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关于米尔福德欢朋酒店的点评

2.5 out of 5
米尔福德欢朋酒店
129 Plains Rd, Milford, CT

点评

8.2

很好

10 分 - 超赞。457 条好评，共有 1002 条点评" "
8 分 - 还可以。305 条好评，共有 1002 条点评" "
6 分 - 一般。111 条好评，共有 1002 条点评" "
4 分 - 很差。71 条好评，共有 1002 条点评" "
2 分 - 糟糕。58 条好评，共有 1002 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

7.8/10

服务设施

8.2/10

住宿条件和设施

7.8/10

环保

点评

8/10 还可以

Qirui

2024 年 4 月入住 2 晚
Dan 于 2024 年 5 月 2 日 的回复
Hello Qirui,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 还可以

Qifan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 8 月入住 1 晚

10/10 超赞

Maurice

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient, right off the highway. Staff was good, hotel was clean.
2024 年 5 月入住 1 晚
Dan 于 2024 年 5 月 15 日 的回复
Hello Maurice,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

ERIN

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
They all were wonderful and kept me SAFE for 24 hours!
2024 年 4 月入住 1 晚
Dan 于 2024 年 5 月 2 日 的回复
Hello Erin,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 一般

Barbara

与配偶出行
满意：服务设施
不满意：员工和服务
Before coming into the Lobby, on Friday April 26, I heard loud arguing. Imagine my surprise when I walked in and found the two front desk attendants shouting at each other. Not very professional. You know who were, every single housekeeper or maintenance person we ran into. Friendly and concerned about our stay. I, regrettably, will most likely not stay,again, when we go back to CT.
2024 年 4 月入住 6 晚
Dan 于 2024 年 5 月 1 日 的回复
Hello Barbara,We are so sorry to hear about this incident. We will be looking into this a taking any action that is needed. We assure you that this is not the norm, for our hotel, and hope you will stay again.

10/10 超赞

Tishawn

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and helpful staff
2024 年 4 月入住 1 晚
Dan 于 2024 年 5 月 1 日 的回复
Hello Tishawn,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 还可以

Teresa

与配偶出行
满意：员工和服务，清洁度
不满意：服务设施
The king suite was very large. The breakfast was very limited. They didn't have black tea. One day they didn't have napkins.
2024 年 4 月入住 2 晚
Dan 于 2024 年 5 月 1 日 的回复
Hello Teresa,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Sergio

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed at Hampton in West Haven many times in the past….rooms much larger,microwave better breakfast selection also had issue this morning before checking out couldn’t get on internet.
2024 年 4 月入住 1 晚
Dan 于 2024 年 5 月 1 日 的回复
Hello Sergio,We thank you for your feedback and will use it to improve our property. We hope to see you again soon!

8/10 还可以

Kang

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Unfortunately it is too close to I95. I can hear noisy traffic and vibration window panel all night. Otherwise the hotel is good, clean and friendly.
2024 年 4 月入住 2 晚
Dan 于 2024 年 4 月 22 日 的回复
Hello Kang,We are so glad to see you enjoyed your stay with us. We will have to make sure you are on the parking lot side, next time you're in the area!

10/10 超赞

KATHLEEN

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Dan 于 2024 年 4 月 22 日 的回复
Hello Kathleen,We are so glad to see you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Tiebing

2024 年 4 月入住 1 晚
Dan 于 2024 年 5 月 1 日 的回复
Hello Tiebing,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Tomas，Vega Baja

满意：清洁度、员工和服务、住宿条件和设施
It was beautiful! 5 star!!!
2024 年 4 月入住 1 晚
Dan 于 2024 年 4 月 9 日 的回复
Hello Tomas,We are so glad that you enjoyed your stay with us. We hope to see you again soon!

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施
Front desk was helpful. Good experience
2024 年 4 月入住 1 晚
Dan 于 2024 年 4 月 9 日 的回复
Hello Michael,We are so glad that you enjoyed your stay with us. We hope to see you again soon!

6/10 一般

B9

与配偶出行
不满意：住宿条件和设施，服务设施
It’s not super clean. It was ok. Breakfast was kind of terrible
2024 年 4 月入住 1 晚
Dan 于 2024 年 5 月 1 日 的回复
Hello,We thank you for your feedback and will use it to improve our hotel and team.

6/10 一般

Younje

满意：住宿条件和设施，清洁度
The road was too close so that I heard all the car noises all the nights.
2024 年 4 月入住 1 晚
Dan 于 2024 年 4 月 4 日 的回复
Hello Younje,We are so sorry to hear about the noisy night. We will try to put you on the parking lot side, next time you in the area!

10/10 超赞

Anwarul

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Dan 于 2024 年 4 月 3 日 的回复
Hello Anwarul,We are so glad that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Melvin

满意：住宿条件和设施，清洁度
Quite and Clean
2024 年 3 月入住 1 晚
Dan 于 2024 年 3 月 27 日 的回复
Hello Melvin,We are so glad that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Shenequa

满意：清洁度、员工和服务、住宿条件和设施
Clean and quiet
2024 年 3 月入住 1 晚
Dan 于 2024 年 3 月 26 日 的回复
Hello Shenequa,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Maureen

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Great one night stay
2024 年 3 月入住 1 晚
Dan 于 2024 年 3 月 26 日 的回复
Hello Maureen,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

shy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room
2024 年 3 月入住 1 晚
Dan 于 2024 年 3 月 18 日 的回复
Hello Shy,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 一般

Bruce，Sharon

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Next to noisy highway. Coffee was bad.
2024 年 3 月入住 1 晚
Dan 于 2024 年 3 月 18 日 的回复
Hello Bruce,We apologize for the noisy highway. We will try to put you in the parking lot side, next time you stay!

10/10 超赞

Williace

2024 年 3 月入住 2 晚
Dan 于 2024 年 4 月 3 日 的回复
Hello Williace,We are so glad that you enjoyed your stay with us. We hope to see you again soon!

4/10 很差

James

不满意：清洁度、服务设施、住宿条件和设施
My room was facing the freeway and there was constant noise. The temperature was uncomfortable even after trying different settings. The grounds were dirty. The neighbors on floor were noisy. I got no sleep. I will never stay here again. I paid ove $200 to feel uncomfortable. Thumbs down.
2024 年 3 月入住 2 晚
Dan 于 2024 年 3 月 12 日 的回复
Hello James,We thank you for your feedback and will use it to improve our property and staff. We hope to see you again!

8/10 还可以

Victoria

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice spot to stay. Decent price.
2024 年 3 月入住 1 晚
Dan 于 2024 年 3 月 12 日 的回复
Hello Victoria,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 还可以

christine

商务旅客
满意：住宿条件和设施，清洁度
Breakfast is not good. Plan to eat out. Good coffee though.
2024 年 2 月入住 3 晚
Dan 于 2024 年 3 月 5 日 的回复
Hello Christine,We thank you for your feedback and will use it to improve our hotel and staff. We hope to see you again!

2/10 糟糕

Michael

满意：员工和服务
不满意：住宿条件和设施
2024 年 3 月入住 1 晚
Dan 于 2024 年 3 月 5 日 的回复
Hello Michael,We thank you for your feedback and will use it to improve our property and staff.

10/10 超赞

Farrah

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Dan 于 2024 年 3 月 5 日 的回复
Hello Farrah,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Rebecca

满意：清洁度、员工和服务、住宿条件和设施
Hotel was full of traveling student athletes. Hotel still quiet and clean. Staff super courteous and welcoming
2024 年 2 月入住 1 晚
Dan 于 2024 年 3 月 1 日 的回复
Hello Rebecca,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

4/10 很差

Stephen

与家人出行, 带宠物出行
满意：员工和服务
Right next to the highway and very noisy. Room was very small. Breakfast was mediocre at best. We’ve had much better breakfast at other Hampton locations. Dog walking area was littered with surprises from other owners. Should be maintained by property.
2024 年 2 月入住 1 晚
Dan 于 2024 年 2 月 27 日 的回复
Hello Stephen,We thank you for your feedback and will use it to improve our property and staff. We hope to see you again!

10/10 超赞

Tyraun

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Dan 于 2024 年 2 月 20 日 的回复
Hello Tyraun,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon.

2/10 糟糕

Arthur

满意：清洁度
不满意：住宿条件和设施，员工和服务
2024 年 2 月入住 1 晚
Dan 于 2024 年 2 月 16 日 的回复
Hello Arthur,We thank you for your feedback and will use it to improve our property and team. We hope to see you again soon!

10/10 超赞

Anthony

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable and clean
2024 年 2 月入住 1 晚
Dan 于 2024 年 2 月 13 日 的回复
Hello Anthony,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

4/10 很差

Patricia

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
the breakfast choices were very limited no fruit or yogurts were available. no water available they should have better healthy options available
2024 年 2 月入住 2 晚
Dan 于 2024 年 2 月 13 日 的回复
Hello Patricia,We appreciate your feedback and will use it to improve our team and property. We hope to see you again soon!

10/10 超赞

Niranjan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, nice and value for money
2024 年 1 月入住 3 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Niranjan,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 一般

Randy

2024 年 1 月入住 4 晚
Dan 于 2024 年 3 月 26 日 的回复
Hello Randy,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Robin Marie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is our second time staying. King size bed was wonderful, along with how clean the room was. Very convenient to all dinning and stores. Will stay again.
2024 年 1 月入住 1 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Robin,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

4/10 很差

Emily j

不满意：客房舒适度，住宿条件和设施
Not up to Hilton standards
While staying in our room, the toilet stopped working. Also the sink and tub didn't drain quickly, so we ended up standing in ankle deep water. The walls were also extremely thin, so we could hear the couple next door fighting in the middle of the night. Breakfast as alright overall. But as a Hilton in restaurant, we expected the hotel to be a little nicer
2024 年 1 月入住 1 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Emily,We thank you for your feedback and will use it to improve our property. We hope to see you again soon!

4/10 很差

Jehmeil

2024 年 1 月入住 2 晚
Dan 于 2024 年 2 月 13 日 的回复
Hello Jehmeil,We appreciate your feedback and will use it to improve our team and property. We hope to see you again soon!

6/10 一般

Cheryl

与配偶出行
满意：员工和服务
2024 年 1 月入住 1 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Cheryl,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 一般

Martin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No EV charging available as advertised…
Decent place, clean. Nevertheless, they advertise that EV charging is available but both chargers were shutdown by the franchise owner.
2024 年 1 月入住 3 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Martin,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 一般

Gayle

满意：员工和服务，清洁度
不满意：住宿条件和设施
Room needed maintenance. Trim pieces hanging off furniture and gap between tub spout and shower wall. They will eventually have mold growth in the wall.
2023 年 12 月入住 1 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Gayle,We thank you for your feedback and will use it to improve our property. We hope to see you again soon!

10/10 超赞

Ana，Bridgeport

与家人及幼儿出行, 与家人出行, 带宠物出行, 与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good. I love this place
2024 年 1 月入住 1 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Ana,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 还可以

Jonathan

2024 年 1 月入住 1 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Jonathan,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

kenesha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Kenesha,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Shenequa

满意：员工和服务
2024 年 1 月入住 1 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Shenequa,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
CT to NY- Milford is Perfect
Moving and needed a place to stay that was nice, clean & safe -Hampton Inn in Milford, CT fit the bill precisely! Right off of I-95 with a large parking lot. Check in was friendly and easy. Breakfast was good & filling. The room was cozy & comfortable. An excellent grocery store (The Big Y) is close by, made our dinners easy. Made our move a lot less stressful -thank you!!
2023 年 12 月入住 2 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Mary

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Mary,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Lesley

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Lesley,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 还可以

Dave

2023 年 12 月入住 3 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Dave,We are so glad to see that you enjoyed your stay with us. We hope to see you again soon!

2/10 糟糕

Blair

与家人出行
不满意：清洁度、员工和服务、客房舒适度
Worst hotel experience ever
This was the worst hotel experience i have ever had. Room was never cleaned my entire stay there. When i requested a room cleaning in our second day there we were told that they were short staffed and that it wouldn't be cleaned. I asked for new towels at least. They left the towels in a bag by our door without going in and removing the dirty ones. We had a mountain of dirty towels by our last day. The trash was never emptied. Beds were so hard that none of my family could sleep. The food was horrible. Powdered eggs, reheated "omelettes", stale bagels, dry muffins. The only thing good I can say about the hotel was that the staff were nice.
2023 年 12 月入住 4 晚
Dan 于 2024 年 2 月 7 日 的回复
Hello Blair,We thank you for your feedback and will use it to improve our property. We do hope to see you again soon!