2/10 糟糕
Elisa
2024 年 3 月 23 日
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The first room I was in was a double. The bed was badly made (sheets not tucked in) and the blind was broken and window ledge dusty. After a work call at the table, I sat on the end of the bed and the mattress went all the way down to the floor.
No phone, so went back to reception and the manager came down (lovely man). He lifted the mattress and there were no slats on the bottom end - what there was were all pushed to the head of the bed and one or two were broken.
I asked to be moved to another room. The other double I was advised had a broken radiator. So I was moved to a ‘delux’. The bed wasn’t broken (yay). There were black spots on the bathroom and hallway walls (mould?). The curtains did not block out the constant light from the courtyard at all. The tv powered up, but would not connect any channels. Cheap poorly put together flat pack furniture.
As a solo traveller though, my main concern was the lack of security. There was a door on the downstairs level, that led into a tiered courtyard down a lane way to a gate on the Main Street. Neither locked. There was no separation of the hotel rooms from an entrance. The land way on ground level - was litter strewn, I saw a couple of condoms and a used needle. There was no privacy lock on the door. I ended up using a door wedge and a chair against the door. It just felt dodgy.
Food - lovely burger. Staff perfectly polite. But this is in no way (a) worth the money, or (b) a boutique hotel.
Elisa
2024 年 3 月入住 1 晚