Lady at front desk took exception to being asked for our rooms to be assigned next to each other. Took the deepest sigh before answering whether it was possible to assign the rooms next to each other. Afterwards, she was fine but that was not a great first reaction.
Chelsea
2024 年 5 月入住 1 晚
8/10 还可以
Clarance
2024 年 4 月 2 日
满意:员工和服务,清洁度
Clarance
2024 年 3 月入住 1 晚
10/10 超赞
Karl
商务旅客
2024 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Karl
2024 年 2 月入住 1 晚
2/10 糟糕
David
与家人出行
2024 年 1 月 31 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
David
2024 年 1 月入住 6 晚
10/10 超赞
Paula
2024 年 1 月 28 日
Paula
2024 年 1 月入住 1 晚
2/10 糟糕
Kent
商务旅客
2024 年 1 月 28 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
The first floor has extensive water damage.
Everyone needs to know that the freeze last week paired with the fact that their front doors would not close created a frozen pipe situation and flooded the entire first floor. The walls are peeling off. There is no sheet rock in the entryway and our room was slated to be on that first floor . The Front desk person told us that he would refund the room but going through Hotels.com. I’m not sure that happened. We went to another hotel.