4/10 很差
Homagni
团体旅客
2024 年 5 月 11 日
不满意：员工和服务、服务设施、住宿条件和设施
Visited the place during long weekend. Below are my feedback:
1. Property is located Outskirts of the city. Even there are no Uber Cabs available. Nearest bus stop is Ballycraigy Road which is 1.5 mi away, almost 40 mins walk. Even local cab facilities are also not good enough. Hotel should mention the same in the Add.
2. No food menu card in the room.
3. No water provided initially. After calling the reception multiple times got 2 small bottles of water.
4. Additional charges applies if you deliver food in your room. Foods are also costly.
5. Breakfast timing starts from 7 AM. We left the hotel around 7:45 but by that time main breakfasts were not available so we took some Toasts and Tea which is not expected.
6. Main frustration when we asked for some water before checkout. It was ignored and by the time we left no one served us a bottle of water.
7. We booked the hotel as per the customer review which was above 8. however, As per our experience this hotel doesn't deserve 8 rating. Later we found that if any customer provides a good review / Rating then they are eligible for free stay in next visit.(lottery system)
8. However, lady in the reception was kind and helpful else our stay experience is not up to the mark.
Homagni
2024 年 5 月入住 1 晚