The place is beautiful and the customer service is fine. There's just a small dead cockroach in one room and another at the rest room. It could have been improved if it will be checked prior receiving guests so they could remove it plus we lack one towel during the stay which could have checked as well. Other than that, we enjoyed our stay. It is accessible to a lot of restaurants and other places to visit.
真实旅客
2019 年 11 月入住 1 晚
6/10 一般
Pedro,San Juan
与配偶出行
2019 年 11 月 4 日
满意:员工和服务,清洁度
不满意:服务设施
The Mediterranean style is quaint, the facilities are nice although basic. You can eat on site from a limited selection of cafeteria style foods, you can swim in the pool but not allowed in the ocean or watch TV. For anything else you need to go into San Juan township. What was disappointing is the booking website (expedia) says they have an in-room safe to store your valuables, but there was none. Its only available at the office.
Pedro
2019 年 11 月入住 2 晚
8/10 还可以
真实旅客
2019 年 10 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel
真实旅客
2019 年 10 月入住 1 晚
6/10 一般
Peter
2019 年 7 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Has potential
Great restroom but the bedroom could improve much more.
Peter
2019 年 6 月入住 1 晚
8/10 还可以
真实旅客
与配偶出行
2019 年 2 月 20 日
满意:清洁度
The room (209) was located in the second floor and was clean. There was a small split AC, but it was not cooling enough the entire room, maybe due to high ceiling space. No ironing board and flat iron, no hair dryer, no clock/radio or alarm. There is a small flat screen TV and a small fridge and there is complimentary water and instant coffee (3 in 1) for two guests. The bathtub had a small water leak near the door when the shower is used. There is a portable hot water. Water is strong. The room and bathroom lighting is not bright. Need additional lights. There is no telephone or fax.
真实旅客
2019 年 2 月入住 1 晚
10/10 超赞
Kenneth Bryan
2018 年 12 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kenneth Bryan
2018 年 12 月入住 2 晚
8/10 还可以
真实旅客
2018 年 12 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
comfortable room and friendly staff
真实旅客
2018 年 11 月入住 1 晚
10/10 超赞
真实旅客
2018 年 11 月 6 日
真实旅客
2018 年 10 月入住 1 晚
4/10 很差
Noah,Room 301
2018 年 6 月 9 日
满意:员工和服务
不满意:客房舒适度,清洁度
No soap dish
No hot water
Broken seat cover
Slippery bathroom/shower floor
Switches in bathroom too high for Filipino height
Shower head too high for Filipino height
Stairs too steep and slippery
Poot internet connection
Main door noisy and main door lock loose