NOTHING at the hotel was as advertised. We booked a king standard. We were given a handicap-accessible room. The clerk told me that I had booked this. I did not. The hallways smell, the carpet and paint looks awful. The tv and phone in our room did not work. The night clerk offered another room, which was a double queen. I took a look at the room. It was in worse condition than our current room and it smelled AWFUL. There is NO pool. There is NO restaurant. There are building materials everywhere. There is a hotel branded limo in the parking lot with a police "move it or it gets towed" sticker. Our room was apparently right on top of some sort of mechanical house because ALL NIGHT LONG we heard loud noises, like something starting up and then shutting down...and it happened every 30 seconds. Expedia's support weren't much help. The first agent offered me Key Points for my inconvenience but no, we couldn't leave earlier than planned because the hotel's policy was no refund for early check out. Without warning, that agent was gone and someone else was in the chat. THIS person told me that I would have to dispute the charge with my bank, but he "didn't think" I would be charged for the second night. When I told him I had screenshots of the entire conversation, he claimed to have called the hotel and worked things out for me. I cannot tell you how disappointed I am in both this hotel and expedia's so-called Customer Service.