Approached the front desk a little early to let them know we were there. 4pm asked for my check in not ready yet.... checked at 5pm still not ready yet... waited in the parking lot until 7:00pm still no check in. I demanded a refund from the manager due to waiting way too long for us to check in. He basically told me to go to @$#l so i told him the same. Lost over $800.00 on this trip. Went to Fort Walton Island Resort. Should have been my 1st choice. Look.if your a Karen or silver or silver spoon oil goons from Louisiana or Mississippi this is your place as thats who they cater to. Im a business owner and if these people worked for me at that desk...wouldnt be more than 1 or 2 days. Ive never been treated like traah before at a resort. I hope the upper management reads this. Safe travels everyone but id keep scrolling past this one.
Brad
2024 年 6 月入住 1 晚
10/10 超赞
Serena
与家人及幼儿出行, 团体旅客
2024 年 6 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff members were ALL exceptionally friendly. Christine at check in was amazing
Serena
2024 年 6 月入住 4 晚
10/10 超赞
Kerry
2024 年 6 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Kerry
2024 年 4 月入住 2 晚
10/10 超赞
Dan,Hanover Park
与家人出行
2024 年 6 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location - right on the beach.
Dan
2024 年 2 月入住 4 晚
2/10 糟糕
jose
2024 年 6 月 3 日
不满意:清洁度
jose
2024 年 5 月入住 2 晚
8/10 还可以
Guillermo
2024 年 6 月 2 日
Guillermo
2024 年 5 月入住 1 晚
10/10 超赞
Granville
2024 年 5 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Granville
2024 年 5 月入住 5 晚
10/10 超赞
Branson
与配偶出行
2024 年 5 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was incredible! Great view of the beach from our room. Just a short walk out to the beach and lots of good restaurants and shopping nearby. Will definitely stay here again!