This hotel should not be operating. No water in the shower or the toilet for the duration of our 4-day stay, and the hotel staff say there is nothing they can do about it. The rooms, bathrooms are other facilities are really old and rundown. The only positive is that the beds are comfortable.
Victoria
2023 年 12 月入住 3 晚
8/10 还可以
anil
2023 年 11 月 23 日
满意:员工和服务
anil
2023 年 11 月入住 1 晚
2/10 糟糕
Emad,Martinez
团体旅客
2023 年 6 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施
I reserved all inclusive but the hotel scammed me and denied giving me all inclusive…. They only gave me full board even thpugh I paid all inclusive . They only offered water and coke. They said coffe and hard drinks are not included. They gave other people booked through booking. Com half price
When I got to the room the tv was broken
Shower was not working , and beds had no sheets or towel’s
Water was out every day for two hours
I made two payment : one to exchange the room to pool view and the other one for late check out . Howerver, they never gave me receipt… which is fishy.
Soda is fllat becuase they use cheap bottles to refill cups. bus is only twice a day for beach and leave you for 4 hours without a toilet ( there)
No real eggs or milk at breakfast
Dirty old towels and sheets
Old furniture
Positive part
Staff is very nice … especially people at the
restaurant…. They are so nice and friendly
I have photos to upload
Emad
2023 年 5 月入住 5 晚
4/10 很差
francesca
2023 年 3 月 21 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
francesca
2023 年 3 月入住 6 晚
8/10 还可以
Alessandro
2022 年 9 月 10 日
满意:客房舒适度,员工和服务
Good
Good price, kind personnel
Alessandro
2022 年 7 月入住 1 晚
2/10 糟糕
NASHAT
与家人出行
2022 年 8 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is not worth the money paid for. Needs deep renovation No tv channels, hot water, and telephone set for 5 days. Front desk Manager is not cooperative. Main food dishes is served by staff with very small portiins even it is supposed to be buffet.No varieties in menue especially the breakfast. AC of dining hall most of time not working and the rest of time is not cool enough to enjoy your meal or to stay longer time.
NASHAT
2022 年 8 月入住 2 晚
10/10 超赞
raheal
2022 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place for the money
The stay was great. The swimming pool is awesome, there’s lots of things to do within the resort. The staff members are amazing especially mono who does Amazing(cheap) massages. An Besho who does fantastic animations. Only bad points was ice cream and shisha man (Islam) will try rip you off every chance he gets. Do Not trust him!!
raheal
2022 年 5 月入住 10 晚
4/10 很差
HOSSAM
团体旅客
2022 年 5 月 8 日
不满意:住宿条件和设施,服务设施
Every thing was bad. Breakfast pool facilities
HOSSAM
2022 年 5 月入住 2 晚
8/10 还可以
Hesham
商务旅客
2022 年 3 月 24 日
满意:员工和服务,清洁度
Excellent location
Good room
Poor food need more effort
Nice staff
Hesham
2022 年 3 月入住 2 晚
6/10 一般
Hesham
商务旅客
2022 年 3 月 18 日
满意:员工和服务
Good hotel
Room is good but quietly noisy .
Food not good unfortunately.
Area around the hotel is fantastic.
Stuff very good .
Need to upgrade the food quality.