While our stay my rental car was hit and damage in the parking garage. They make you leave your keys and constantly move the cars. I am waiting for their response and hopefully they will take the responsibility to fix the car. The hotel is nice, but the location is terrible.
Wanda
2024 年 3 月入住 2 晚
10/10 超赞
Felipe D
与家人出行
2024 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to relax, close to the Lake
Felipe D
2024 年 3 月入住 1 晚
10/10 超赞
Keith
2023 年 12 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic Stay in Santiago Guatemala
Wonderful world class hotel in Santiago so good. We loved the pool. The bed was great and firm and plush.
Keith
2023 年 12 月入住 1 晚
10/10 超赞
Erik
与家人出行
2023 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Palmera Dorada Hotel
Palmera Dorada Hotel was great. Very clean place and staff is very helpful. The food was phenomenal. I had dinner twice there and the food was like eating at a five star restaurant, It was surprisingly good.
The hotel is a 10 min walk to the boats that take you across the lake for town hopping. Lots and lots of places to eat, located in the Heart of Santiago, Atitlan. I would definitely make reservations here again in the future.
For travelers with rental vehicles, I would say be weary of tight spaces. I had a small car so I had no issues weaving in and out of the streets. Big SUV's and trucks will probably have a harder time getting around.
There is plenty to see and plenty to do if you decide not to cross the lake. A few blocks from the hotel is a market that offers everything you want at very affordable rates as well as plenty of small food stands that offer the best of Guatemalan street foods.
I was very happy with my stay and couldn't have picked a better place.
Erik
2023 年 12 月入住 3 晚
8/10 还可以
Gabriel
与家人出行
2023 年 11 月 12 日
满意:清洁度、住宿条件和设施、客房舒适度
Lujoso y con una maravillosa vista
La llegada hasta el hotel en carro por el tipo de calles del pueblo es un tanto complicada y al llegar siendo la 1 PM salió una señorita que nos indicó que el check in era hasta las 3 PM, y en la confusión de este mensaje nos dió a entender que no podíamos ingresar a las instalaciones antes de esa hora. Finalmente nos abrió el portón para ingresar al parqueo y realmente nos sorprendieron las instalaciones. En general todo estuvo de maravilla, pero las camas dobles no son tamaño Queen, pero muy cómodas eso sí.
Gabriel
2023 年 11 月入住 1 晚
10/10 超赞
Mishell
与家人出行
2023 年 7 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Excelente hotel la piscina una belleza
Mishell
6/10 一般
Nilsson
与家人出行
2023 年 4 月 20 日
满意:住宿条件和设施,清洁度
不满意:服务设施
El acceso es muy complicado no nos dejaron usar la piscina
Nilsson
2023 年 4 月入住 2 晚
4/10 很差
Hyun Jun
2023 年 4 月 10 日
Hyun Jun
2023 年 4 月入住 1 晚
10/10 超赞
Carmen
团体旅客
2023 年 4 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing stay!
It was an amazing stay! The staff was excellent and extremely accommodating. The location was super centric and also the cleanness was super good. 100% recommended.