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关于欧洲之星中央宫殿酒店的点评

4 out of 5
欧洲之星中央宫殿酒店
Via Vittorio Emanuele, 327, Palermo, PA

点评

8.4

很好

10 分 - 超赞。418 条好评，共有 1000 条点评" "
8 分 - 还可以。406 条好评，共有 1000 条点评" "
6 分 - 一般。115 条好评，共有 1000 条点评" "
4 分 - 很差。44 条好评，共有 1000 条点评" "
2 分 - 糟糕。17 条好评，共有 1000 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

yishu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 12 月入住 2 晚

8/10 还可以

ShengJin，China

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
beautiful hotel
Good location,friendly staff.

8/10 还可以

Yuzhu，成都

满意：住宿条件和设施，清洁度
米兰之行
酒店位置很好 紧靠中央车站 地铁出行非常方便 酒店卫生和早餐都不错 只是盖的只有毛毯很硬 比较不舒服

10/10 超赞

Lillian

满意：清洁度、员工和服务、住宿条件和设施
Great location great hotel and staff
2024 年 5 月入住 6 晚

6/10 一般

Judith，San Antonio

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Seeing Palermo is a once in a lifetime experience. Eurostars Centrale Palace is in a once grand "building" and visiting here is a true traveling back in time. This Sicilian 4 star hotel does not equal a US 4 star standard and may not meet expectations. The hotel is located in old town that is very much reserved for tourists with prices to match. It is in a very busy pedestrian walking center that is active and alive until after midnight each night. Hotel staff was very accomodating and they did try their.best within limits. Some staff members did not speak fluent English therefore be prepared to seek assistance multiple times or be ready to resolve your own issues with a smile.
2024 年 4 月入住 7 晚

4/10 很差

David

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
They put us in a very small room located under the breakfast floor where it woke both of us up at 7:00am due to the significant noise. The toilet ran and the room had not been updated for probably 50 years. This was the worst stay on our four stop trip. I would not recommend this hotel.
2024 年 3 月入住 2 晚

10/10 超赞

Iuri

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚

8/10 还可以

Debra

2024 年 2 月入住 1 晚

2/10 糟糕

Jo

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 5 晚

10/10 超赞

Shirley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very beautiful and right in the center of everything. The staff was friendly and very helpful. We had a car, and did have to pay extra for parking, but they made it very easy.
2024 年 2 月入住 1 晚

10/10 超赞

Philippe

2024 年 2 月入住 4 晚

10/10 超赞

Fred

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super Preis Leistung, bester Service
2024 年 2 月入住 3 晚

6/10 一般

Guy

满意：客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

DIEGO

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice venue..spacious and functional rooms
2024 年 1 月入住 2 晚
GR 于 2024 年 1 月 31 日 的回复
Thank you, your opinion is very important to us

8/10 还可以

Marcello

2024 年 1 月入住 1 晚

8/10 还可以

Gu Hyun

2023 年 12 月入住 5 晚

10/10 超赞

Cliff

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrific Stay other than the Drive to
First, and not surprisingly, because the hotel is in the ZTL (Zona Touristica), to drive to a parking spot was quite a trick. Extremely narrow path and you must make sure you give your license plate number to the concierge to make sure you don’t get a ticket. Speaking of which, the hotel is quite beautiful entrance and common areas and the concierge is super friendly and helpful. The room was quite adequate and a better location may not be possible.
2023 年 12 月入住 2 晚
GR 于 2024 年 1 月 31 日 的回复
Thank you, your opinion is very important to us

10/10 超赞

Jongho

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Be careful!
They try to charge you extra after checkout. Be careful!
2023 年 12 月入住 1 晚

8/10 还可以

Johan

2023 年 11 月入住 1 晚

10/10 超赞

LIVIA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Atendimento excelente, equipe muito educada e simpática
2023 年 11 月入住 1 晚
GR 于 2023 年 12 月 4 日 的回复
Mil obrigados.A sua opinião é muito importante para nós.Saudações cordiais

10/10 超赞

paul

满意：清洁度、员工和服务、住宿条件和设施
The rooms are quiet despite the neighborhood's activity. The staff are courteous and professional. The housekeeping staff did a wonderful job.
2023 年 11 月入住 6 晚
GR 于 2023 年 11 月 23 日 的回复
Thank you very much, Your opinion is very important to us.Kind regards

10/10 超赞

Roberta

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personale della reception gentilissimi
2023 年 11 月入住 2 晚
GR 于 2023 年 11 月 21 日 的回复
Grazie.La tua opinione è molto importante per noi.Cordiali saluti

6/10 一般

Gary

不满意：清洁度
I think the main issues I found was when I checked into the hotel the guy in reception didn't speak English very well so he couldn't understand what I was trying to say which was frustrating. I was simply saying can my friends who live in Palermo come visit me to say hello quickly and he was like oh I need their passports and driving licence and they need to check in if they want to stay the night. This was not what I was asking for, it was simply a quick hello and goodbye but anyway, once he finally understood what I was saying he still said they have to check in at the front desk if they want to come and see you apparently due to Italian laws which I've never heard off and when we stayed in Rome a few days later this was not the case as our friends from Rome came to see us so I'm having a hard time believing him. The second issue was I was still asleep and all of a sudden I heard my door being opened at 10 am in the morning and lights came on immediately and I woke up and said hello from the bedroom and a man's voice in Italian said oh sorry and then left the room and turned the lights off This was very annoying as I was enjoying my sleep and he woke me up now and it made me think he didn't even knock to ask if he could enter my room with my stuff inside very suspicious.
2023 年 11 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Posizione perfetta, colazione meravigliosa. Personale fantastico
2023 年 11 月入住 2 晚
GR 于 2023 年 11 月 20 日 的回复
Thank you very much, your opinion is very important to us.Kind regard

8/10 还可以

Mirjam

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The belle epoque hotel
A golden-era hotel with a sense of 1930s glamour. The service was absolutely amazing, but I could have appreciated a tea and coffee making possibility in the room.
2023 年 11 月入住 3 晚
GR 于 2023 年 11 月 19 日 的回复
Thanks for choosing us. Your opinion is very important to us.Kind regards.

10/10 超赞

ZENNY

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location walking distance to go dining and shopping great staff very friendly helpful and professional breakfast was excellent their terrace restaurant good as well great food good service their patio smoking area the best we felt safe while we smoked our cigars late at night . Clean room plenty of clean towels great service over all.
2023 年 11 月入住 3 晚
GR 于 2023 年 11 月 19 日 的回复
Thanks for choosing us. Your opinion is very important to usKind regards

10/10 超赞

Luis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente trato en recepción y Salvatore súper servicial
2023 年 10 月入住 2 晚
GR 于 2023 年 11 月 5 日 的回复
Thanks for your feedback. Your opinion is very important to us.

6/10 一般

Casilda Gómez

2023 年 10 月入住 2 晚

10/10 超赞

Teresa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel in the heart of Palermo
The location of this hotel was in the heart of Palermo. The hotel stag were warm and accommodating . The Terrace bar was a perfect way to end our evenings. Would definitely recommend the Eurostar Centrale again.
2023 年 10 月入住 2 晚
GR 于 2023 年 11 月 5 日 的回复
Thanks for your feedback. Your opinion is very important to us.

10/10 超赞

Toni Anne

满意：清洁度、服务设施、住宿条件和设施
This hotel was charming. Old world style. Very nice and comfortable. Was amazed at how quiet the room was given it was on a busy pedestrian street. Parking at the hotel was challenging because you had to drive down this pedestrian street. I thought there was a problem with the air conditioning but realized it was me… did not realize to work it had to be turned to what I thought was heat. Would definitely stay here again. Outside terrace bar was so charming and relaxing.
2023 年 10 月入住 2 晚

8/10 还可以

Lars

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A somewhat old fashioned hotel in the heart of Palermo. Perfectly located to explore the city's sights, restaurants and shops. Friendly, helpful staff.
2023 年 10 月入住 2 晚
GR 于 2023 年 10 月 19 日 的回复
Thanks for your feedback, we really appreciate it.

10/10 超赞

Joao

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel in good location. Nice area and wonderful city. Hotel has parking but in order to reach the hotel you have to drive 800 meters through a crowded pedestrian street. Very uncomfortable. Better not drive.
2023 年 10 月入住 7 晚
GR 于 2023 年 10 月 19 日 的回复
Thanks for your feedback, we really appreciate it.

8/10 还可以

Joseph

2023 年 9 月入住 2 晚

6/10 一般

Juan

团体旅客
满意：清洁度、员工和服务、服务设施
Muy antiguo el hotel pero limpio, en pleno centro de la actividad, el personal muy amable
2023 年 9 月入住 3 晚

10/10 超赞

Lucio g

满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Steve

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the hotel was great and the staff was perfect. no problems at all. as a warning to others, the taxi driver that took us to the bus station was an absolute crook. He kept telling me that there isn't bus service from Palermo to Catania on Saturday's, pretended he couldn't find the bus station, wanted me to hire him to drive all the way to Catania at a price of 300 Euro, then wanted 45 Euro from the hotel to the bus station. Love the hotel and staff, the taxi driver isn't anything against them, just a warning to others that use taxis.
2023 年 9 月入住 2 晚

10/10 超赞

Donald，Edmonton

满意：清洁度、员工和服务、住宿条件和设施
Room was very nice and the location was great
2023 年 9 月入住 3 晚

8/10 还可以

katherine

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Great location.
The hotel was very well appointed and had beautiful main rooms. Our room was large but a little dated. The location is superb. The one issue I had was the service- the front desk were not very helpful. One example is when we asked about going to Monreale , the front desk told us he would get a taxi and ask them to wait for us to be done to return us. Later that morning we discovered on our own that you get a tour bus there and back for 10 euro. Significantly less than a taxi would have cost.
2023 年 9 月入住 3 晚

10/10 超赞

Thomas

2023 年 9 月入住 2 晚

10/10 超赞

Christopher

2023 年 9 月入住 3 晚

6/10 一般

Laszlo

与家人出行
满意：员工和服务，清洁度
The hotel has an excellent location, everything is 5-10 min walk, allowing to take breaks during the 40C days. The staff is very friendly and helpful. That is why we stayed there again. It needs major refurbishing, especially the bathrooms. The restaurant has nice views but the food is forgettable.
2023 年 8 月入住 2 晚

8/10 还可以

Lucy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Center of the city of Palermo
Great location- center of the city and walking to train and bus terminals. Roof top restaurant has good food and view. Wifi is bad in the room, has to be in the lobby area to connect to wifi. No English channel on TV at all.
2023 年 8 月入住 4 晚

10/10 超赞

Rachel

满意：清洁度、员工和服务、服务设施
A very nice old villa in the heart of Palermo with a superb roof deck bar.
2023 年 8 月入住 3 晚

8/10 还可以

Danielle

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel and location. I stayed for two nights and wish I stayed longer. Next time I return to Palermo I will definitely book this hotel again.
2023 年 7 月入住 2 晚

4/10 很差

Daniela

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Front desk staff was incredibly helpful, but this property is very tired, sad and in dire, dire need of a renovation. Portions of our bathroom looked so dirty, but in fairness to the cleaning staff, it was difficult to tell if it was dirty or just too old to be able to be cleaned properly. Overall, there was a lack of cleanliness. The floor of the room was dirty even when we first arrived. The location of the hotel was the reason we booked it - to be in the middle of the city center, within easy walking distance to sights, restaurants and shops. I’d book something in the same area again, but unfortunately, not this hotel.
2023 年 7 月入住 2 晚

8/10 还可以

Gerardo

2023 年 7 月入住 1 晚

10/10 超赞

mary martha

2023 年 7 月入住 1 晚

6/10 一般

Jazmeen

满意：员工和服务
不满意：住宿条件和设施
2023 年 7 月入住 4 晚

8/10 还可以

Julian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 3 晚

8/10 还可以

Scott

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Good location but hard to drive to
This was our family's (kids ages 14 & 11) first trip to Sicily. We started in Palermo on a self guided driving tour. Whatever the hotel or website says, parking near the hotel is extremely difficult & not recommended. The streets around the hotel are pedestrian only & get quite crowded. Hotel was in a great location of the 4 corners. Wish the air conditioning worked better as we were still quite warm sleeping.
2023 年 6 月入住 2 晚