There seem to be mixed reviews about this property. First off, if you expecting the Hyatt Regency, you will be disappointed. If you are realistic, it’s a hotel, a place to sleep. There is no continental breakfast, but are places around the hotel where food can be purchased. And, it is kept clean by their pleasant cleaning staff.
Our first day, the AC didn’t work, and finally stopped working, the staff came to the room and had a look, then, moved us to a different room, where the AC was working. The AC was replaced the next day and our stay was pretty uneventful after that. They also gave us a $50 credit for our inconvenience.
As for the staff, I speak marginal French, but everyone was more than willing to speak English.