairs too express my stay the same lady was there again trying to talk over me when I was trying to explain my problems and concerns I called to speak to a manager and I was told he’s in a meeting I’m
Not happy right now
Aileen
2024 年 4 月入住 1 晚
10/10 超赞
Tanya
2024 年 4 月 19 日
满意:住宿条件和设施,清洁度
I love this hotel. It is upscale. Excellent views.
Tanya
2024 年 4 月入住 3 晚
6/10 一般
Grigoriy
团体旅客
2024 年 4 月 19 日
满意:清洁度
不满意:住宿条件和设施
The building is only seven years but hallways and rooms are already worn out. The dresser in our room had broken drawers. Kitchens cabinets doors were not closing properly. We were downgraded without any prior notice so it was a big surprise. Not pleasant 😕
Grigoriy
2024 年 4 月入住 7 晚
8/10 还可以
Steve
2024 年 4 月 18 日
满意:住宿条件和设施,清洁度
Steve
2024 年 4 月入住 5 晚
8/10 还可以
Michael
与家人出行
2024 年 4 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Nice amenities with a great beachfront location. Only criticism is that it is VERY hard to get in touch with the front desk. I needed to contact them for various reasons before, during, and after the stay. Sometimes I was holding for more than an hour and was bounced around numerous times to different departments. Maybe they need more staff.
Michael
2024 年 4 月入住 3 晚
4/10 很差
Wedad
2024 年 4 月 17 日
满意:清洁度
Wedad
2024 年 4 月入住 6 晚
10/10 超赞
Laura E
与家人出行, 带宠物出行
2024 年 4 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Very clean, easy parking, i love the stay in the hyde.
Laura E
2024 年 4 月入住 2 晚
6/10 一般
Kyle
商务旅客
2024 年 4 月 14 日
满意:服务设施
The property has a nice beach but the elevators are unbelievably slow at peak hours and is very problematic. Service and friendliness levels of the staff were also bad.