I love the beach on this property, The staff was amazing, they treat you like family.
The entertainment wasn’t that great, I think they could step up on that one.
Over all I give it a 9 out of ten
Dona
2024 年 6 月入住 2 晚
4/10 很差
Eleanor
与家人出行
2024 年 6 月 19 日
满意:员工和服务
不满意:住宿条件和设施
We liked the devotion of the staff to provide a positive experience for the guests in the face of almost insurmountable problems with the hotel's physical plant, location, and management.
Eleanor
2024 年 6 月入住 4 晚
2/10 糟糕
Gustavo
与家人出行
2024 年 6 月 17 日
满意:清洁度
不满意:员工和服务
Unfriendly staff. Very limited food. The buffet closed almost 39 minutes before scheduled. Often ran out of food. Horrible stay.
Gustavo
2024 年 6 月入住 4 晚
6/10 一般
Jennifer Marie
团体旅客
2024 年 6 月 17 日
满意:员工和服务
Overall clean, staff were friendly. Food was not that great, lots of options but quality was lacking in my opinion. Would have rather had less options and better quality. Not much available for a picky eater.
Jennifer Marie
2024 年 6 月入住 6 晚
10/10 超赞
yave
2024 年 6 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would definitely come back to this resort
yave
2024 年 6 月入住 3 晚
4/10 很差
Tamekia Denise
与家人出行
2024 年 6 月 16 日
不满意:清洁度、员工和服务、住宿条件和设施
Some of the dining staff were very rude and got upset when you ask for napkins, a straw or extra water. One staff was upset when my son asked for a clean fork because something was on it. She came to the table, looked at it and threw it down and said it was clean. I told her to look at it again it looks like dried up food. She said no, that's how the machine washes it.I once again asked for a new fork and she rolled her eyes and walked away. She came back 5 minutes later and threw the fork down.On the third day we happened to get her as a sever again she was just unpleasant. We noticed that it wasn't just with us and other people were having the same experience. She was the only one that didnt have a name badge. Rooms need to be updated and need a deep cleaning. Mold was on the curtains and lamp cover and hair was on the floor and sheets.There was no towels or wash cloths in the room after the wait to get in the room. The maintenance men tried to come in the room two days in a row while my family was trying to rest to clean the air ducts.The first time they just showed up with 5 guys and security with no call or notice. My husband turned them away because my daughter was in the shower. The front desk called the next day while we were sleep. The bathroom floor stayed wet the whole time due to how the shower was made so housekeeping told us to use towels but didnt want to give us extra towels.This is my 4th time in Jamaica but my first and last time at this resort. 5days4night
Tamekia Denise
2024 年 6 月入住 4 晚
8/10 还可以
Angela Jo
团体旅客
2024 年 6 月 16 日
满意:清洁度、员工和服务、服务设施
Property and staff was great. Not safe to leave the resort.