This hotel has great views and is nicely located near the old city. However, the services are poor. We asked for help in reserving restaurants, but the front desk did not tell us that they haven't make the reservation yet (they told us that if they didn't call us, that meant the reservation was successful?!? ) we didn't get the call, so we went to the restaurant, and naturally had to make a second day reservation on spot.
The best thing about the hotel was the terrace and view from the room. The room was clean and comfortable. The breakfast was fairly standard, the food was good but what you would expect from a breakfast buffet. Check in was stressful as I had been delayed in arriving at the hotel and due to the complex layout the employee at the desk insisted I waited for the valet. I had to wait 15 minutes for him to come and was late for a dinner reservation as a result. The valet, who I didn’t ask for, then stood in my hotel doorway expecting a tip which I didn’t have at that moment as I’d just arrived and didn’t have cash. He walked away swearing (he must have assumed I didn’t speak French) because I didn’t give him a tip. I will say the valet the next day was different and went over and above to help, and the member of staff who managed my check out was very helpful and this made the experience much better.
Michelle
2024 年 5 月入住 1 晚
8/10 还可以
IOSIF,KINGSTON
与家人出行
2024 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice people. Nice location. Nothing special.
IOSIF
2024 年 4 月入住 5 晚
10/10 超赞
Nicholas
与配偶出行
2024 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A wonderful hotel with some of the best bay views in Nice. Welcoming staff and a short walk to Old Nice.