大堂

关于丽笙格鲁吉亚州罗马乡村套房酒店的点评

2.5 out of 5

点评

8.0

很好

10 分 - 超赞。361 条好评,共有 912 条点评" "
8 分 - 还可以。328 条好评,共有 912 条点评" "
6 分 - 一般。127 条好评,共有 912 条点评" "
4 分 - 很差。51 条好评,共有 912 条点评" "
2 分 - 糟糕。45 条好评,共有 912 条点评" "

8.4/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

8.0/10

住宿条件和设施

7.8/10

环保

点评

8/10 还可以

Siming

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good Enough
2022 年 11 月入住 1 晚
General Manager 于 2022 年 11 月 4 日 的回复
Thank you for taking a moment to leave us a review. We're pleased to note that you were satisfied with your experience. If you have any suggestions for how to make your next visit exceed expectations, please feel free to reach out to us offline. Thanks again and we look forward to hearing from you!General Manager

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

8/10 还可以

Kevin

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

6/10 一般

William

与家人出行
I stayed at this place last weekend and before that 12 years earlier. I don't think a thing had been changed since my last visit. It's definitely time for a refresh at the Country Inn. Carpets were stained, interiors were dated. It's not awful, but for the price, it should either receive the standard once-every-10 years makeover or lower the prices.
2024 年 4 月入住 1 晚

10/10 超赞

Herbert

2024 年 4 月入住 1 晚

8/10 还可以

LaToya

满意:清洁度、员工和服务、住宿条件和设施
Clean friendly staff
2024 年 4 月入住 2 晚

6/10 一般

Blake

满意:清洁度
不满意:住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

Maria

2024 年 4 月入住 1 晚

2/10 糟糕

Joanne

不满意:服务设施,清洁度
Very dusty. Toilet paper and tissue holders have not been cleaned. Hard to breathe so I had to leave early. I was told that I would get a refund. I have not received.
2024 年 4 月入住 3 晚

6/10 一般

Jackie

满意:员工和服务,清洁度
2024 年 4 月入住 2 晚

10/10 超赞

Virginia

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All was very good. However, the "free breakfast" was a ill prepared: the waffle machine was inoperable, the juice machine was turned off, and no one was around to ask for help, so I had to bother the front desk staff.
2024 年 3 月入住 1 晚

10/10 超赞

Rick

2024 年 3 月入住 1 晚

10/10 超赞

Lorie

与配偶出行
满意:住宿条件和设施
Our check in gentleman was so very nice!
2024 年 3 月入住 1 晚

10/10 超赞

Gina

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
Very clean and property lighting was good.
2024 年 2 月入住 3 晚

4/10 很差

Deborah

不满意:住宿条件和设施,清洁度
2024 年 2 月入住 1 晚

6/10 一般

Brian

2024 年 2 月入住 1 晚

2/10 糟糕

Rick

商务旅客
不满意:员工和服务
Front desk clerk Emily very unhelpful
2024 年 2 月入住 3 晚

6/10 一般

Christopher

不满意:住宿条件和设施
2024 年 2 月入住 1 晚

6/10 一般

Brett

与家人出行
满意:客房舒适度,清洁度
2024 年 2 月入住 3 晚

2/10 糟糕

Karen

不满意:客房舒适度
Bed was terrible. I have been in pain since then.
2024 年 1 月入住 1 晚

8/10 还可以

Keith

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An affordable hotel with a super staff!
2023 年 12 月入住 1 晚

10/10 超赞

Charlene

2024 年 1 月入住 2 晚

6/10 一般

Krista

满意:员工和服务
2024 年 1 月入住 2 晚

6/10 一般

Laura

与家人出行
满意:员工和服务
不满意:服务设施,清洁度
2024 年 1 月入住 2 晚

10/10 超赞

Karena

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was perfect! I only wish my warm shower had been a HOT shower. I assume the temp is regulated, due to scalding danger, but a warm shower after a brutal day of moving was slightly disappointing.
2024 年 1 月入住 1 晚

6/10 一般

Craig

与家人出行
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
My wife and daughters stayed here in August and they noted that the condition has declined. We killed three bugs and the bathroom did not look well cleaned. Also the tub did not drain well when the shower was in use. I would not stay here in the future.

10/10 超赞

Lola

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Great Staff, Scott was very helpful!
2024 年 1 月入住 3 晚

2/10 糟糕

Paul

不满意:住宿条件和设施,清洁度
Room was not clean
2024 年 1 月入住 4 晚

8/10 还可以

Robert

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

2/10 糟糕

Paul

商务旅客
不满意:住宿条件和设施,清洁度
2023 年 12 月入住 4 晚

10/10 超赞

Charles

满意:清洁度、员工和服务、服务设施、住宿条件和设施
My stay was pleasurable as always. No changes are necessary.
2023 年 12 月入住 4 晚

6/10 一般

Anna

满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
DON’T STAY HERE NO HOT WATER, BED HARD
We stayed in this hotel, two nights and the first night we had no hot water. Very lukewarm. When we asked about the hot water, they said they had a guy coming to fix it the next morning, but it was still the same. The bed is hard as a rock and the sheets were very scratchy.
2023 年 12 月入住 2 晚

10/10 超赞

Bruce A Deborah

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place!
It’s clean it’s comfortable we have stayed here b4 and came back because we felt safe and slept well. Shower could be warmer! Great place for the price! Decent breakfast for a hotel.
2023 年 12 月入住 1 晚

8/10 还可以

LaToya

满意:清洁度、员工和服务、住宿条件和设施
The property is decent! It’s clean! But old! It’s just decent ….
2023 年 12 月入住 1 晚

10/10 超赞

Veronica

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean and quiet. The staff was accommodating and friendly.
2023 年 12 月入住 2 晚

8/10 还可以

Roy

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Roxy

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love saying here when I get home.
2023 年 12 月入住 2 晚

10/10 超赞

Jesus

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚

4/10 很差

Richard

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
The hotel was clean. But the bed was very hard and the hot water was barely warm. Staff were great.
2023 年 11 月入住 3 晚
General Manager 于 2023 年 11 月 28 日 的回复
Dear Richard,Thank you for your review. We value your feedback and the time you've taken to share. While we're excited that our hospitable team and high standards of cleanliness were the highlights of your stay, we are distressed that the same cannot be said about our accommodations. Guest feedback is our foremost catalyst for beneficial and effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to welcome you back to change your perceptions.General Manager

6/10 一般

Tiffany

满意:员工和服务,清洁度
不满意:住宿条件和设施
2023 年 11 月入住 3 晚

10/10 超赞

Kayla

满意:清洁度、员工和服务、住宿条件和设施
Well lit and clean
2023 年 11 月入住 1 晚
General Manager 于 2023 年 11 月 14 日 的回复
Dear Kayla,We're so happy to know that our clean accommodations were perfect for your needs! Thank you so much for the high rating, and we hope to see you again at some point in the future. General Manager

2/10 糟糕

真实旅客

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Would not ever stay again
Toilet ran all night, ac only came on for 6 second increments and smelled like vinegar. Bed and pillows were like sleeping on cardboard.
2023 年 11 月入住 2 晚
General Manager 于 2023 年 11 月 14 日 的回复
All comments are helpful, and we value your input. We are sorry to hear about your concerns with the toilet, A/C, and bed and pillows. This is certainly not the level of experience that we strive for. Thank you, and we would be grateful for another opportunity to show you a more enjoyable stay. General Manager

8/10 还可以

Glenn

2023 年 11 月入住 1 晚

8/10 还可以

Gregory

与家人出行
满意:员工和服务,清洁度
不满意:客房舒适度
One and done !!
Hotel was located close to family, and convienient to places to eat, etc. Room was very clean, staff was very friendly and helpful. Breakfast was standard continental (waffles, fruit, coffee, etc) and there was plenty of it. The only issue I had was the mattress, it was a poor quality and offered little support. I normally can sleep on concrete or a cloud, but the one in our room was just bad. I would stay here again, because of all the other benefits.
2023 年 10 月入住 1 晚
General Manager 于 2023 年 11 月 10 日 的回复
Dear Gregory,Thank you for choosing Country Inn & Suites by Radisson, Rome, GA. We're delighted our location, cleanliness, and staff's hospitality met your expectations, along with the abundance of our breakfast offerings. Your comfort is important to us, and we will look into the mattress concern you highlighted. It's wonderful to know you would choose us again, and we eagerly anticipate providing an even more comfortable stay.General Manager

8/10 还可以

Debra

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

6/10 一般

Larry

满意:员工和服务
不满意:客房舒适度
Too much smoke for us!
The girl at the front desk was really nice! We smelled smoke most of the evening and she tried to find out where it was coming from but couldn't! The rug going into the bathroom was wore there and the nails stuck through! Not sure I would stay there again!
2023 年 10 月入住 1 晚
General Manager 于 2023 年 11 月 7 日 的回复
Dear Larry,Thank you for notifying us of your experience. We apologize that our team could not find the cause of the odor. We will work to ensure this is addressed right away and that our guests are adhering to our policies. However, we appreciate you highlighting the level of service our team provided. This will be passed along to the front desk team. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.General Manager

10/10 超赞

Robert

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay after a day of driving.
2023 年 11 月入住 1 晚
General Manager 于 2023 年 11 月 7 日 的回复
Dear Robert,Thank you for staying with us at Country Inn & Suites by Radisson, Rome, GA. It is wonderful to hear that you found our location convenient for your needs and we trust you had a good night's sleep in our comfortable accommodations. Our team looks forward to seeing you again when you are next in the area. General Manager

8/10 还可以

LaToya

满意:清洁度、员工和服务、住宿条件和设施
Decent for the price
2023 年 11 月入住 2 晚
General Manager 于 2023 年 11 月 7 日 的回复
Dear LaToya,Thank you for your feedback. Our team is dedicated to providing a quality experience that aligns with our guests' expectations, and we're pleased to know we were successful. We hope to welcome you back soon to Country Inn & Suites by Radisson, Rome, GA.General Manager

8/10 还可以

Jenny

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

8/10 还可以

JAN,PUEBLO

与家人及幼儿出行
满意:员工和服务
Good hotel for the price.
2023 年 11 月入住 2 晚
General Manager 于 2023 年 11 月 6 日 的回复
Dear Jan,Thank you for staying at Country Inn & Suites by Radisson, Rome, GA. We're pleased to hear that you found our hotel a good value, and we look forward to your next visit.General Manager