外观

关于AKA 大学城酒店的点评

4 out of 5
AKA 大学城酒店
2929 Walnut St, Philadelphia, PA

点评

9.4

绝佳

10 分 - 超赞。377 条好评,共有 463 条点评" "
8 分 - 还可以。52 条好评,共有 463 条点评" "
6 分 - 一般。16 条好评,共有 463 条点评" "
4 分 - 很差。11 条好评,共有 463 条点评" "
2 分 - 糟糕。7 条好评,共有 463 条点评" "

9.8/10

清洁度

9.4/10

员工和服务

9.6/10

服务设施

9.8/10

住宿条件和设施

9.4/10

环保

点评

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ideal place to stay when family visit UPenn campus
It’s a good place to stay when my family visited UPenn.
2019 年 5 月入住 1 晚
Michael W 于 2019 年 5 月 20 日 的回复
Dear Traveler, Thank you for taking the time tor review aka University City, we are happy to see that you enjoyed your stay with us. I hope you choose to stay at our property in the future, and we are able to deliver a 5-star experience! Best Regards, Michael Front Office Manager

8/10 还可以

Fangzhou

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 11 晚

10/10 超赞

JF,hong kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A new hotel with panoramic view of Philadelphia.
5 mins walk from the train station. A bit far off from the campus but all other things are perfect!
2017 年 8 月入住 3 晚

8/10 还可以

Sokpheanal

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is located in a great neighborhood and close to Drexel/UPenn with shopping and food selection around the area. Pretty walkable and clean. The bathroom can use a venting fan, and another bottle of body wash instead of bar soap. But overall, the suite is great!
2024 年 4 月入住 1 晚
UCGuestServices 于 2024 年 4 月 24 日 的回复
Dear Sokpheanal, Thank you for sharing your experience at AKA University City. We are very pleased to see that you enjoyed your accommodation in addition to our very talented service team. While we do apologize for the inconvenience you experienced regarding our bathroom's ventilation. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

8/10 还可以

Robin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would have given 5 stars because property was beautiful and clean with a great view. However website says free parking and it’s $32 for the entire night. Then the garage is a little shady. Other than that we loved the hotel accommodations
2024 年 4 月入住 1 晚
UCGuestServices 于 2024 年 4 月 24 日 的回复
Dear Robin, Thank you for sharing your experience at AKA University City. We are very pleased to see that you enjoyed your accommodation in addition to our very talented service team. While we do apologize for the inconvenience you experience with parking. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

10/10 超赞

Stephen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The view from these rooms is unmatched! I also enjoyed working out and swimming while looking out at the city from the 28th floor. Live music and drinks in the lounge was a bonus.
2024 年 4 月入住 2 晚
UCGuestServices 于 2024 年 4 月 18 日 的回复
Dear Stephen, Thank you for sharing your experience at AKA University City. We do indeed have an ideal location and am very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

10/10 超赞

Shana

2024 年 4 月入住 1 晚
UCGuestServices 于 2024 年 4 月 17 日 的回复
Dear Shana, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

8/10 还可以

Melissa

2024 年 3 月入住 2 晚
UCGuestServices 于 2024 年 5 月 2 日 的回复
Hi ! Thank you for the rating. If there was anything specific that made your stay uncomfortable, we'd love to hear about it so it can be rectified for future. We do hope to get the chance to make any future stays better, if you decide to visit us again.

8/10 还可以

Laurie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
A.K.A. U-City 于 2024 年 4 月 10 日 的回复
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

10/10 超赞

Deborah

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 1 晚
UCGuestServices 于 2024 年 4 月 29 日 的回复
Dear Deborah , Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

8/10 还可以

Ann

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
A.K.A. U-City 于 2024 年 4 月 10 日 的回复
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

10/10 超赞

Francisco

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is by far one of the best hotel staffs that I have encounter in some time. They are all awesome and attentive. The best service, the best staff, and the property was immaculate. Definitely looking for other things to do in Philly just to come back to the same hotel.
2024 年 4 月入住 1 晚
UCGuestServices 于 2024 年 4 月 8 日 的回复
Dear Mr. Francisco, Thank you for sharing your experience at AKA University City. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

6/10 一般

Yohan

2024 年 4 月入住 2 晚
UCGuestServices 于 2024 年 5 月 2 日 的回复
Hi Yohan! Thank you for the rating. If there was anything specific that made your stay unsatisfactory, we'd love to hear about it so it can be rectified for future. We do hope to get the chance to make any future stays better, if you decide to visit us again.

10/10 超赞

Daisy

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved my room. I liked the reception desk staff. I disliked the Cafe food.
2024 年 4 月入住 1 晚
UCGuestServices 于 2024 年 4 月 8 日 的回复
Hi Daisy! Thank you for the feedback about AKA UC! We're glad you enjoyed your stay and we hope to host you again soon!

10/10 超赞

Lissett

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked a last minute reservation with this hotel after a really bad experience with a different hotel. To say they were night and day is an understatement. From the moment we walked in, to the moment we left, we felt welcome and at home. The pool is fantastic and my kids loved their stay here as well. Can’t wait to come back!
2024 年 3 月入住 2 晚
UCGuestServices 于 2024 年 4 月 2 日 的回复
Hi Lisset! Thank you for the review and we're very pleased you and your family were able to enjoy your visit. We can't wait to have you all back!

6/10 一般

Pei-Jung,Flushing

满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚
UCGuestServices 于 2024 年 4 月 2 日 的回复
Hi Pei-Jung. We saddened you didn't enjoy your stay. If you ever have the time to inform us of what occured, please let us know in order to improve. We do hope to get the opportunity to make a future stay with us more enjoyable.

10/10 超赞

TienYi,Cambridge

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Love the pool.
2024 年 3 月入住 3 晚
UCGuestServices 于 2024 年 3 月 31 日 的回复
Hi TienYi! Thank you the review and we're pleased you enjoyed your stay and amenities. We hope to host you again soon!

10/10 超赞

Yunxiang

2024 年 3 月入住 2 晚
UCGuestServices 于 2024 年 4 月 18 日 的回复
Dear Yunxlang, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager

10/10 超赞

Nikolaus,Boston

2024 年 3 月入住 3 晚
A.K.A. U-City 于 2024 年 4 月 10 日 的回复
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager

10/10 超赞

SCOTT

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Brand spanking new. Beautiful roof deck, pool, gym and lounge. These are really apartments with full kitchen, laundry etc. Walkable to Penn and Drexel and Amtrak
2024 年 3 月入住 1 晚
UCGuestServices 于 2024 年 3 月 11 日 的回复
Hi Scott! Thank you for your review and choosing AKA UC for your stay. We hope to host you again soon. We're very pleased you enjoyed your stay and found our amenities just as enjoyable.

8/10 还可以

Jeanine

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The amenities are nice and the views are great. I was disappointed with there being no notice that the lounge is not open on Sundays. Also the key fob did not work on the elevator but was ok getting into the room. We had to get a new one and that one gave us trouble also.
2024 年 2 月入住 1 晚
UCGuestServices 于 2024 年 3 月 11 日 的回复
Hi Jeanine! Thank you for choosing AKA UC and for the review. We're pleased you were able to enjoy your stay despite minor hiccups. We've heard our elevators are a tad touchy, sorry about that. But if you decide to stay with us again, our 24hr front desk staff will gladly provide assistance.

10/10 超赞

Robyn

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent! Modern, clean. We love the studio concept with kitchen. Felt like we were in a luxury apartment living in Philly. This WILL be where we stay when we come to Philly moving forward!
2024 年 2 月入住 1 晚
UCGuestServices 于 2024 年 3 月 11 日 的回复
Hi Robyn! We're very pleased you enjoyed your stay. Thank you for choosing AKA UC and for the review! We hope your future stays with us will be just as enjoyable!!

8/10 还可以

Chris

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
UCGuestServices 于 2024 年 2 月 12 日 的回复
Hi Chris! Thank you for the rating! We hope you were pleased with your stay and hope to host you again soon.

10/10 超赞

Diane,Bloomsbury

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The perfect spot to stay if you are seeing a show at World Cafe Live! Clean, close-by, comfortable. Would highly recommend.
2024 年 1 月入住 1 晚
UCGuestServices 于 2024 年 2 月 2 日 的回复
Hi Diane! Thank you for the feedback and we're very pleased you enjoyed your stay. We hope you enjoyed the show at World Cafe Live and hope to host you again soon!

10/10 超赞

James

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Huge suite. Full kitchen, living room and one large and one small bedroom. Great views
2024 年 1 月入住 3 晚
UCGuestServices 于 2024 年 1 月 29 日 的回复
Hi James! Thank you for the feedback and we're very pleased that you enjoyed your stay. We do hope to host you again soon!

10/10 超赞

Carlene,Omaha

2024 年 1 月入住 1 晚
UCGuestServices 于 2024 年 1 月 23 日 的回复
Hi Carlene! Thank you for the rating and we're glad you enjoyed your stay. We hope to host you again soon!

8/10 还可以

Kali

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property itself is nice and the staff was excellent. The only drawbacks for me were that the walls are thin and also you can’t charge meals from the attached restaurant (Walnut Street Cafe) to your room. The first night I stayed there I was told by the aka staff that I could charge meals to the room, but when I went to the cafe I was told I could not. So there really was no impetus for me to dine at the cafe. As for the thin walls, I believe the bedroom of my suite shared a wall with the living room of the neighboring suite. The folks there were having a get together the first night I was there and while they weren’t overly loud, I could still hear everything through the walls. The second night was quieter. Overall the property is nice. The views are nice. The staff was pleasant. The 1-bedroom suite I had was aesthetically beautiful and clean. It would have been perfect with better soundproofing and with a “charge it to the room” option at the cafe.
UCGuestServices 于 2024 年 1 月 23 日 的回复
Hi Kali! Thank you for the feedback and we're glad you were able to enjoy your stay overall. We're so sorry for any confusion in regards to charging to the room, we will definitely follow up with Walnut Street Cafe about this. As we do hope all guests enjoy their stay, our front desk operates 24/7 to assist with any disturbances. We hope this doesn't deter you from returning, as we hope to get the opportunity to make your next stay better.

10/10 超赞

Rachel,Washington

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for short Philly visit. HUGE studios with fantastic views. Friendly, helpful staff. Cafe is tasty. Pool is gorgeous.
2024 年 1 月入住 1 晚
UCGuestServices 于 2024 年 1 月 17 日 的回复
Hi Rachel! Thank you for the wonderful feedback and we're very pleased that you enjoyed your stay. We hope to host you again soon.

10/10 超赞

Katherine

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
UCGuestServices 于 2024 年 1 月 10 日 的回复
Thank you very much for your stellar review! We hope to see you again soon.

6/10 一般

Tamela

满意:住宿条件和设施,员工和服务
不满意:清洁度
I love this place every time I stayed this time it wasn’t clean I was hurt. That’s not what I’m. Use too at all . I’m still I shock . The covers where dirty , it was hairs in the bed
UCGuestServices 于 2024 年 1 月 10 日 的回复
Thank you for your feedback. We will review your experience with the appropriate departments in order to ensure a future quality stay.

8/10 还可以

Tyler

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only thing I didnt like was there was no valet parking. Outside of that, everything was great.
2023 年 12 月入住 1 晚
UCGuestServices 于 2024 年 1 月 10 日 的回复
Thank you very much for your stellar review! We hope to see you again soon.

10/10 超赞

Subbiah

2023 年 12 月入住 1 晚
UCGuestServices 于 2023 年 12 月 30 日 的回复
Thank you for being a stellar guest at AKA University City! We appreciate your feedback and we hope to see you again soon.

10/10 超赞

KELLY

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel assisted ahead of time securing parking in the parking garage by the hotel. Check in was fast and easy. We were very late arriving at 9 pm and they were quick and efficient checking us in our room.
2023 年 12 月入住 1 晚
UCGuestServices 于 2023 年 12 月 28 日 的回复
Hi Kelly! Thank you for the feedback and we're very pleased you enjoyed your stay. Happy to assist any time, to ensure your future stay will be just as enjoyable.

10/10 超赞

Lisa

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
UCGuestServices 于 2023 年 12 月 21 日 的回复
Thank you for being a guest at AKA University City. We appreciate your patronage and we're thrilled that you enjoyed your stay. We hope to see you again soon!

6/10 一般

Gursharan

与家人出行
满意:清洁度、服务设施、住宿条件和设施
No housekeeping
2023 年 12 月入住 4 晚
UCGuestServices 于 2023 年 12 月 20 日 的回复
Hi Gursharan! Thank you for your feedback and for choosing AKA UC. We are an extended stay hotel, that does open availability for nightly stays here and there. With that being said, yes we currently don't provide daily housekeeping services. However, if any items are needed to be replaced or replenished that is possible upon request. We hope this information is helpful if you'd consider giving us another chance in the future.

2/10 糟糕

April

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
The room was dirty and need to be wipe down
2023 年 12 月入住 1 晚
UCGuestServices 于 2023 年 12 月 20 日 的回复
Hi April. We appreciate your feedback and we have passed it onto our maintenance team based on the photos attached. We hope this didn't inconvience your stay and we'd love to hear from you in detail, if you'd ever have the time. Deepest apologies for our minor appearances.

10/10 超赞

Dario

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
UCGuestServices 于 2023 年 12 月 18 日 的回复
Hi Dario! Thank you for the rating. We hope to host you again soon and we're pleased you enjoyed your stay!

8/10 还可以

David

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is a great property with nice rooms, amazing views all around, and fantastic amenities.
2023 年 12 月入住 6 晚
UCGuestServices 于 2023 年 12 月 18 日 的回复
Hi David! Thank you for the feedback and we're pleased you enjoyed your stay! We hope to host you again soon.

10/10 超赞

Asia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
UCGuestServices 于 2023 年 12 月 14 日 的回复
Hi Asia! Thank you for the rating and we're pleased you enjoyed your stay. We hope to host you again soon.

10/10 超赞

William

满意:清洁度、员工和服务、服务设施、住宿条件和设施
UCGuestServices 于 2024 年 2 月 6 日 的回复
Hi William! Thank you for the rating and we're glad you enjoyed your stay. We hope to host you again soon!

10/10 超赞

Erik

2023 年 12 月入住 1 晚
UCGuestServices 于 2023 年 12 月 14 日 的回复
Hi Erik! Thank you for the rating and we're pleased you enjoyed your stay. We hope to host you again soon.

10/10 超赞

LATIFA

与家人出行
满意:员工和服务,清洁度
Will return
2023 年 12 月入住 1 晚
UCGuestServices 于 2023 年 12 月 18 日 的回复
Hi Latifa! Thank you for the rating. We hope to host you again soon and we're pleased you enjoyed your stay!

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The Perfect Philadelphia Hotel
This is an amazing hotel with spectacular views! The location is perfect for walking to Philadelphia’s City Center and beyond.
2023 年 12 月入住 2 晚
UCGuestServices 于 2023 年 12 月 5 日 的回复
Hi Michael! Thank you for the feedback and we're pleased that you enjoyed your stay. We hope to host you again soon!

10/10 超赞

Prince

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice views of the river
2023 年 11 月入住 1 晚
UCGuestServices 于 2023 年 12 月 1 日 的回复
Hi Prince! Thank you for the rating and we're pleased you enjoyed your stay!

10/10 超赞

Seleke

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
UCGuestServices 于 2023 年 12 月 1 日 的回复
Hi Seleke! Thank you for the rating and we're pleased you enjoyed your stay!

10/10 超赞

amybeth

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Modern, clean, nice restaurants/cafe's would go back again anytime
2023 年 11 月入住 1 晚
UCGuestServices 于 2023 年 11 月 20 日 的回复
Hi AmyBeth! We thank you for your feedback and we're overjoyed that you enjoyed your stay. We hope to host you again soon.

10/10 超赞

Colleen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 2 晚
UCGuestServices 于 2023 年 12 月 5 日 的回复
Hi Colleen! Thank you for the rating and we're glad you enjoyed your stay. We hope to host you again soon!

10/10 超赞

Julie

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
it was very nice hotel.
2023 年 11 月入住 1 晚
UCGuestServices 于 2023 年 11 月 14 日 的回复
Hi Julie! Thank you for the feedback and we're thrilled you had a great experience. We hope to host you again soon!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay thanks to the staff!
My son and I traveled to see a doctor at chop and it was his first time to Philadelphia. Kamilah and Tyra did an absolute fantastic job making sure it was a great trip for him - he felt like a prince. The room was lovely and clean - the amenities floor was fun and the pool so cool - his favorite part. The staff was great especially the staff at reception!! If we need to come back to Philadelphia for doctors visits or fun we will be back and we told everyone at CHOP too!
2023 年 11 月入住 2 晚
UCGuestServices 于 2023 年 11 月 14 日 的回复
Thank you for your wonderful feedback! We are thrilled that your family's visit exceeded expectations. We hope to see you again in the future.

8/10 还可以

Denis

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 3 晚
UCGuestServices 于 2023 年 12 月 5 日 的回复
Hi Denis! Thank you for the rating, we hope to host you again soon.