4/10 很差
Sharon
与配偶出行
2023 年 10 月 21 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
The location of this hotel was beautiful, and the buffet breakfast was excellent, but the room was tiny, bathroom was so cramped that we could not sit on the toilet without banging our knees on the shelf under the sink. But our primary disappointment came from our treatment by the first receptionist of the hotel. We were baffled and dismayed by her inexplicable hostility from the moment we arrived. While we are grateful that she did help us get another room when my 82-year old husband could not carry the suitcases all the way up the narrow stairs to the top floor, she seemed to resent us being there. One of the other ladies was very kind, warm and welcoming and she was the best part of our stay in St. Malo. But this other woman’s hostility towards us completely ruined our entire experience in St. Malo. We could never recommend this hotel.
Sharon
2023 年 10 月入住 4 晚