在海滩、白沙、沙滩椅、海滩遮阳伞

关于里奇菲尔德海滨旅馆的点评

3 out of 5
里奇菲尔德海滨旅馆
1 Norris Drive, Pawleys Island, SC

点评

7.8

还可以

10 分 - 超赞。351 条好评,共有 1001 条点评" "
8 分 - 还可以。350 条好评,共有 1001 条点评" "
6 分 - 一般。172 条好评,共有 1001 条点评" "
4 分 - 很差。87 条好评,共有 1001 条点评" "
2 分 - 糟糕。41 条好评,共有 1001 条点评" "

7.8/10

清洁度

8.4/10

员工和服务

8.0/10

服务设施

7.4/10

住宿条件和设施

8.0/10

环保

点评

4/10 很差

Tiffany

满意:服务设施
不满意:清洁度
2024 年 4 月入住 3 晚
Distribution Team 于 2024 年 5 月 15 日 的回复
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 超赞

Samantha

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good 👍
2024 年 5 月入住 2 晚
Distribution Team 于 2024 年 5 月 14 日 的回复
Thanks for staying with us. We appreciate your positive feedback!

8/10 还可以

TERRY

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was on the Beach!!! Nice rooms with beach front views.
2024 年 4 月入住 3 晚
Distribution Team 于 2024 年 5 月 6 日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Sherri,Greenville

满意:清洁度、员工和服务、住宿条件和设施
I love the Litchfield Inn. The Dunes rooms are literally on the beach!
2024 年 4 月入住 3 晚
VP 于 2024 年 5 月 3 日 的回复
Thanks for staying with us. We appreciate your positive feedback!

10/10 超赞

Ray

与家人及幼儿出行
满意:服务设施
Recent Improvements Great! Look forward to Restaurants Reopening
2024 年 4 月入住 3 晚
Distribution Team 于 2024 年 4 月 29 日 的回复
Thanks for staying with us. We appreciate your positive feedback!

6/10 一般

Andrea

与配偶出行
满意:清洁度
不满意:住宿条件和设施
The location is superior and that makes a lot of other issues go away
2024 年 4 月入住 5 晚
Distribution Team 于 2024 年 5 月 1 日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Stephen

满意:员工和服务,清洁度
Beautiful beach area
2024 年 4 月入住 1 晚
Distribution Team 于 2024 年 4 月 22 日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Kevin

与配偶出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Very beautiful room loved my stay there and was very quiet and peaceful by the ocean
2024 年 4 月入住 2 晚
VP 于 2024 年 4 月 13 日 的回复
Thanks for staying with us. We appreciate your positive feedback!

10/10 超赞

Djbonihernandez

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Distribution Team 于 2024 年 4 月 6 日 的回复
Thanks for staying with us. We appreciate your positive feedback!

10/10 超赞

Donna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Mary Ann - GSM 于 2024 年 3 月 19 日 的回复
Thank you for taking the time to review your recent stay with us. We are happy you enjoyed your visit and your stay with us. Please come back again!

2/10 糟糕

Nicole

不满意:住宿条件和设施,清洁度
2024 年 2 月入住 1 晚
Mary Ann Dawson - Guest ServicesManager 于 2024 年 3 月 10 日 的回复
Dear Nicole, It looks like something went wrong with your stay based on your rating. I am sorry that you did not enjoy your visit and if you would like to share anything please message us . Hope to see you another time

10/10 超赞

Randy Schwitzer

与配偶出行
满意:服务设施
Great ocean view and comfortable room.
2024 年 2 月入住 2 晚
Mary Ann 于 2024 年 2 月 23 日 的回复
Good Day Mr. Schwitzer, I am happy to see that you enjoyed your stay. Thank you for taking the time to review us and we hope to see you again!

10/10 超赞

Amy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Mary Ann 于 2024 年 2 月 23 日 的回复
Dear Ms. Amy, It seems you enjoyed your stay, we would love to have you back again as our guest. Have a great day!

8/10 还可以

Rob

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Mary Ann 于 2024 年 2 月 23 日 的回复
Dear Rob, Thank you for taking the time to review your stay with us. It seems you had a nice time by your rating. Please let us know how we could have made your stay perfect resulting in a 10! Hoping to see you again.

6/10 一般

Grant

满意:员工和服务,清洁度
不满意:住宿条件和设施
Great location! Comfortable bed!
2023 年 12 月入住 3 晚
Mary Ann Dawson - Guest Services Manager 于 2023 年 12 月 29 日 的回复
Thank you for your feedback and are glad your enjoyed your visit. Would have loved to earn your 5 so please let us know where we could have done better.

8/10 还可以

James

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Make sure exhaust fan works!
The room we had had a great view of the ocean, but the exhaust fan in the bathroom was missing and showers became a sauna. Also, there were gaps at the door and above the AC so humidity was pulled in making it difficult to cool the room. The front desk person checking me out messed up and double billed me for room (and other stuff) on 2 different cards. It took a week to drop off. We had to go to a different location for breakfast, but it was a buffet so it was worth it!
2023 年 11 月入住 3 晚
Mary Ann 于 2023 年 11 月 15 日 的回复
Thank you for taking the time to provide us with your feedback. We are sorry for the inconveniences during your stay and will strive to better serve in the future. We hope to see you again in the future.

6/10 一般

Misty

团体旅客
满意:员工和服务、服务设施、住宿条件和设施
The floors were not well cleaned from the last guests, I don't think. They appeared to not have been mopped and were sandy. The kitchen area by the oven had not been well cleaned either. Service was excellent as usual but more attention to room cleaning is needed.
2023 年 11 月入住 1 晚
Mary Ann 于 2023 年 11 月 12 日 的回复
Thank you for staying with us. We are happy that you enjoyed the service while here. I will share your comments with the housekeeping leadership team as well. We hope to see you in the future.

2/10 糟糕

Candice

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Mary Ann Dawson 于 2023 年 11 月 2 日 的回复
Thank you for taking the time to provide us with a review. If you would like to share more details with us we would be happy to hear from you again. Please come back and see us again.

6/10 一般

ANGELA

与配偶出行, 商务旅客
满意:员工和服务
不满意:住宿条件和设施,清洁度
Rooms are owned by individuals. Old building. Beds in our room were unuseable and slept in the floor
2023 年 10 月入住 2 晚
Mary Ann Dawson 于 2023 年 11 月 2 日 的回复
Dear Ms. Angela, Thank you for your comments. I hope that you reported this to us as some point during your stay. It is through our guest comments that we may strive to serve you better and we appreciate your feedback.

8/10 还可以

Brenda

与家人出行
满意:客房舒适度,员工和服务
Great view, room need remodel.
Room was great being 6th floor, ocean front, but needs a total remodel. Old sliding doors, old furniture. Pillows were super hard. It was a great area though. We loved Pawleys Island.
2023 年 10 月入住 3 晚
Mary Guest Services Manager 于 2023 年 10 月 30 日 的回复
Thank you so much for your feedback. We love to hear the constructive comments to share with our owners of the units to enhance our performance in the quality standards.

6/10 一般

Monica

与家人出行
不满意:住宿条件和设施
It’s overpriced for an Inn. It has front beach view but the quality of room doesn’t accommodate with the price.
2023 年 10 月入住 1 晚
Mary Ann - Guest Services Manager 于 2023 年 10 月 30 日 的回复
Thank you for your feedback, we value your business and opinion. We hope to see you again in the future.

8/10 还可以

walter

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 5 晚
Mary Ann - Guest Services Manager 于 2023 年 10 月 30 日 的回复
Thank you for rating your experience and we hope to see you again.

10/10 超赞

Michelle

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 19 日 的回复
Thank you so much for your feedback. We appreciate your visit and hope to see you again.

8/10 还可以

Maria Katrina

与家人及幼儿出行
满意:服务设施,员工和服务
The location was perfect because it’s right there by the beach….especially the oceanfront view. It was so relaxing and peaceful. The building can use some TLC ie. Update bed and furnitures. Also, need bathroom remodeling and new shower fixtures. We also like that complimentary breakfast at Coastal Dish.
2023 年 10 月入住 2 晚
Mary Ann - Guest Services Manager 于 2023 年 10 月 30 日 的回复
We are happy to hear that you enjoyed your stay. We do our best to work with each individual owner for updates on their units. Great news though, we will be remodeling the restaurant areas and will have so many more great food and beverage services than we have had in the past. Stay tuned for those updates.

4/10 很差

Mary Ellen

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Really disappointed this time
Paid $300 for one night for a room not on the ocean which is what the pictures indicated on hotels.com. not even remotely in my budget but splurged for what i thought was ocean front. Between the hotel and hotels.com NOTHING was done. Have used hotels.com for years and have stayed at this hotel and the sister hotel for 10 years. Im super disappointed.
2023 年 10 月入住 1 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 13 日 的回复
Mary Ellen,We appreciate your visit to the Litchfield Inn. We are so very sorry that the unit you booked was not oceanfront. However, after researching your reservation and check in we noted that the unit provided was a Resort View Residential 2 Bedroom Villa and was indeed what your reservation was booked as. We do offer several photos on our website that show the different unit types and views. Again, I am sorry that you were unhappy with the unit.

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great time
We had wonderful stay at the inn. Screened in porch facing beach great. Room in good condition no complaints hope to go back.
2023 年 10 月入住 5 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 9 日 的回复
Thank you very much for your feedback. We appreciate your business and hope to see you again.

4/10 很差

John Glenna

与家人出行
不满意:住宿条件和设施
The sink and shower drains were clogged. Mold is sister’s room. Heard other people staying there complaining about their rooms. Very disappointing!
2023 年 10 月入住 4 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 9 日 的回复
Mr. Glenna,Thank you for your comments and response. Please accept our sincere apologies for the condition of your rooms. This is not typical of our Inn. We hope you will return and give us another opportunity to provide an exceptional stay.

10/10 超赞

Molly

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was very nice and extremely beautifully maintained.
2023 年 10 月入住 2 晚
Mary Ann Dawson - Guest Services Manager 于 2023 年 10 月 15 日 的回复
Thank you for your response, we are happy you enjoyed everything. Please come back and see us again.

10/10 超赞

Stephen

与家人出行
满意:员工和服务,清洁度
2023 年 10 月入住 2 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 9 日 的回复
Thank you so much for your review. We appreciate you taking the time to provide a response and hope to see you again soon.

8/10 还可以

Michelle

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
.
2023 年 10 月入住 1 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 9 日 的回复
Thank you so much for your visit and response to our survey. We hope to see you again soon.

8/10 还可以

Jennifer

满意:客房舒适度,住宿条件和设施
不满意:员工和服务
2023 年 10 月入住 2 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 9 日 的回复
Thank you for your visit and response to our survey. We appreciate your business and hope to see you again soon.

8/10 还可以

Alan

满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 9 日 的回复
Thank you so much for your response to our survey. We appreciate your business and hope to see you again soon.

6/10 一般

Steve

满意:服务设施,清洁度
About what you would expect from an older hotel. Stayed there many times years ago and compared some of the staff was not as pleasant as before which I found disappointing. Overall the stay was pleasant and will stay again when traveling to the coast.
2023 年 9 月入住 3 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 9 日 的回复
Thank you for your response to our survey. Please accept my sincere apologies for the issues you encountered. We hope to see you again and would ask that you please reach out in advance so that we can be sure to cover any issues we may have missed on this stay.

10/10 超赞

Amy

与家人出行
Only stayed for 1 night but was really cozy. Will go again!
2023 年 9 月入住 1 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 9 日 的回复
Thank you for your reply. We appreciate your business and look forward to seeing you again.

10/10 超赞

Gail

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lively views. Great location
2023 年 9 月入住 2 晚
Dorothy Vinot, GM The Oceanfront Litchfield Inn 于 2023 年 10 月 9 日 的回复
Thank you so much for staying with us at the Inn. We look forward to seeing you again .

4/10 很差

Jill

与家人及幼儿出行
The ONLY breakfast option is as 1.7 miles away, my family and I traveled by airline only and not able to eat in till 11:30 cabana cafe opened. Front desk staff, piss poor attitude on info concerning change of garbage, supposed to deliver a dust pan so I could sweep the floor, never received. Day of check out they were knocking on the door to clean then.no Breakfast and no light cleaning are the reason I’m leaving a review , two important amenities
2023 年 9 月入住 3 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 10 月 9 日 的回复
Thank you for your recent visit. We apologize for the issues encountered. Our team is typically complimented for their friendly attitude and willingness to assist in any way. We will certainly share the feedback.Our breakfast has been relocated due to renovation in our own kitchens. Our plan for 2024 is a completely renovated restaurant area on two floors that will serve breakfast, lunch and dinner everyday. We hope you will return once our renovations are complete and enjoy a wonderful stay at the beach.

6/10 一般

Joseph

不满意:住宿条件和设施,清洁度
Fun getaway, set your expectatoins correctly.
Staff was very nice and friendly. Overall the property just needs attention as it is older. It is a convenient location and the amenities (Pool, beach access) are great. The breakfast was offsite due to renovations and the quality of the breakfast was not good.
2023 年 9 月入住 1 晚
Mary Ann - GSM 于 2023 年 9 月 13 日 的回复
Thank you for taking the time to provide us with your feedback. We appreciate both your positive feedback as well as the feedback in area of improvement needs. It is through our guests comments and feedback that we celebrate and learn areas in need of improvement.. We hope to see you again

10/10 超赞

Anthony

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nostalgic feel. Great location on the beach. Friendly staff.
2023 年 8 月入住 2 晚
Mary Ann - GSM 于 2023 年 9 月 12 日 的回复
Thank you for being our guest and we hope to see you again in the future. WHen our guests are happy we are happy.

6/10 一般

Doug

不满意:住宿条件和设施
2023 年 9 月入住 3 晚
Mary Ann - GSM 于 2023 年 9 月 13 日 的回复
Thank you for your review. We'd love to hear details about your experience anytime.

10/10 超赞

Jaleesa,Garner

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property with direct access to the beach.
2023 年 9 月入住 2 晚
Mary Ann - GSM 于 2023 年 9 月 11 日 的回复
Than you for your review, We are so happy to hear you enjoyed your visit. Please come back and see us again.

6/10 一般

Daniel

2023 年 9 月入住 1 晚
Mary Ann - Guest Services Manager 于 2023 年 10 月 30 日 的回复
Thank you for rating your experience. We hope to see you again in the future.

10/10 超赞

gloria

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very short but nice
2023 年 9 月入住 1 晚
Mary Ann - GSM 于 2023 年 9 月 12 日 的回复
Thank you for your feedback. Please come and stay for a while longer next time. We cannot wait to see you again, that is if you come back :-)

6/10 一般

Amber

不满意:住宿条件和设施
We have stayed at this property several times. There was a mix up through Expedia when booking so we didn’t have our oceanfront that we paid for. And no reduction of rate which was extremely disappointing. The room was ok at first glance but the bathroom door & walls were filthy. The shower didn’t drain. The fridge was falling apart. The coffee pot did not have an automatic shut off we learned after forgetting to turn off one day. The remote in the master only partially worked. Staying here is a crap shoot on which individual room you will get & the condition that it is in
2023 年 8 月入住 4 晚
Mary Ann - GSM 于 2023 年 9 月 12 日 的回复
We are so sorry you did not have a pleasant experience. It is so out of the norm. If you have it in your heart and allow us to restore your faith in us we would be delighted. If so, book your reservation and afterwards contact us to remind us what happened and I will make sure we put extra special attention to your reservation so we may exceed your expectations next time. It is through our guest comments that we may strive to serve you all better.

10/10 超赞

Darlene

满意:清洁度、员工和服务、住宿条件和设施
Loved all of it!
2023 年 8 月入住 3 晚
Mary Ann - GSM 于 2023 年 9 月 12 日 的回复
We are so, so happy to hear you loved our Inn. Please come back and see us any time. We love to be the place that great memories are made, besides what's not to love about the soft white sandy beach!

6/10 一般

Ron

满意:住宿条件和设施,员工和服务
Nice place
2023 年 8 月入住 2 晚
Mary Ann - GSM 于 2023 年 9 月 12 日 的回复
Thank you so much for your response. Your comment is noted as nice, however, your score is mediocre so please do not hesitate to respond with more details on how we could have earned a 4 or 5 out 5 rating. We hope you come back and see us again.

8/10 还可以

Jim

满意:员工和服务
不满意:住宿条件和设施,清洁度
THE GOOD, THE BAD, AND THE UGLY
We had an enjoyable time during our stay. However, it was disappointing to find the place in poor condition. Our room was sandy, and there was mold in the shower. I realize that it was the end of the season but was disappointed in that regard. The food and general atmosphere were pleasant as was the staff but a lot of them looked worn out. For the monetary value, I would probably not come back. This facility is in bad need of a remodel to bring it back to where it was 30 years ago when I first visited it. Unfortunately, many of the hotels and motels have not been kept up in Myrtle Beach over the past 30+ years.
2023 年 8 月入住 4 晚
Dorothy Vinot, GM, The Oceanfront Litchfield Inn 于 2023 年 9 月 1 日 的回复
Thank you for visiting with us.

10/10 超赞

Kassie

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚
Mary Ann - GSM 于 2023 年 9 月 12 日 的回复
Thank you for your review. It appears you had a great experience and we hope to see you again in the near future.

10/10 超赞

theodore

与配偶出行
满意:服务设施
Perfect oceanfront
2023 年 8 月入住 1 晚
Mary Ann - GSM 于 2023 年 9 月 12 日 的回复
Hi Theodore, Looks like you had a great time. Thank you for the review and hope to see you again soon.

10/10 超赞

Christine

2023 年 8 月入住 1 晚
Maryann - Guest Services Manager 于 2023 年 9 月 12 日 的回复
Thank you for taking the time to rate your experience. It is through guests comments and scores that we may celebrate our victories and learn from out losses. Please come back and see us again.

10/10 超赞

Samantha

满意:员工和服务,清洁度
2023 年 8 月入住 3 晚
Mary Ann - GSM 于 2023 年 9 月 12 日 的回复
Thank you for your review and we hope to see you again, but please don't wait another whole year, come back and see us a few times, lol! We love having you!