外观

关于纽瓦克市中心万豪春季山丘套房酒店的点评

2.5 out of 5

点评

9.4

绝佳

10 分 - 超赞。424 条好评,共有 560 条点评" "
8 分 - 还可以。98 条好评,共有 560 条点评" "
6 分 - 一般。19 条好评,共有 560 条点评" "
4 分 - 很差。9 条好评,共有 560 条点评" "
2 分 - 糟糕。10 条好评,共有 560 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Shawn

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was great. Clean, had everything we needed, professional and courteous staff, GREAT breakfast, and free covered parking. If i had to nitpick one little thing, not a deal breaker at all... just one little thing... the shower heads could be better. Other wise, i will look to stay at Marriot properties from now on, based on my last two experiences. Well done Marriot.
2024 年 5 月入住 1 晚
Customer Service 于 2024 年 5 月 18 日 的回复
Shawn, thank you for your glowing review of SpringHill Suites by Marriott - Newark, DE! We're thrilled to hear you enjoyed your stay and found our offerings met your expectations. We appreciate your feedback about the shower heads and will keep it in mind for future improvements. We're looking forward to hosting you again at Marriott properties. Well done on choosing us, and we'll continue to strive for excellence!

10/10 超赞

Kathy,Anaheim

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dog friendly
2024 年 5 月入住 1 晚
Customer Service 于 2024 年 5 月 12 日 的回复
Kathy, it is delightful to hear that you found SpringHill Suites by Marriott - Newark, DE to be accommodating for pets. We continuously aim to provide an inclusive environment for all travelers, including our four-legged friends. We hope to have you and your pet as our guests again in the future.

10/10 超赞

Mrs

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bartender was exceptionally nice and attentive
2024 年 5 月入住 1 晚
Customer Service 于 2024 年 5 月 12 日 的回复
Mrs, thank you for your kind words. At SpringHill Suites by Marriott - Newark, DE, we strive to provide exceptional service and it's delightful to hear our bartender lived up to this. We appreciate your feedback and look forward to the opportunity to serve you again in the future.

10/10 超赞

Sherelle

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Enjoy my stay
2024 年 4 月入住 2 晚
Customer Service 于 2024 年 5 月 4 日 的回复
Sherelle, it's wonderful to hear that you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE. We truly appreciate your feedback and are enthusiastic about welcoming you back in the future.

8/10 还可以

John

满意:员工和服务,清洁度
Nice hotel… clean close to our destination..
2024 年 4 月入住 1 晚
Customer Service 于 2024 年 4 月 29 日 的回复
John, thank you for taking the time to share your recent experience at SpringHill Suites by Marriott - Newark, DE. We're thrilled to hear that our convenient location and cleanliness met your expectations. Looking forward to welcoming you back on your next visit!

10/10 超赞

Maria

满意:清洁度、员工和服务、住宿条件和设施
Good service and clean hotel
2024 年 4 月入住 1 晚
Customer Service 于 2024 年 4 月 22 日 的回复
Maria, we are thrilled to hear about your positive experience at SpringHill Suites by Marriott - Newark, DE. Your acknowledgement of the excellent service and cleanliness of our property is greatly appreciated. We hope to have the opportunity to welcome you back in the future.

8/10 还可以

Stephen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Frankly, the room layout was a little ackward. The fold out couch was uncomfortable to use AS a couch and we weren't crazy about the translucent bathroom door. Little things like that. Everything else was great, though. Good location, breakfast, in-room office space, closet.
2024 年 4 月入住 2 晚
Customer Service 于 2024 年 4 月 19 日 的回复
Stephen, thank you for taking the time to share your insights about your stay at SpringHill Suites by Marriott - Newark, DE. We regret to hear certain aspects of the room layout were not to your liking, yet we're pleased that the location, breakfast, and in-room amenities met your needs. We value your feedback about our design choices and will take it into consideration. It's wonderful to know you enjoyed the rest of your stay, and we hope to welcome you back soon.

10/10 超赞

Jonathan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Customer Service 于 2024 年 4 月 19 日 的回复
Jonathan, thank you for rating SpringHill Suites by Marriott - Newark, DE so highly. We appreciate it, and we're glad that you enjoyed your stay. Next time you're in Newark, we hope you'll choose to stay with us again.

10/10 超赞

Joel

满意:清洁度
2024 年 4 月入住 2 晚
Customer Service 于 2024 年 4 月 18 日 的回复
Joel, it's fantastic to hear that you had an outstanding experience at SpringHill Suites by Marriott - Newark, DE. Your high rating speaks volumes about your satisfaction, and we greatly value it. We're anticipating your next visit and striving to make it even better than the last one. Safe travels until then!

10/10 超赞

Nicolas

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Customer Service 于 2024 年 4 月 16 日 的回复
Nicolas, it's wonderful to hear you had a top-rate experience at the SpringHill Suites by Marriott - Newark, DE. We appreciate your positive rating and hope that you will choose us for your future trips. Enjoy the rest of your day!

10/10 超赞

Jay

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean property
2024 年 4 月入住 2 晚
Customer Service 于 2024 年 4 月 10 日 的回复
Jay, we appreciate your recognition of the cleanliness at SpringHill Suites by Marriott - Newark, DE. Thanks for taking the time to share your experience. We hope to host you again.

10/10 超赞

Jason

2024 年 4 月入住 1 晚
Customer Service 于 2024 年 4 月 28 日 的回复
Thanks for sharing this perfect rating, Jason!We're thrilled to hear you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 超赞

Harriet

满意:清洁度、员工和服务、住宿条件和设施
Clean welcoming and big well appointed rooms.
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 4 月 2 日 的回复
Harriet, thank you for sharing your experience at SpringHill Suites by Marriott - Newark, DE. It's wonderful to hear you felt welcomed and appreciated the cleanliness and spaciousness of our rooms. We strive to provide a comfortable and pleasing environment for all our valued guests. Looking forward to welcoming you back on your next visit.

10/10 超赞

Tamara

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and fresh air throughout the hotel
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 18 日 的回复
Tamara, it's fantastic to hear that you enjoyed the cleanliness and refreshing atmosphere at SpringHill Suites by Marriott - Newark, DE. Our team members make every effort to provide a pleasant environment for our guests. We're delighted that their efforts resonated with your experience. We hope to welcome you back in the future.

10/10 超赞

Fernanda

与家人出行
Clean room,great service,friendly staff
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 12 日 的回复
Fernanda, it's great to hear that you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE. We're thrilled you found our accommodations to be spotless and the service to be top-notch. Our team members were delighted to provide friendly and efficient service to make your stay memorable. We look forward to serving you again on your next visit!

2/10 糟糕

Anthony

2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 12 日 的回复
Anthony, we noticed your rating and would appreciate a further opportunity to understand your experience. Our team at SpringHill Suites by Marriott - Newark, DE is consistently devoted to improving our guests' experiences and your feedback would be greatly beneficial. If you're comfortable, please feel free to share additional details.

10/10 超赞

William

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great rooms and excellent service
2024 年 3 月入住 3 晚
Customer Service 于 2024 年 3 月 11 日 的回复
William, we appreciate your positive feedback on the expansive rooms and outstanding service you experienced at SpringHill Suites by Marriott - Newark, DE. Our team members strive to go above and beyond for their guests. We thank you for choosing us and are eagerly waiting to welcome you back for your next stay.

6/10 一般

Scott

满意:住宿条件和设施,员工和服务
不满意:清洁度
2024 年 3 月入住 1 晚
Customer Service 于 2024 年 3 月 11 日 的回复
Scott, your feedback is valued, even when it is expressed through a rating alone. It seems your experience was not up to your expectations, which allows us room for improvement. We welcome any specific comments or suggestions you may have in the future. Thank you for staying with us and sharing your rating.

10/10 超赞

Jennifer

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Customer Service 于 2024 年 2 月 21 日 的回复
Jennifer, thank you for sharing your stellar experience at SpringHill Suites by Marriott - Newark, DE. We are delighted to hear that you had such a great stay. We look forward to welcoming you back in the future for another wonderful experience.

10/10 超赞

Gay

满意:清洁度、员工和服务、住宿条件和设施
coffee machine in room did not work
2024 年 2 月入住 1 晚
Customer Service 于 2024 年 2 月 16 日 的回复
We appreciate your five-star review. We're sorry to hear about the problem you experienced with the in-room coffee machine at SpringHill Suites by Marriott - Newark, DE. A fully functioning coffee machine is an integral part of a comfortable stay and we acknowledge the inconvenience. We would also like to thank you for bringing this to our attention. Our team members are always ready to rectify such issues or provide alternative solutions. We look forward to serving you in the future.

10/10 超赞

evelyn

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Customer Service 于 2024 年 2 月 13 日 的回复
Thank you for the fantastic rating, Evelyn!We strive to make all of our guests feel welcome and relaxed during their time at SpringHill Suites by Marriott - Newark, DE! We can't wait to see you again soon.

10/10 超赞

Tammy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Customer Service 于 2024 年 2 月 5 日 的回复
Tammy, it's always wonderful to hear from satisfied guests. Thank you for choosing SpringHill Suites by Marriott - Newark, DE and appreciating our offerings with a superb rating. We hope to have the pleasure of welcoming you back soon.

10/10 超赞

Tyleer

满意:清洁度、员工和服务、住宿条件和设施
Nice experience
2024 年 2 月入住 2 晚
Customer Service 于 2024 年 2 月 5 日 的回复
Tyleer, we're thrilled you had a nice experience at SpringHill Suites by Marriott - Newark, DE. It's always wonderful to learn when guests enjoy their stay with us. We're looking forward to welcoming you back in the near future.

10/10 超赞

IVORY

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel to stay in
2024 年 1 月入住 2 晚
Customer Service 于 2024 年 1 月 30 日 的回复
Ivory, it's a delight to see how much you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE. We appreciate you taking the time to share your delightful experience. We look forward to welcoming you back during your future travels.

10/10 超赞

Monique,Brooklyn

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Clean, large rooms. Friendly staff.
2024 年 1 月入住 3 晚
Customer Service 于 2024 年 1 月 27 日 的回复
Monique, we're delighted to know you appreciated the spaciousness of our rooms at SpringHill Suites by Marriott - Newark, DE. Our team members work hard to maintain cleanliness and provide a welcoming atmosphere. We hope to see you again soon.

10/10 超赞

Jacqueline

2023 年 12 月入住 3 晚
Customer Service 于 2024 年 1 月 1 日 的回复
Thank you for the wonderful rating, Jacqueline!It's fantastic you enjoyed your time at SpringHill Suites by Marriott - Newark, DE so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 超赞

Kathleen

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Customer Service 于 2023 年 12 月 17 日 的回复
Kathleen, thank you for choosing to stay at SpringHill Suites by Marriott - Newark, DE and for taking the time to rate us highly. We're delighted you had a wonderful stay and we look forward to welcoming you back on your next visit.

8/10 还可以

Walter,Walhalla

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was courteous and professional, made me feel welcome
2023 年 12 月入住 2 晚
Customer Service 于 2023 年 12 月 16 日 的回复
Walter, we are delighted that you had a positive stay at the SpringHill Suites by Marriott - Newark, DE. We take pride in our professional and welcoming team members; their dedication to making sure each guest's stay is pleasant is invaluable. We look forward to welcoming you back soon.

10/10 超赞

Peipei

2023 年 12 月入住 4 晚
Customer Service 于 2023 年 12 月 11 日 的回复
Peipei, it's great to hear that your stay at SpringHill Suites by Marriott - Newark, DE met your expectations. We appreciate the perfect rating and look forward to serving you again in the future. Safe travels until then.

10/10 超赞

Sining

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Customer Service 于 2023 年 12 月 10 日 的回复
Thank you for the fantastic rating, Sining!It's outstanding you had such a wonderful experience at SpringHill Suites by Marriott - Newark, DE. We care about the satisfaction of our guests. We can't wait to see you again soon!

4/10 很差

Launette

与家人出行
满意:员工和服务,清洁度
It was noisy… next to a busy intersection and railroad tracks. Room was dark and gloomy. The blow dryer was melted. The floor lamp did not work.
2023 年 11 月入住 4 晚
Customer Service 于 2023 年 12 月 6 日 的回复
Launette, it is disappointing to read about your recent experience at our property. We understand that noise and light conditions can significantly influence comfort and are sorry your stay fell short of expectations. Rest assured we're taking note of your comments regarding the room amenities and will work tirelessly towards improvement. Please know, we strive to offer a calm and welcoming atmosphere and would hope to provide you with a much better experience should you choose to return.

10/10 超赞

samantha,rocky point

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel! Lovely staff! Atmosphere was great!
2023 年 12 月入住 1 晚
Customer Service 于 2023 年 12 月 6 日 的回复
Samantha, we're thrilled to hear about your wonderful experience at SpringHill Suites by Marriott - Newark, DE. Our team members' exceptional service is a cornerstone of our atmosphere. We're glad it resonated with you. We look forward to welcoming you back.

10/10 超赞

Karen

2023 年 11 月入住 1 晚
Customer Service 于 2023 年 12 月 16 日 的回复
Thanks for the outstanding rating, Karen!We're delighted your time at SpringHill Suites by Marriott - Newark, DE was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

4/10 很差

Farhad

2023 年 10 月入住 2 晚
Customer Service 于 2023 年 11 月 24 日 的回复
Farhad, it's disappointing to know that your stay didn't meet your expectations. We are committed to providing our guests with a more satisfactory experience. We hope to have the opportunity to serve you better in the future. We're confident that an upcoming stay would better reflect the high standards we strive for.

10/10 超赞

HYOTA

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Customer Service 于 2023 年 11 月 12 日 的回复
Thanks, Hyota! It's outstanding your time at SpringHill Suites by Marriott - Newark, DE was fantastic. We can't wait until your next visit!

10/10 超赞

Nikoloz

2023 年 10 月入住 1 晚
Customer Service 于 2023 年 11 月 21 日 的回复
Nikoloz, thank you so much for choosing to stay with us at SpringHill Suites by Marriott - Newark, DE. We're thrilled to have met your expectations. Your high rating serves as a great testament to our commitment to provide excellent experiences. Looking forward to welcoming you back on your next trip to Newark!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Customer Service 于 2023 年 10 月 31 日 的回复
Thanks for the perfect rating!We're pleased to hear that you have fully enjoyed your stay at SpringHill Suites by Marriott - Newark, DE, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 超赞

Debra

2023 年 10 月入住 1 晚
Customer Service 于 2023 年 11 月 19 日 的回复
Thanks for the perfect rating, Debra!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at SpringHill Suites by Marriott - Newark, DE.Have a wonderful day!

10/10 超赞

Yujin

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing more
2023 年 10 月入住 1 晚
Customer Service 于 2023 年 10 月 19 日 的回复
Yujin, thank you for taking the time to provide feedback. We're pleased to see your experience at SpringHill Suites by Marriott - Newark, DE was satisfactory. Our aim is to provide a seamless and enjoyable stay for every guest. Your positive rating means a lot to us. We hope to welcome you back in the near future.

10/10 超赞

Alicia

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, courteous staff, good location.
2023 年 10 月入住 1 晚
Customer Service 于 2023 年 10 月 28 日 的回复
Alicia, we're thrilled you appreciated the cleanliness of SpringHill Suites by Marriott - Newark, DE, as well as its convenient location. Thank you for recognizing the courteousness of our team members during your stay. We can't wait to welcome you back next time you're in Newark, DE.

10/10 超赞

April

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Customer Service 于 2023 年 10 月 16 日 的回复
April, thank you for leaving us a 10/10 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at SpringHill Suites by Marriott - Newark, DE!

8/10 还可以

Marcello

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Customer Service 于 2023 年 10 月 12 日 的回复
Thank you for taking the time to leave us a 4/5 rating, Marcello!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at SpringHill Suites by Marriott - Newark, DE.

10/10 超赞

Elaine

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a very relaxing stay
2023 年 9 月入住 3 晚
Customer Service 于 2023 年 9 月 27 日 的回复
Thank you for this excellent rating, Elaine!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at SpringHill Suites by Marriott - Newark, DE! We'd love to host you again someday for yet another unforgettable visit.

10/10 超赞

Nicole

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Customer Service 于 2023 年 9 月 19 日 的回复
Nicole, your excellent rating of SpringHill Suites by Marriott - Newark, DE warms our hearts. Thanks for taking the time to rate us. We truly hope you had an enjoyable stay and look forward to welcoming you back in the future.

10/10 超赞

EM

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff
2023 年 9 月入住 2 晚
Customer Service 于 2023 年 9 月 17 日 的回复
It's splendid to hear your positive impressions about our team members at SpringHill Suites by Marriott - Newark, DE. We always strive to provide stellar service for our guests. We're looking forward to welcoming you back for your next visit!

10/10 超赞

Charles

2023 年 9 月入住 1 晚
Customer Service 于 2023 年 9 月 30 日 的回复
Thank you for taking the time to leave this wonderful rating, Charles! We hope to see you again soon at SpringHill Suites by Marriott - Newark, DE so we can share yet another amazing experience!

10/10 超赞

Linda

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Customer Service 于 2023 年 8 月 30 日 的回复
Thanks for the fantastic rating, Linda!It's outstanding we could exceed your expectations during your stay at Hilton Garden Inn Dallas/Allen. We're all looking forward to your next stay with us.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚
Customer Service 于 2023 年 8 月 30 日 的回复
Thank you for the 10 out of 10 rating!We're thrilled to see how much you enjoyed staying at SpringHill Suites by Marriott - Newark, DE. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 超赞

Atsushi

2023 年 8 月入住 11 晚
Customer Service 于 2023 年 8 月 28 日 的回复
Thank you for the amazing rating, Atsushi!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at SpringHill Suites by Marriott - Newark, DE soon!Thanks again for leaving your feedback!

10/10 超赞

Mark

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Customer Service 于 2023 年 8 月 23 日 的回复
Mark, thank you for rating the SpringHill Suites by Marriott - Newark, DE so highly. We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future. Safe travels until then!