Smoky…could barely walk in the front door to check in due to the smell. There was no soap in the shower dispenser. Asked for late check out and was declined…first time ever as a Hilton member.
On a positive note, the lady who checked us in was pleasant, the bed was comfortable, and the water pressure was good.
Veronica
2024 年 5 月入住 1 晚
4/10 很差
Immah
与配偶出行
2024 年 5 月 15 日
满意:清洁度
不满意:住宿条件和设施,服务设施
There was no lighting in the room other than bedside lamps. The staff was not very friendly. There was no seating in the room other than a desk chair, therefore there was no where for 2 people to sit and watch television or have a snack.
Immah
8/10 还可以
Ida
与家人出行
2024 年 5 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
It's a nice property, however they did not have a free buffet style breakfast and no refrigerator in the room.
Ida
2024 年 5 月入住 5 晚
10/10 超赞
Gow,Lakeland
与家人出行, 商务旅客
2024 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Excellent team members.
Gow
2024 年 5 月入住 1 晚
6/10 一般
AVALISHA,Semmes
与配偶出行, 商务旅客
2024 年 5 月 1 日
满意:员工和服务
不满意:服务设施,清洁度
Our bed spread was clean but stained ...looked kind of sketchy...the nightstand was not clean down the side next to the bed, the floor looked like it was not thoroughly vacuumed....it could have been a LOT cleaner. Old, historic, area could have been nice if it was CLEAN.
AVALISHA
2024 年 4 月入住 1 晚
10/10 超赞
Mary,Mashpee
2024 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The St. James is a lovely historical hotel with a friendly staff. If you stay, reserve a room on the river with a view of the bridge. Be sure to visit the Voting Rights Museum and the park/shop at the base of the bridge. We are so glad we visited the city. We just wish Selma could be revitalized because it deserves that. It’s sad to see that so many beautiful buildings have become run-down.
Mary
2024 年 3 月入住 1 晚
4/10 很差
William
与家人出行
2024 年 3 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is horrible! They charged my card for my 2 night stay, but I already paid in full 2 weeks prior via Expedia.com. When I called to dispute the charges, the front desk clerk lied about her name. I learned the truth after I asked to speak with the manager. I still have not received a callback regarding the issue, very disappointed. The staff is very unreliable, responsiveness is less than satisfactory. I will never stay here again.