2/10 糟糕
Tania
2024 年 6 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施
It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.
Tania
2024 年 6 月入住 4 晚