Frytelig bråk fra Nitro bar vegg i vegg. De hadde fest til kl 04:50 den ene natten og til 03:00 den neste. Jeg klaget til baren og til htellet, men bareieren gav blaffen.
Safen på rommet var defekt, og ble ikke repararert som lovet. Døren manglet håndtak innvendig. De øverste oppbevaringsskapene var støvete og låsene helt rustne og med spindelsvev. Det var en rekke merker på de hvite veggene, og mye tyder på manglende vedlikehold etter en relativt moderne oppussing. Senga var hard, som alle andre senger i Kambodsja. Pent og rent sengetøy.
Ottar
2022 年 12 月入住 2 晚
2/10 糟糕
真实旅客
商务旅客
2021 年 12 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didn't even end up staying there. I didn't realize that they had check-in only available until 11pm. My flight landed at 10:30pm. By the time you go through all the COVID crap and the immigration line and getting your bags I realized I would not make it before 11pm. I attempted to call them numerous times and message them via the Expedia app and they completely ignored me. When I had a layover in Seoul I tried calling. They didn't speak English so they hung up on me. I contacted Expedia and asked them to cancel but said it was non-refundable. They said they would cancel for me if I wanted and I said only if I don't get charged. I want my refund. Low and behold, I did not get a refund so this hotel took my money for nothing due to their poor customer service and now Expedia cannot be bothered to issue me a refund of $48. Ridiculous. I will never use Expedia again for ANYTHING.
真实旅客
2021 年 12 月入住 2 晚
10/10 超赞
David
2020 年 3 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
David
2020 年 3 月入住 4 晚
4/10 很差
真实旅客
2020 年 3 月 2 日
满意:客房舒适度,住宿条件和设施
Desk attendant knew nothing had to call the night attendant who was out getting something to eat making us wait, there are no chairs or tables nothing to sit down in the lobby. Frustrating and tired having to wait after a long travel. Our room was nice ac did not work well and stopped working I called the desk attendant who reset the circuit breaker and said every hour this needed to be done. The tv remote had no batteries had to call for replacements then 11:44pm while we were sleeping someone knocked on the door repeatedly I called the desk again and was told they needed to spray the room for mosquitoes and came to spray. 11:55pm another knocking on the door repeatedly I again called the desk and was told they needed to spray again for mosquitoes I told them that there wasn't any mosquitoes to begin with and to stop knocking on the door we were trying to sleep.