Property and the hotel service good. What went terribly wrong was. Payment collected by Expedia on the 15 th March and again 22nd March and 26 th March. Upon submitting the
Nandani Manel
2024 年 3 月入住 5 晚
10/10 超赞
真实旅客
2024 年 2 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 2 月入住 2 晚
8/10 还可以
Stephen
与家人及幼儿出行
2024 年 1 月 6 日
满意:清洁度、员工和服务、服务设施
Air con was not working. Was reported to staff but no bothered to check or swap our rooms, dissapointing
Stephen
2023 年 12 月入住 3 晚
10/10 超赞
Mary
商务旅客
2023 年 10 月 31 日
满意:清洁度、服务设施、住宿条件和设施
Staff was great!
Mary
2023 年 10 月入住 2 晚
10/10 超赞
Rebecca
与家人出行
2023 年 10 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleased always
We love the Holiday Inn for it's family apartments, wonderful breakfasts, and of course, the pool! The one toilet didn't work when we first arrived, but maintenance came and got it functioning, though it continued to run. The housekeeping staff are always friendly.
Rebecca
2023 年 10 月入住 5 晚
4/10 很差
MASAHIRO
商务旅客
2023 年 9 月 29 日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
Poor Arrangements
Poor booking arragement
Prolonged payment refund more 3 month
Boring breakfast, no change breakfast menu
MASAHIRO
2023 年 8 月入住 28 晚
10/10 超赞
Marlene
2023 年 4 月 2 日
满意:清洁度、员工和服务、服务设施
The service was great. Any request from the room was quickly attended to. problems with my laptop connection to the wifi was easily handled. Overall, the customer care was exceptional.
Downside - bathroom tap was leaky and often dripped through the night. Bathroom design was a little weird and had to almost side sideways on the toilet.