No hair drier in the room and the air con was not cool at all. Breakfast was fair.
WEN KUANG
2019 年 12 月入住 1 晚
10/10 超赞
Dingqiu
团体旅客
2024 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
major
Dingqiu
2024 年 3 月入住 2 晚
10/10 超赞
Dennis
2024 年 3 月 23 日
Dennis
2024 年 3 月入住 2 晚
2/10 糟糕
Linda
与配偶出行, 团体旅客
2024 年 3 月 21 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service was unacceptably slow, staff ignored guests and were not helpful. Conceirge was helpful in recommending restaurants and transportation to airport but wouldn’t call us a cab and had us walk to the stand and were not provided transportation there - not sure what was going on. Housekeeping is not trained - for example towels removed and not replaced, dirty glasses left in the room following cleaning, no soap etc.
Linda
2024 年 3 月入住 3 晚
4/10 很差
Carolyn
团体旅客
2024 年 3 月 21 日
不满意:员工和服务,清洁度
The restaurant service was beyond slow and the food arrived cold several times. On one occasion when asking the concierge desk to order a taxi, he told us there were no taxis available and sent us out of the hotel and down the street to get a cab! We definitely would not recommend going to this Sheraton Hotel.
Carolyn
2024 年 3 月入住 3 晚
10/10 超赞
Donald
与家人出行
2024 年 3 月 18 日
Incredible staff in a beautiful place
Donald
2024 年 3 月入住 1 晚
10/10 超赞
Lori
与家人出行
2024 年 3 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
It was great.
Princess cruises was there.
Was able to take tour through Andres through Vivator,pick up there.
Lori
2024 年 1 月入住 2 晚
10/10 超赞
Michael
与配偶出行
2024 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel, awesome breakfast. The young women concierge {sorry can not remember her name} helped us out of a tight spot with a uber that caused us a lot of stress as we do not speak Spanish. Date we left was Feb20th. A big thank you to her.
Michael
2024 年 2 月入住 2 晚
10/10 超赞
NANCY
2024 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A wonderful stay near Immaculate Conception
A beautiful hotel and pool area. Wonderful rooms with all the amenities. The breakfast buffet was outstanding! Food and beverage service was great. The concierge told us about getting to the Immaculate Conception and the Japanese Garden that were nearby.
NANCY
2024 年 2 月入住 1 晚
10/10 超赞
Birgitte
与配偶出行
2024 年 2 月 23 日
满意:服务设施
Location was fantastic with beautiful pool and grounds! Staff always helpful and pleasant. Easy walk to grab a Starbucks or a meal. Uber convenient and fast. We walked up to the top of San Cristobel Hill from the hotel. Really enjoyed our stay!