It was ok and good but can be more better if some customer services can be improved. Especially during night time if they have their better awake staff for night shift to resolve the needs of customers. I did not found my blanket on first night and for this reason I go to customer service desk to see the receptionist, he was sleeping. I slept without blanket for my first night stay. Also for one day their kitchen sink water was not working and plates etc stuff was washed by the customers/guests in their laundry area which was kind of dirty. Their one staff was really rude and kind of mad when I complained about my concern of not getting blanket for the first night, and he literally ask me in front of other guests that “ Why are you still here, manager should have talk to you and send you out of hostel”. I felt kind of embarrassed and scary for this situation and I did not complain about this situation during my stay. Anyway I am back home now and all is good. Just want to add here it was not Costa Rican employee, I mean he was from other country there. Except that all other people were good, helpful and friendly. Also all other services were good.
真实旅客
2018 年 7 月入住 2 晚
10/10 超赞
真实旅客
2018 年 6 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great time here !!
真实旅客
2018 年 6 月入住 3 晚
8/10 还可以
真实旅客
2018 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place with great staff and buffet breakfast
great stay! booked again because of the great breakfast buffet and friendly helpful staff!
真实旅客
2018 年 3 月入住 1 晚
6/10 一般
真实旅客
2018 年 2 月 1 日
不满意:客房舒适度,住宿条件和设施
Ok Hotel
Kitchen was really huge and clean. I’m easily grossed out and their bathrooms need work. More open than the average hostel. Felt uncomfortable.
真实旅客
2018 年 1 月入住 1 晚
8/10 还可以
Pierre, Orlando, Florida
2017 年 3 月 30 日
满意:清洁度、员工和服务、客房舒适度
Great value!
Excellent inter-active staff! Easy to walk to downtown San Jose. Also easy access to the mall and a supermarket.
Pierre
8/10 还可以
真实旅客
2017 年 2 月 22 日
满意:员工和服务,清洁度
Safe, clean hostel perfect for overnight in San Jose.
真实旅客
10/10 超赞
Soonsung,Ann Arbor, MI
2016 年 12 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The Best in Costa Rica
Kind staff and good environment.
Easy-to-make friends from all around the world.