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关于盐湖城机场温德姆米克罗酒店的点评

2 out of 5
盐湖城机场温德姆米克罗酒店
61 Tommy Thompson Rd, Salt Lake City, UT

点评

7.6

还可以

10 分 - 超赞。719 条好评,共有 1939 条点评" "
8 分 - 还可以。542 条好评,共有 1939 条点评" "
6 分 - 一般。318 条好评,共有 1939 条点评" "
4 分 - 很差。207 条好评,共有 1939 条点评" "
2 分 - 糟糕。153 条好评,共有 1939 条点评" "

8.0/10

清洁度

8.2/10

员工和服务

7.0/10

服务设施

7.4/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

Hongliang

满意:清洁度、员工和服务、住宿条件和设施
服务人员素质较高!
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 26 日 的回复
Hello Hongliang,We are delighted to hear that you found our staff to be of high quality! Our team takes great pride in providing exceptional service to all our guests. Should you have any further feedback or need assistance, please do not hesitate to contact us.

10/10 超赞

haiyin

满意:清洁度、员工和服务、住宿条件和设施
Very good
2023 年 9 月入住 1 晚
GM 于 2023 年 9 月 8 日 的回复
Dear Haiyin:Thanks for your positive feedback, it is always nice to know that you had a good stay.We appreciate very much your business, it would be a pleasure to serve again, please come back soon!Microtel Inn Management

4/10 很差

Menglong

不满意:清洁度
Will not come again!
2022 年 7 月入住 1 晚
Manager 于 2022 年 9 月 21 日 的回复
Hello Menglong, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

6/10 一般

真实旅客

商务旅客
满意:员工和服务,清洁度
2022 年 8 月入住 1 晚
Guest Relation Management 于 2022 年 8 月 12 日 的回复
Hi Guest, Thank you for taking the time to rate your stay. We would love to hear more about your experience so that we can use your valuable feedback to make the next time even better. If you have more comments or suggestions, please feel free to contact us directly.

10/10 超赞

ZHE

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 1 晚
Guest Relations Management 于 2022 年 5 月 25 日 的回复
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. I am delighted to learn that we met your expectations with our clean accommodations, hospitality, and the cleanliness of our hotel. It means so much to us seeing your positive ratings. We hope to impress you again during your next visit to the area and we thank you for sharing your experience.

10/10 超赞

ZHE

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 1 晚
Manager 于 2022 年 5 月 21 日 的回复
Hello ZHE, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

8/10 还可以

Chaodi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 1 晚
Manager 于 2022 年 2 月 25 日 的回复
On behalf of our entire staff thank you for staying with us and for rating your stay.,

2/10 糟糕

真实旅客

与家人及幼儿出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No good at so bed
2021 年 7 月入住 1 晚
Manager 于 2021 年 7 月 21 日 的回复
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

8/10 还可以

Nolan

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Q
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 23 日 的回复
Hello Nolan, We appreciate your feedback and regret to hear about your experience. We value all guest comments as they help us improve our services for future visitors. If you would like to provide more details, please feel free to contact our management team directly. Your satisfaction is important to us, and we hope to welcome you back in the future.

10/10 超赞

Tamara

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didn't like how few food places were nearby, and the shuttle being too structured, so I was worried about being stranded. But it was a safe clean place to sleep.
2024 年 5 月入住 2 晚
Manager 于 2024 年 5 月 22 日 的回复
Hello Tamara,We appreciate your feedback regarding the nearby dining options and shuttle service. We're glad you found our hotel to be a safe and clean place for your stay. Guest satisfaction is important to us, and we will take your comments into consideration for future improvements.

8/10 还可以

Lisa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The staff was nice and the rooms were clean and quiet.
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 22 日 的回复
Hello Lisa,Thank you for taking the time to share your positive experience with us. We're glad to hear that you enjoyed our friendly staff and peaceful accommodations during your stay. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable visit.

6/10 一般

Tyler

满意:清洁度、员工和服务、住宿条件和设施
Boring, but the staff was very helpful
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 21 日 的回复
Hello Tyler, We appreciate your feedback on our helpful staff and will share that with our team for recognition. Please feel free to reach out to our management if there are ways we can enhance your future stay with us.

8/10 还可以

Jaden

Older hotel and could use some updating- mirrors on the whole back side of the room above the beds is odd. Staff were incredible, very friendly and great customer service. Yummy breakfast and airport shuttle included in your stay.
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 21 日 的回复
Hello Jaden, We appreciate your feedback on your recent stay with us. It's great to hear you enjoyed our friendly staff, excellent customer service, and delicious breakfast offerings. The airport shuttle service is just one of the many conveniences we offer to our guests. Our team is always here to ensure your stay is comfortable and enjoyable.

6/10 一般

Tony,Rancho Cucamonga

2024 年 5 月入住 2 晚
costumerservice 于 2024 年 5 月 19 日 的回复
hello sir , how can we help you

10/10 超赞

Ryan

2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 21 日 的回复
Hello Ryan,We are thrilled to hear that you had an excellent experience during your stay with us! We hope to welcome you back soon for another enjoyable visit.

10/10 超赞

Adelle

满意:清洁度、员工和服务、住宿条件和设施
Very nice place. Staff courteous. But staff constantly talking in Spanish at the front desk. Makes one wonder if negative comments are being made about you. Not appreciated. Hot breakfast had only some milk as a protein source. Sausage is counted as a fat, not a protein. Eggs, scrambled or hard boiled, would have been welcomed. The breakfast was not healthy for a diabetic.
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 13 日 的回复
Hello Adelle,We appreciate your compliments on our courteous staff. Rest assured, all guests are respected regardless of language spoken. Your feedback on the breakfast options is noted for consideration in future improvements. Healthy options are important to us, and we will keep your dietary needs in mind for enhancements.

10/10 超赞

Joel

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very nice and clean. We stayed one night, so we didn't have time to wonder around the area.
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 13 日 的回复
Hello Joel,We're delighted to hear you found the room to your liking and enjoyed a comfortable stay. If your travels bring you back to the area, we hope you'll have the opportunity to explore more of our surroundings.

8/10 还可以

James

Property needs a renovation
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 13 日 的回复
Hello James,We value your feedback and will share your comments with our team for consideration moving forward. Thank you for taking the time to share your thoughts with us.

10/10 超赞

Lorie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very helpful
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 11 日 的回复
Hello Lorie,We are pleased to hear that you found our team helpful during your stay. Our staff strives to provide excellent service to all our guests to ensure a comfortable visit. Thank you for sharing your feedback with us.

10/10 超赞

Sharlene,Linden

不满意:清洁度
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 13 日 的回复
Hello Sharlene,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 超赞

Laura

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Yeah, very friendly staff in place was very clean!
2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 11 日 的回复
Hello Laura,We are delighted to hear that you enjoyed the friendliness of our staff and cleanliness of the hotel during your stay. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another wonderful experience!

10/10 超赞

Patti,Spring Creek

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quick easy check in & out. Nice facility and so close to airport.
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 10 日 的回复
Hello Patti,We're delighted you enjoyed our efficient check-in/check-out process and convenient location near the airport. We appreciate your kind comments about our facility. Should you have any future questions or concerns, please don't hesitate to reach out to our management team directly for further assistance.

10/10 超赞

Suzi

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Manager 于 2024 年 5 月 10 日 的回复
Hello Suzi,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience at our hotel. Should you have any feedback to share, please do not hesitate to reach out to us so we can ensure your next stay is just as wonderful.

8/10 还可以

Benedicte

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 11 日 的回复
Hello Benedicte,We're thrilled you appreciated our team's efforts during your stay. Your kind words motivate us to continue providing excellent service to all our guests.

8/10 还可以

Lee

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient as close to airport. Walking distance to nearby restaurant called Roberts. Good food and service.
2024 年 5 月入住 2 晚
Manager 于 2024 年 5 月 7 日 的回复
Hello Lee,We are pleased to hear that you found our proximity to the airport convenient and enjoyed dining at Roberts. Your positive feedback on the food and service is appreciated. Thank you for sharing your experience with us!

2/10 糟糕

Pamela,Rye

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 7 日 的回复
Hello Pamela, We're sorry to hear that your experience didn't meet expectations. Feel free to reach out to us directly with any feedback you'd like to share. We value the opportunity to improve our services for future guests.

2/10 糟糕

Raymond

满意:员工和服务
不满意:住宿条件和设施
The toilet overflowed all over into the living area, there wasn’t another room available. It was gross. Had to walk threw a soaked carpet. No available rooms fto move us. Then the mourning shower was a nightmare. Shower head was spraying all over the ceiling onto the floor. Not a dry spot in bathroom. Manager told me to message Expedia Request a refund and she’d approve it. Thanks
Manager 于 2024 年 5 月 4 日 的回复
Hello Raymond,We are sorry to hear about the inconvenience you experienced during your stay. We encourage guests to reach out to their booking platform for further assistance. Your feedback is valuable to us as it helps us improve our services for our future guests. Thank you for bringing this to our attention.

4/10 很差

Carlos

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 23 日 的回复
Hello Carlos,We appreciate you choosing our hotel for your stay. If there were any specific concerns you encountered during your visit, please feel free to contact us directly so we can address them accordingly. We hope to have the opportunity to welcome you back in the future.

10/10 超赞

Bruce

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay near the airport.
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Bruce,We are thrilled to hear that you enjoyed your stay with us and found our location convenient for your travels. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.

6/10 一般

Deborah

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Deborah,We appreciate you choosing to stay with us. Should you have any concerns, please don't hesitate to contact us directly so we can address them for you. We hope to welcome you back for an improved experience.

8/10 还可以

Steven

与配偶出行
满意:住宿条件和设施,清洁度
A nice and spacious room. Older facility but well kept. The front desk lady was not at all helpful when we asked for nearest gas station, but we found one ourselves after getting out. There was a bad ‘wet and sour’ smell in the room but we discovered a wet place on the carpet in front of the bathroom which was probably the problem. After soaking it up with a towel, and running a diffuser, it was fine.
2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Steven, We appreciate your feedback regarding your recent stay with us and are pleased you found the room spacious and well-maintained. While we regret any inconvenience caused by the odor, we're glad you were able to address it effectively. Rest assured, we will address the matter proactively.

8/10 还可以

Fletcher

与家人出行
满意:员工和服务,清洁度
It’s a good spot but very loud compared to other options in the area. Bed was comfortable but the pillows are horrific. It was like sleeping on a bag of potatoes.
2024 年 4 月入住 1 晚

10/10 超赞

Mio

满意:清洁度、员工和服务、住宿条件和设施
N/A
2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Mio,Your five-star rating is greatly appreciated and glad to know that everything is great. Thank you so much, waiting to serve you again!

2/10 糟糕

Dwight

与家人出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The desk agent was rude. He also falsely told us he couldnt find our modified booking then surprisingly. The next morning he had it. We had reservations for the next night and he locked us out with my things still in the room. He said he called expecia and i wpuld get my money refunded. Atthst point i didnt believe anything so I cslled expedia. They had not heRd from him and there was no cancelation on record and no refund in place. Expedia fixed it.
2024 年 4 月入住 2 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Dwight, I regret to learn about your experience with our desk agent and the booking confusion. We take guest feedback seriously and will address this matter internally. I'm glad to hear that Expedia was able to assist you in resolving the issue with your booking. Your feedback helps us improve our services for future guests.

10/10 超赞

Elaine

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 21 日 的回复
Hello Elaine,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 还可以

Victor H Luna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Manager 于 2024 年 5 月 1 日 的回复
Hello Victor H Luna, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 超赞

Robert

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 19 日 的回复
Hello Robert,We appreciate you choosing our hotel for your stay! We hope you had a wonderful experience and look forward to welcoming you back in the future.

10/10 超赞

Michael

与家人及幼儿出行, 与家人出行, 团体旅客
满意:服务设施,员工和服务
Camas incómodas y almohadas también y los pasillos huelen mal
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 30 日 的回复
Hello Michael,Lamentamos escuchar que la comodidad de las camas y almohadas no estuviera a la altura de sus expectativas. Agradecemos sus comentarios sobre el olor en los pasillos, tomaremos nota de ello para futuras mejoras. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro para brindarle una experiencia más satisfactoria.

10/10 超赞

William

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed one night and enjoyed it. The staff were very helpful and friendly. When we looked out our window we were treated to a cool view, birds eating from a birdfeeder hanging in the tree close to our room. Well played Microtel!!! We will book here first next time we're in SLC.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 30 日 的回复
Hello William,We're delighted to hear you enjoyed your stay with us at Microtel! Our team takes pride in providing exceptional service to all our guests. It's wonderful to hear you appreciated the lovely view from your room. We look forward to welcoming you back next time you're in SLC.

10/10 超赞

Bradley

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing's i had an issue with was no cell phone charging at bed side, like the room i stay in previously (march 8th 2024) and i rang the front deck asked for a 6am wake up the that did not come until just before 7am !! Thankfully my daughter called at 6am so yeah thats it i really like Microtel will use this each time i visit Utah .
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 30 日 的回复
Hello Bradley,We appreciate your feedback regarding the cell phone charging and wake-up call at our hotel. Your input is valuable for us to enhance our services for future visits. We're glad you enjoy staying with us and look forward to welcoming you back on your next trip to Utah.

6/10 一般

Gabriela

与家人出行
满意:清洁度、服务设施、住宿条件和设施
My family and I came from a three-day tour of Yellowstone Park, we are three adults, we stayed at the Wyndham hotel in Yellowstone West and we had an excellent experience there. and to return to our home we have to drive almost 18 hours. We decided to spend the night in this place, thinking that we were going to have a good experience like in the other place, and have a place to rest and sleep peacefully. And it was not so. They gave us a room that is on the first floor. near the dining room, the other tenants very scandalous.The room clean, everything in order.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 28 日 的回复
Hello Gabriela,We appreciate your feedback regarding your recent stay at Wyndham Hotel in Yellowstone West. We regret to learn that the noise levels disrupted your peace overnight, our team works hard to ensure all guests enjoy their stay with us. Your comfort is important to us, and we will address this to prevent future occurrences like these.

8/10 还可以

Genaro

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 19 日 的回复
Hello Genaro,We are pleased to hear that you had an enjoyable stay at our hotel! We hope to welcome you back again soon for another fantastic experience.

10/10 超赞

Cheri

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 19 日 的回复
Hello Cheri,We're thrilled to hear you enjoyed your stay! If you have any additional comments or suggestions, please don't hesitate to share them with us directly. We look forward to welcoming you back soon!

8/10 还可以

Lowell

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 19 日 的回复
Hello Lowell,We appreciate you choosing to stay with us and are delighted to hear that you had a positive experience at our hotel. We look forward to welcoming you back again soon!

10/10 超赞

hector

满意:清洁度、员工和服务、住宿条件和设施
always look forward to my staff staying there
2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 10 日 的回复
Hello hector,We are glad to hear that you enjoyed your stay and look forward to welcoming your staff again in the future. Your feedback is valuable to us as we strive to provide excellent service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team for assistance.

8/10 还可以

BALDEV

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 26 日 的回复
Hello BALDEV,We are thrilled to hear you had a pleasant stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.

10/10 超赞

Alicia

满意:清洁度、员工和服务、住宿条件和设施
Nice stay.
2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 26 日 的回复
Hello Alicia,We are glad to hear you enjoyed your stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 超赞

Michael

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 14 日 的回复
Hello Michael,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay!

4/10 很差

Ajit

满意:清洁度
不满意:住宿条件和设施,服务设施
The property itself is clean. But maintenance is poor. My room did not have hot water and since I was checking out early morning, I had to leave without a shower. The room service had not replaced the toiletries and the hand soap was empty. When I complained at the reception about the lack of hot water and and empty soap dispenser, the person just shrugged and smiled. I don't think I'll be staying here again.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 25 日 的回复
Hello Ajit, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We will address the maintenance and service issues mentioned to ensure a more pleasant experience for our future guests. Your comments will be shared with the team for further improvement. We appreciate you bringing this to our attention.

8/10 还可以

Lillian

与配偶出行
满意:住宿条件和设施,服务设施
Staff knowledgeable
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 25 日 的回复
Hello Lillian,We're pleased to hear that you found our staff knowledgeable. Our team strives to provide excellent service to all our guests. Should you have any further feedback or questions, please do not hesitate to reach out to us directly.