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关于塞拉莱皇冠假日度假村 - IHG 旗下酒店的点评

5 out of 5
塞拉莱皇冠假日度假村 - IHG 旗下酒店

点评

8.4

很好

10 分 - 超赞。79 条好评，共有 167 条点评" "
8 分 - 还可以。50 条好评，共有 167 条点评" "
6 分 - 一般。24 条好评，共有 167 条点评" "
4 分 - 很差。12 条好评，共有 167 条点评" "
2 分 - 糟糕。2 条好评，共有 167 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

8.0/10

住宿条件和设施

8.2/10

环保

点评

10/10 超赞

Sammy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very friendly people, great beaches and lovely gym.
2024 年 4 月入住 13 晚
Maher Bahsoun General Manager 于 2024 年 4 月 23 日 的回复
Dear Sammy,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

10/10 超赞

Paolo

满意：清洁度、服务设施、住宿条件和设施
Eccezionale...e un ristorante molto professionale con cibi di ottima qualità
2024 年 2 月入住 7 晚
Maher Bahsoun 于 2024 年 3 月 2 日 的回复
Dear Paolo,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regardsMaher BahsounGeneral Manager

10/10 超赞

Axel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff, beautiful Beach House, excellent food and lovely beach
2024 年 2 月入住 6 晚
Maher Bahsoun General Manager 于 2024 年 2 月 21 日 的回复
Dear Axel,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards

10/10 超赞

ILDAR

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 5 晚
Maher Bahsoun General Manager 于 2024 年 2 月 14 日 的回复
Dear ILDAR,Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Salalah.With Best Regards,

10/10 超赞

Maha

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and nice and the food was very yummy. Special thanks to Kholoud the travel agent her agency is Halla Salalah
2024 年 1 月入住 5 晚
Maher Bahsoun General Manager 于 2024 年 2 月 5 日 的回复
Dear Maha,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.

10/10 超赞

henry

2023 年 9 月入住 2 晚
Maher Bahsoun 于 2023 年 12 月 13 日 的回复
Dear Mr. Henry,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay. We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,Maher BahsounGeneral Manager

10/10 超赞

Dr Mohamad

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location on a beautiful beach. Driving to the hotel, one has to go through not very nice areas!
2023 年 12 月入住 1 晚
Maher Bahsoun General Manager 于 2023 年 12 月 5 日 的回复
Dear Dr Mohamad,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards

10/10 超赞

Morad

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the best beach resorts that I ever stayed at. Clean, well maintained and has awesome amenities and dining options.
2023 年 11 月入住 2 晚
Maher Bahsoun General Manager 于 2023 年 11 月 28 日 的回复
Dear Morad,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

10/10 超赞

Seongmin

2023 年 10 月入住 1 晚
Maher Bahsoun General Manager 于 2023 年 10 月 28 日 的回复
Dear Seongmin,Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Salalah.With best regards,

8/10 还可以

Bruce

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The beach location was great. Property is old and a little tired. Great, friendly staff
2023 年 10 月入住 1 晚
Maher Bahsoun General Manager 于 2023 年 10 月 15 日 的回复
Dear Bruce,Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Salalah.With best regards,

10/10 超赞

Fotouh

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 7 晚
Maher Bahsoun General Manager 于 2023 年 10 月 9 日 的回复
Dear Fotouh, Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

6/10 一般

Kevin

与家人出行
2023 年 9 月入住 3 晚
Maher Bahsoun General Manager 于 2023 年 10 月 6 日 的回复
Dear Kevin,We apologize that your recent visit did not meet your expectations. We would like to know exactly what went wrong in order to improve our overall services to better serve you next time. We do hope to have the chance of welcoming you back in the future to demonstrate the seamless service which we promise to all our guests. Sincerely,

8/10 还可以

ADEL

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
فندق هادي واطلاله رائعه على المحيط
موقع جميل وهادي واطلاله علي المحيط رائعة
2023 年 9 月入住 3 晚
Maher Bahsoun General Manager 于 2023 年 10 月 4 日 的回复
Dear Adel,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

8/10 还可以

Asaad

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good place and experience
2023 年 9 月入住 4 晚
Maher Bahsoun General Manager 于 2023 年 9 月 10 日 的回复
Dear Asaad,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

8/10 还可以

Lakshmi

满意：员工和服务，清洁度
不满意：住宿条件和设施
Excellent service. Breakfast too was amazing
2023 年 8 月入住 3 晚
Maher Bahsoun General Manager 于 2023 年 8 月 26 日 的回复
Dear Lakshmi,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

6/10 一般

Yasser

商务旅客
Good hotel
Good hotel and friendly people. Laundry pressing should be available 24hrs
2023 年 7 月入住 2 晚
Maher Bahsoun General Manager 于 2023 年 8 月 5 日 的回复
Dear Yasser,Thank you for bringing this to our attention. We appreciate your candid feedback and we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with the relevant department head in order to make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.Sincerely,

10/10 超赞

Elizabeth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Great staff and service. Very clean and organized and loved the amenities
2023 年 7 月入住 4 晚
Maher Bahsoun, General Manager 于 2023 年 7 月 18 日 的回复
Dear Elizabeth,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

8/10 还可以

真实旅客

与家人出行
满意：员工和服务，清洁度
Quaint hotel on beautiful grounds
Check-in was not great. Seems their system's integration with Hotels.com is faulty, and so they did not see we had booked 2 King rooms with beach access (i.e. ground floor facing the ocean). In the end, we had to settle moving to a 1 king room and 1 twin room, since 2 Kings with beach access weren't available. Beyond that though, our stay was pleasant. The hotel and rooms are quite dated (90s look) but the grounds and facilities are fantastic - 3 different pools, golf driving range, a dive center, children's playground, table tennis, two restaurants, a pub, and not to mention a deserted white sand beach on the Indian Ocean lined with an unlimited number of lounge chairs and barasti umbrellas. Staff were super friendly and helpful. Outside the hotel, it is surrounded by coconut, papaya and banana farms that creates a canopy and landscape that looks like Sri Lanka.
2023 年 6 月入住 4 晚
Maher Bahsoun General Manager 于 2023 年 6 月 13 日 的回复
Dear Guest,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future. With best regards,

10/10 超赞

Mohamed

满意：清洁度、员工和服务、住宿条件和设施
With best regards, Maher Bahsoun General Manage 于 2023 年 5 月 7 日 的回复
Dear Mohamed,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.

8/10 还可以

Frédéric

2023 年 2 月入住 2 晚
Maher Bahsoun General Manager 于 2023 年 3 月 5 日 的回复
Dear Frédéric ,Thank you very much for sharing your lovely feedback on Hotels.com and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

6/10 一般

giuseppe

满意：员工和服务
不满意：住宿条件和设施
Da migliorare.
Resort vecchiotto ben manutento con alcune cose che devono essere migliorate: con la mezza pensione si puo' andare solamente all ocean blue con servizio a buffet che e' troppo rivolto ad un pubblico mediorientale senza tenere conto dei gusti europei... troppe spezie e troppo piccante e poca scelta.L altro ristorante e' a pagamento.All esterno dell hotel non ci sono strutture quindi si e' obbligati a pranzare in hotel ( non si puo usufruire della mezza pensione quando si vuole,... solo cena) ed il pranzo costa 17 rial (42€circa) ... uno sproposito. Una birretta costa tra i 5 ed i 6 rial ( tra i 12 ed i 14 euro). Il bar della piscina ha qualche piccola scelta sempre con costi onerosi. In spiaggia non ce' un servizio bar , ne e' possibile pranzare vicino agli ombrelloni. Non ce' un servizio di gestione della spiaggia... tutti mettono un asciugamano x riservare il posto e poi se ne vanno e magari tornano dopo 2 ore ... dovrebbe essere gestito dall hotel per non creare le solite discussioni.Pulizie della stanza migliorabili. Con quello che si spende dovrebbero dare piu' servizi . rapporto qualita' prezzo alquanto scarso. Eccellente x gentilezza e disponibilita' lo staff, molto bravi. Abbiamo avuto l'opportunita' di festeggiare il capodanno nella struttura, in quel caso buffet davvero ottimo e vario e festa ben riuscita e ben organizzata. Voglio sottolineare che quando vogliono fanno le cose molte bene. Ottimo il servizio da/per l'aeroporto gratuito e ottima l'acqua gratis ai pasti
2022 年 12 月入住 7 晚
Maher Bahsoun, General Manager 于 2023 年 1 月 6 日 的回复
Dear Da migliorare,Thank you for bringing this to our attention. We appreciate your candid feedback and we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with the relevant department head in order to make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.Sincerely,

10/10 超赞

Izabela

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cannot wait to go back!!!
I had an Amazing stay at Crownie plaza Salalah!!! Partially because of the gorgeous weather but mostly because of the staff at that hotel. It was my second visit( and I strongly believe there will be many more:) and, when I though it could not get any better, it actually did!! I got the Royal treatment with a beautiful room, comfy bed and even more comfortable pillows, tons of hugs, smiles, kind words from the hotel Team, delicious fruit and pastry platers, and fountains of water and Earl Grey tea ( right, Muhasin:)Everyone went above and beyond to accommodate my every single need. Special thanks to my fav staff members - Mae and Darshana from reception desk, very knowledgeable, accommodating, professional, kind and helpful; I also would like to mention Muhasin, with his happy and funny personality, who made sure I stayed hydrated :)) during my stay there, and the amazing chef who made sure the food was absolutely delicious every single day. Additionally, I’d like to thank all the restaurant as well as housekeeping staff, Elvira, Shasinle, Sabir, Rana in particular ( I am sorry i cannot recall all the names) who work extremely hard to please everyone. I’m not sure if there’s another place with such impecable service like here in Crowne Plaza Salalah!❣️They all deserve five stars and a significant raise:)) It is truly my home away from home! And I cannot wait to visit Crowne Plaza Salalah next year. Thank you so very much, guys! You really made my stay very special ❤️
2022 年 12 月入住 5 晚
Maher Bahsoun General Manage 于 2023 年 1 月 6 日 的回复
Dear Izabela,Thank you very much for sharing your lovely feedback on Hotels.com and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel with excellente services and value
The hotel offers free airport transfer which is very rare these days. I arrived early in the morning and they allowed me to check in. Room and facility conditions are very good. Highly recommend.
2022 年 11 月入住 3 晚
Maher Bahsoun General Manager 于 2022 年 12 月 4 日 的回复
Dear Guest,Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Salalah.With best regards,

10/10 超赞

rayana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property and the staff were amazing and very helpful
2022 年 11 月入住 5 晚
Fawzy Elgendy 于 2022 年 11 月 13 日 的回复
Dear Rayan,Dear Yasir,Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for giving us a 5-star rating and appreciating our staff. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. We are looking forward with pleasure to be of service to you again for your next visit to Salalah.Best regards,

10/10 超赞

Souren

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff is super
2022 年 10 月入住 4 晚
Fawzy Elgendy 于 2022 年 10 月 21 日 的回复
Dear Souren, Thank you for Staying with us at Crowne Plaza Resort Salalah and for giving us a 5-star rating. Best regards,

10/10 超赞

Claudia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Gruppenreisen mit all inclusive verhalten sich teilweise sehr unverschämt in und an der poolanlage.war etwas störend mit kindern am pool zu baden mit den betrunkenen.
2022 年 10 月入住 4 晚
Fawzy Elgendy 于 2022 年 10 月 15 日 的回复
Dear Claudia,Thank you for choosing Crowne Plaza Resort Salalah during your recent visit and for giving us a 5-star rating. Please accept our sincerest apologies for the shortfalls you experienced during your recent stay with us. We understand the discomfort this has caused you. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our hotel. To better assist you on your next stay, please do not hesitate to approach the manager on duty. Yours sincerely,

6/10 一般

真实旅客

与家人出行
满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Old hotel probably a nice spot 20 years back, but too old now with people drunk on the terrasse watching as animal my wife. I will never go back there
2022 年 9 月入住 2 晚
Fawzy Elgendy 于 2022 年 10 月 15 日 的回复
Dear Guest,Thank you for taking the time to post a review of our property. Please accept our sincerest apologies for the shortfalls you experienced during your recent stay with us. We understand the discomfort this has caused you. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our hotel. To better assist you on your next stay, please do not hesitate to approach the manager on duty. Yours sincerely,

2/10 糟糕

HAMAD

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the worst hotel I have ever been. Very bad service, very dirty room, very dirty pillows and sheets, very dirty towels, very bad service .. this hotel was just a wasting of money and time .. There was a lady in the front disk, she was very bad .. I told her that I fond a dirty towel in my bathroom and I show her the picture of the dirty pillow .. but she never apologized for any of these issues.. Also, they gave me different room than what I booked for .. When I want to check out, I call them and asked for a trolley, but they did not send it .. There is no parking when you come to the hotel at night… Very bad food and very bad service and very bad staff .. there were only two nice guy at the front desk (one guy from Oman and one from Egypt) I will never come back to this hotel and I will never recommend it for anyone .. I was not happy with the very bad service and very bad staff .. The hotel is very expensive, but it did not worth it at all ..
2022 年 7 月入住 3 晚
Fawzy Elgendy 于 2022 年 7 月 14 日 的回复
Dear Mr. Hamad, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SALALAH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4/10 很差

HAMAD

不满意：员工和服务，清洁度
2022 年 7 月入住 3 晚

10/10 超赞

Kamal

2022 年 5 月入住 6 晚

10/10 超赞

Jose Antonio

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolut unglaublich erfahrung, Paradise pur, Bei einem ruhigen Strand mit feinem Sand und leise rauschenden, Definitv nette und hilfsbereit Mitarbeiter, das Essen war wirklich hoch Niveau, die ruhige Lage ist fantastisch, Mein Urlaub war großartig.
2022 年 5 月入住 5 晚
Fawzy El Gendy 于 2022 年 5 月 14 日 的回复
Dear Jose Antonio, Thank you for choosing Crowne Plaza Resort Salalah during your recent visit and for giving us a 5-star rating. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. We are looking forward with pleasure to be of service to you again for your next visit to Salalah.

10/10 超赞

Josel

2022 年 5 月入住 1 晚

10/10 超赞

Justin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel and five star staff
The first thing to note is the staff was impeccable, from morning breakfast buffets to house keeping to evening sheesha/hookas by the beach- we were continually impressed throughout our 4 day stay. The location is perfect for a balance of beach, pool, and getting around. The hotel is well maintained and once again, the staff really has our resp!
2022 年 4 月入住 4 晚
Fawzy Elgendy 于 2022 年 5 月 7 日 的回复
Dear Justen, Thank you very much for your wonderful remarks and detailed review. We are glad that you are delighted with your stay with us and you appreciated our overall hotel facilities and services. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. This is why a wonderful review like yours is our own success story. We are looking forward with pleasure to be of service to you again on your next visit to Salalah.

6/10 一般

Seungsoo

与家人出行
满意：客房舒适度，住宿条件和设施
2022 年 4 月入住 2 晚
Fawzy Elgendy 于 2022 年 5 月 3 日 的回复
Dear,Seungsoo We apologize that your recent visit did not meet your expectations. We would like to know exactly what went wrong in order to improve on our overall services to better serve you next time. We do hope to have the chance of welcoming you back in the future to demonstrate seamless service which we promises to all our guests. Sincerely,

6/10 一般

svend erik

满意：员工和服务，清洁度
The Beach is very Nice and staff is very friendly Food a Beverges is very pricy Some places needs a fresh up
2022 年 3 月入住 1 晚
Fawzy Elgendy 于 2022 年 4 月 2 日 的回复
Dear svend erik, Thank you for taking the time to post a review of our property. Please accept our sincerest apologies for the shortfalls you experienced during your recent stay with us. We understand the discomfort this has caused you. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our hotel.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 3 月入住 5 晚
Fawzy Elgendy 于 2022 年 3 月 30 日 的回复
Dear Guest, Thank you for arting us on Expedia, Waiting to welcome you back to Crowne Plaza Resort.

10/10 超赞

Jonathan

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 1 晚
Fawzy Elgendy 于 2022 年 1 月 20 日 的回复
Dear Jonathan, Thank you very much for your feedbackand for choosing Crowne Plaza Resort Salalah for your recent stay. We are delighted to hear that you enjoyed your stay with us.

6/10 一般

husam

2021 年 12 月入住 4 晚
Fawzy Elgendy 于 2021 年 12 月 24 日 的回复
Dear Husam, We apologize that your recent visit did not meet your expectations. We would like to know exactly what went wrong in order to improve on our overall services to better serve you next time. We do hope to have the chance of welcoming you back in the future to demonstrate seamless service which we promises to all our guests.

10/10 超赞

ANDREA

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very clean and well laid out property. Staff go over and above to provide service and meet any requests. Great breakfast buffet with something for all tastes and cultures.
2021 年 12 月入住 3 晚
Mohamed Raafat 于 2021 年 12 月 21 日 的回复
Dear Guest, Thank you for your time writing this review and choosing Crowne Plaza Resort Salalah for your recent stay. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. This is why a wonderful review like yours is our own success story. We thank you for your continued patronage and we look forward to welcoming you again for a pleasant stay with us. Best regards, Mohamed Raafat Front Desk Manager

4/10 很差

Jasna

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Wunderschöne Außenanlagen, Zimmer leider renovierungsbedürtig
2021 年 11 月入住 2 晚
Mohamed Raafat 于 2021 年 11 月 15 日 的回复
Dear Guest, We are very sorry to hear that you have not enjoyed your stay in our hotel, we would like to apologize for inconveniences. Your feedback holds great value for us, please be certain that all your constructive points are taken under consideration. As a matter of fact, we are now in the planning process of renovating our hotel.

10/10 超赞

ABDULNASSOR

满意：清洁度、住宿条件和设施、客房舒适度
فندق الاول للاستجمام
مكان رائع والاحواض والحديقة
2021 年 8 月入住 1 晚
Fawzy Elgendy 于 2021 年 8 月 18 日 的回复
Dear ABDULNASSOR Thank you for your time writing this review and choosing Crowne Plaza Resort Salalah for your recent stay. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. This is why a wonderful review like yours is our own success story. We thank you for your continued patronage and we look forward to welcoming you again for a pleasant stay with us. Best regards,

10/10 超赞

DONG YOUL

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
Very warm welcoming and kind service. Swimming pool and beach are outstanding. Beach restaurant is beautiful and so delicious.
2021 年 7 月入住 2 晚
Fawzy Elgendy 于 2021 年 7 月 17 日 的回复
Dear DONG YOUL, Thank you for choosing Crowne Plaza Resort Salalah during your recent visit and for giving us a 10 -star rating. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. We are looking forward with pleasure to be of service to you again for your next visit to Salalah. Best regards,

6/10 一般

真实旅客

团体旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
2021 年 6 月入住 3 晚
Fawzy Elgendy 于 2021 年 7 月 9 日 的回复
Dear Guest, We apologize that your recent visit did not meet your expectations. We would like to know exactly what went wrong in order to improve on our overall services to better serve you next time. We do hope to have the chance of welcoming you back in the future to demonstrate seamless service which we promises to all our guests. Sincerely,

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 3 月入住 1 晚
Fawzy Elgendy 于 2021 年 3 月 15 日 的回复
Thank you for your review, we really appreciate your feedback

10/10 超赞

YOUNMYOUNG

团体旅客
满意：员工和服务，清洁度
good hotel
Everything was good except the bed condition.
2020 年 10 月入住 1 晚
Fawzy Elgendy 于 2020 年 11 月 6 日 的回复
Thank you for staying with us, we value and appreciate your constructive feedback

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
2020 年 10 月入住 3 晚
Manuel Levonian 于 2020 年 10 月 13 日 的回复
Dear Guest, Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for your taking time to rate our property in Expedia. Best regards, Manuel Levonian General Manager

8/10 还可以

Andrea

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Weisser Strand, warmes Wasser, guter Preis
Wir haben den Aufenthalt genossen. Wegen dem Coronavirus hatte es fast wenig Touristen - schade für das Hotel, gut für uns. In den Restaurants hätte ich mir etwas mehr Seafood gewünscht, für ein Resort am Meer. Am besten mit einem Mietauto. Zu Fuss in die Stadt ist zu weit.
2020 年 2 月入住 4 晚
Mohamed Raafat 于 2020 年 3 月 9 日 的回复
Thank you for your review, we really appreciate your comments.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sulla spiaggia, grande parco verde in ottima posizione. Lo consiglio.
2020 年 1 月入住 9 晚
Raafat 于 2020 年 2 月 10 日 的回复
Thank you for your review.

10/10 超赞

Pamela

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great beachside stay
This was our second stay at Crowne Plaza Salalah & once again we had a really relaxing stay with great food and excellent service. The hotel is well positioned for trips to the Frankincense museum & archaeological site & a short taxi ride into Salalah. Our sea facing room was also facing one of the swimming pools & we were a little concerned upon arrival that it could be noisy- this proved to not be the case. Our room which was kept spotlessly clean, was large & well appointed with traditional furnishings, a very comfortable bed and quality bedding. The UK sockets were also appreciated for charging mobiles etc. The bathroom was adequate if a little dated. Public areas are lovely with well tended gardens (where we joined beginners yoga most afternoons) and ample sun beds both in the gardens and on the beach - the new beachside restaurant is a great location for inside/outside dining. We enjoyed every meal! from check in to check out we were made to feel like honoured guests and cannot praise the staff highly enough. A very special thank you to Hadi Fahed , for always taking the time to welcome us no matter how busy & for sharing recipe tips and introducing us to Anis tea. We left feeling like we were leaving new friends but knowing we will return
2020 年 1 月入住 7 晚
Raafat 于 2020 年 2 月 10 日 的回复
Thank you for your review.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2020 年 1 月入住 4 晚
Mohamed Raafat 于 2020 年 1 月 27 日 的回复
Thanks for staying with us. We appreciate your feedback!