Claudia provided outstanding service and advice making our stay there great. She was very warm, welcoming and a wonderful hostess.
Arlene
2024 年 4 月入住 4 晚
6/10 一般
Garrett
与配偶出行
2024 年 3 月 3 日
满意:住宿条件和设施
The room was clean and the cold ac.
Check in staff were pushy. She asked 3 times what tours we were going on. She spoke loading and fast. My English isn’t perfect and when I asked her to slow down and repeat herself, the manager was giggling.
You have provide your room key as collateral forms beach towel. They also want to know exactly what time you are having breakfast each day ahead of time. I will not stay here again. The location is perfectly central though in downtown.
Garrett
2024 年 3 月入住 2 晚
10/10 超赞
walter
与配偶出行
2024 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Good location, friendly and helpful service, attractively designed and comfortable rooms, good breakfast
walter
2024 年 2 月入住 2 晚
10/10 超赞
Nahal
2023 年 11 月 20 日
满意:服务设施
Hotel Acacia was fantastic. It's the perfect location, clean spacious rooms that they tidy for you every day. The breakfast included is delicious. The staff is truly amazing. They noticed my birthday was coming up after asking to see my passport at check in and surprised me with a cake and candle for my birthday breafast. Everyone is helpful and thoughtful. I really loved my stay here.
Nahal
2023 年 11 月入住 7 晚
8/10 还可以
maria v A
2023 年 9 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Encanto.
Hotel pequeno e calmo. Otima localizacao. Atendimento agradavel. Quando temos que sair cedo, antes do café, para os passeios, eles preparam uma cesta de alimentos para levar-mos. São muito atenciosos. Só teve um problema em usar a hidromassagem. A funcionaria teve problemas em liga-la. Parece que havia um problema com a Hydro, Ele nao tem serviço de bar e restaurante mas, 1 rua abaixo estão localizados todos os restaurantes.
maria v A
2023 年 9 月入住 4 晚
10/10 超赞
Miguel
与配偶出行
2023 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy bonito hotel, muy tranquilo y con muchos buenos detalles la atención personalizada y Carolina de recepción hace extraordinariamente su trabajo facilitando todo y orientando todoooo
Miguel
2023 年 7 月入住 2 晚
10/10 超赞
Kei
与家人出行
2023 年 7 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
We stayed at Hotel Acacia for 6 nights, and we were extremely pleased with its clean rooms, excellent staff, and delicious breakfast! The hotel is perfectly situated in Puerto Ayora, walkable to everything in town. The hotel crew also connected us to an agency that helped us book day tours, with which we embarked on the tours to North Seymour and Pinzón. They also helped us coordinate transportations to and from the airport. Our trip to the Galapagos was made perfect by Hotel Acacia! Thank you!!
Kei
2023 年 6 月入住 6 晚
10/10 超赞
Yurleidis
与配偶出行
2023 年 6 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
The Acacia is absolutely everything a boutique hotel should be. The small staff, led by Carolina could not have been more welcoming. Our room was on the smaller side but very well designed to be comfortable and useful. Pool area is tranquil and very beautiful. Breakfasts were fantastic cooked and served fresh. The property is a short half block from the main waterfront area. There was also great laundry service at $2 a kilo that made the rest of our trip much more convenient. Could not recommend this experience more highly. Absolute excellence.