Hotel is fine, the best part is the spa!
Prices for room varies from one day to the next ,,
John
2024 年 9 月入住 1 晚
6/10 一般
Harald,Kirkland
团体旅客
2024 年 9 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施
Unflexible. Two guests got covid and dindt come to the hotel. the hotel was not willing to compensate the prepaid stay in any way
Harald
2024 年 9 月入住 1 晚
2/10 糟糕
Matteo
2024 年 9 月 19 日
满意:服务设施
As parents of 2 young children, we decided to have a nice getaway at this Hotel which houses a beautiful SPA for 48 hours of total relaxation and recharge!
Our experience was going very well until our very first morning (of a 2 night stay) where we were abruptly woken up at 7AM by excessive construction noise - metal grinding and hammering!!!
As other parents may relate, we do not get to sleep in… Ever!!! So we said this year we’ll suffer 363 days and take 2 days to relax at this SPA / Hotel.
After reaching out to Expedia who we booked with, they attempted to obtain a refund or compensation for our troubles and were not able to obtain any compassion (not even a simple apology) from the Hotel.
We will never be back there and would strongly recommend against visiting this property as the customer service is extremely poor. Any kind of apology or some kind of accountability would be the decent thing to expect from a Hotel like this.
Matteo
2024 年 9 月入住 2 晚
10/10 超赞
Tyler
2024 年 9 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Amazing couple’s getaway
Tyler
2024 年 9 月入住 1 晚
10/10 超赞
Constance
团体旅客
2024 年 9 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Nous avions une belle grande chambre avec salon. Nous sommes allés manger au restaurant asiatique de l’hôtel. Très bon choix, cuisine excellente.
Constance
2024 年 9 月入住 2 晚
6/10 一般
Jordan
2024 年 9 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Gghu
Jordan
2024 年 9 月入住 1 晚
10/10 超赞
James
与配偶出行
2024 年 9 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The spa is excellent as well as the service.
James
2024 年 9 月入住 2 晚
10/10 超赞
Yves,Plano
2024 年 9 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place. As nice as the pictures. everything was fine
Yves
2024 年 9 月入住 2 晚
8/10 还可以
Kimberley
2024 年 9 月 8 日
Kimberley
2024 年 8 月入住 2 晚
10/10 超赞
Michael
2024 年 9 月 7 日
Michael
2024 年 8 月入住 2 晚
4/10 很差
Gaston
2024 年 9 月 3 日
Dirty and old and not maintain
Gaston
2024 年 9 月入住 1 晚
10/10 超赞
Laurie
与家人出行
2024 年 9 月 3 日
满意:清洁度、员工和服务、服务设施
The front staff has improved over the last few years. They were very attentive and addressed our needs in a satisfactory manner.
Laurie
2024 年 8 月入住 2 晚
6/10 一般
Jason
与家人出行
2024 年 9 月 3 日
满意:员工和服务
Bathroom had mouldy tiles , cracked sink,fawcet was in need of replacement, tub fawcet drips, door to bathroom was dirty, rest of the suite was ok
Jason
2024 年 8 月入住 2 晚
8/10 还可以
Jennifer
与家人出行
2024 年 9 月 2 日
满意:清洁度、员工和服务、服务设施
We were grateful that the front desk tried to accommodate us by switching us to another room to be with family on the same floor. Unfortunately, the bathroom tile had some black grout which was a turnoff but overall we liked our room and the service was great.
Jennifer
2024 年 8 月入住 4 晚
10/10 超赞
Jean Pierre
2024 年 9 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Would recommend
Jean Pierre
2024 年 8 月入住 4 晚
8/10 还可以
Richard
与配偶出行
2024 年 8 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were great; enjoyed our visit
Richard
2024 年 8 月入住 1 晚
8/10 还可以
Mabel
与家人出行, 团体旅客
2024 年 8 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room is spacious and clean.
Mabel
2024 年 8 月入住 1 晚
8/10 还可以
Terri
2024 年 8 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
The spa.
Terri
2024 年 8 月入住 2 晚
10/10 超赞
Tamara
2024 年 8 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Needs more parking options for people that stay there. Pay enough money for the stay and had search for parking because people that attend the spa take all the parking spots, please do better. Miigwetch
Tamara
2024 年 8 月入住 2 晚
8/10 还可以
Faizan
与配偶出行
2024 年 8 月 26 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Needs more lighting in rooms. Needs more towels then 2 per executive suite room. Needs smart tv’s to be able to be used. The cable does not work… it’s okay for a stay but could be much better.