楼梯

关于石家庄希尔顿酒店的点评

4.5 out of 5
石家庄希尔顿酒店
东大街 5 号, 长安区, 石家庄市, 河北省

点评

9.2

非常棒

10 分 - 超赞。75 条好评,共有 114 条点评" "
8 分 - 还可以。30 条好评,共有 114 条点评" "
6 分 - 一般。5 条好评,共有 114 条点评" "
4 分 - 很差。3 条好评,共有 114 条点评" "
2 分 - 糟糕。1 条好评,共有 114 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.4/10

服务设施

9.2/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Kevin

2023 年 12 月入住 1 晚
总经理 关广华 于 2024 年 1 月 19 日 的回复
尊敬的宾客:您好,感谢您选择入住石家庄希尔顿酒店以及对酒店的认可,我们期待您的再次光临。 谢谢并致以最诚挚的问候!

6/10 一般

yi ru

商务旅客
fully equip but old and damaged
interesting hotel experience with washing machine in the room. Bathtub is not function, sofa and interior has shown old and aged damage marks. But clean bed sheet.
2023 年 8 月入住 2 晚
General Manager Olivia Guan 于 2023 年 9 月 8 日 的回复
Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. It is a apology that your inconvenient staying at our hotel. Our team will conduct relevant investigations and make positive improvements, Sincerely hope to welcome you back soon in the future, so that we could have the opportunity to improve our service. We are really looking forward to seeing you again! Thank you and best regards!

6/10 一般

真实旅客

满意:员工和服务,清洁度
入住体验
感觉房间内设施和早餐质量比其他地点差一些
2021 年 9 月入住 1 晚
Hilton Shijiazhuang 于 2021 年 10 月 8 日 的回复
尊敬的宾客:您好,感谢您选择入住石家庄希尔顿酒店。非常抱歉您的入住体验未达到预期,如方便,请留下您的联系方式或预订相关信息,我们的宾客服务经理将与您取得联系,了解具体信息。希望可以给您一个满意的答复。再次感谢您的支持和理解,诚挚地希望您能再次光临,谢谢并致以最诚挚的问候!

8/10 还可以

Jie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
整体很好,只是预扣费用返还太慢。
2021 年 5 月入住 1 晚

10/10 超赞

Cheng Toah

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
Olivia 于 2020 年 1 月 10 日 的回复
Dear valued guest, thank you for choosing Hilton Shijiazhuang and we hope you had an enjoyable stay with us! We look forward to welcome you back again in the near future! Best regards, General Manager, Olivia Guan

10/10 超赞

Cheng-Yi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 2 晚
Olivia 于 2019 年 8 月 16 日 的回复
Dear valued guest, thank you for choosing Hilton Shijiazhuang and rate 10 out of 10 for us. We look forward to welcome you back again in the near future. Best regards, Olivia Guan General Manager

4/10 很差

YuhLong

不满意:客房舒适度,住宿条件和设施
Poor quality Hilton
Air condition is kind of not working, date info in elevator is not correct, breakfast quality doesn’t meet global Hilton quality bar; building smell is kind of dusty
2019 年 7 月入住 1 晚
Olivia Guan 于 2019 年 7 月 22 日 的回复
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking the time to give feedback to us. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. I’m sorry to hear the challenges you experienced during your stay. We will be consistently focusing on delivering our brand service standard and will continue improving our services based on guests’ feedbacks. I’m certain you will see the improvements on your next stay. My team and I look forward to welcoming you back to our hotel in the near future. Thank you and best regards, General Manager Olivia Guan

10/10 超赞

wei khee

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 2 晚
Olivia Guan, General Manager 于 2019 年 6 月 14 日 的回复
Dear guest, thank you for choosing Hilton Shijiazhuang and we look forward welcoming you back in the near future.

10/10 超赞

Xiandong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
各方面都挺好的
2019 年 4 月入住 1 晚

10/10 超赞

Pei Chun

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
優質飯店
對於飯店的整潔服務品質都非常滿意,位於市中心非常便利,下次去會再去住!
2019 年 1 月入住 2 晚
Olivia Guan, General Manager 于 2019 年 2 月 2 日 的回复
尊敬的客人:感谢您选择入住石家庄希尔顿酒店,同时也非常感谢您与我们分享您的入住体验。酒店地处石家庄中心商业区,紧邻省博物馆和先天下购物中心,为河北省标志性建筑,高达53层,主体建筑高245米,酒店客房均在32层以上,健身房配备城市最高的四季恒温全景空中泳池,酒店全日制餐厅及西餐厅均为最高景观用餐区,享受世界美食的同时欣赏城区风景。我们期待您的再次入住,谢谢并致以最诚挚的问候! 总经理 关广华

4/10 很差

真实旅客

满意:清洁度
不满意:客房舒适度,住宿条件和设施
2.0不太好 "千萬不要住35樓層以下 否則整天根本都跟廚房睡在一起了!"
特別叮嚀我們不要住35樓層以下但櫃臺說高樓層的被團客訂滿了 但我住過粉多次 每次只要是35樓以下的都會有粉濃的油煙味 一天是煮三餐 每次都幾個小時 唯一沒有味道的時後只剩睡覺了 這麼貴的飯店還要這樣受這樣的遭遇 倒不如隨便選一間假日酒店都還更舒服!
2018 年 12 月入住 2 晚
Olivia Guan, General Manager 于 2019 年 1 月 15 日 的回复
亲爱的客人: 感谢您选择入住石家庄希尔顿酒店,并且花费时间给予宝贵的反馈,帮助我们不断改进。我们会对您反馈的问题展开相应的调查并做出积极的改善,如方便,请留下您的联系方式,我们的宾客服务经理将与您取得联系并提供给您一个满意的答复。希望您能再次入住我们的酒店,让我们有机会向您提供更高品质的服务。再次感谢您的包容和理解,我们期待您的再次入住。 谢谢并致以最诚挚的问候!总经理 关广华

4/10 很差

Mr.,Florida

满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
像住在天堂裡面的霧霾,這個不是飯店可以控制的,加油!
2018 年 11 月入住 2 晚
Olivia 于 2018 年 11 月 14 日 的回复
亲爱的客人:感谢您选择入住石家庄希尔顿酒店,并且花费时间给予反馈。很抱歉雾霾影响到了您的心情,感谢您理解酒店对于天气的不可控力。此处的评分是对于酒店服务上的评价,期待您再次光临时,能给予酒店满分的认可。谢谢并致以诚挚的问候!总经理 关广华

10/10 超赞

Zhuo

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
不错的一次体验,石家庄的楼真多。
酒店位置非常好,旁边就是省博物馆和图书馆,酒店本身大厦也是石家庄最高点,所以晚上夜景看起来很棒。(石家庄好多房子啊~) 大堂在31层,住客停车也是付费的,如果不怕麻烦,可以在博物馆西边居民区找地方停。 行政酒廊的菜品不多,尤其是happy hour,但胜在无敌的风景(如果没有雾霾的情况下)。 酒店东北有北国先天下(高档商场),西北有北国奥莱(中档商场),博物馆西边的街南侧有很多吃的,可以试试中和轩,还有点儿特色。
2018 年 10 月入住 1 晚
Olivia 于 2018 年 11 月 14 日 的回复
亲爱的客人:感谢您选择入住石家庄希尔顿酒店,同时也非常感谢您与我们分享您的入住体验。酒店地处石家庄中心商业区,紧邻省博物馆和先天下购物中心,为河北省标志性建筑,高达53层,主体建筑高245米,酒店客房均在32层以上,健身房配备城市最高的四季恒温全景空中泳池,酒店全日制餐厅及西餐厅均为最高景观用餐区,享受世界美食的同时欣赏城区风景。我们期待您的再次入住,谢谢并致以最诚挚的问候! 总经理 关广华

10/10 超赞

I Fang

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 2 晚
Olivia 于 2018 年 10 月 29 日 的回复
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for giving full-score comments. My team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager Olivia Guan

8/10 还可以

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
飯店前台人員服務態度不佳
飯店前台人員服務態度不佳,無法感受到希爾頓酒店的質感
2018 年 8 月入住 2 晚

8/10 还可以

Guohua

满意:清洁度、员工和服务、客房舒适度
环境一般吧,然后就是通风设备不好,前台早餐油烟很大,其他一般真的
2018 年 7 月入住 4 晚
Olivia Guan 于 2018 年 8 月 11 日 的回复
亲爱的客人:首先感谢您选择入住石家庄希尔顿酒店,并且花费您宝贵的时间给予我们反馈。同时我们也关注到您对房间通风系统上的评分,由于酒店是高层建筑,处于安全的考虑设计为全封闭的,但是酒店的中央通风系统是持续运行的。再次感谢您的反馈,您的反馈对于提高我们的产品和服务有极大的帮助和促进。同时诚挚地希望您能再次入住我们的酒店,让我们有机会及时提供令您满意的入住体验,期待您再次光临! 谢谢并致以诚挚的问候!总经理 关广华

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
位置極之便利,性價比高
2018 年 7 月入住 1 晚
Olivia Guan 于 2018 年 8 月 11 日 的回复
亲爱的客人:感谢您选择入住石家庄希尔顿酒店,很高兴了解到您在酒店享受了一次愉快而舒适的入住体验。以酒店为圆心,步行5分钟为半径可轻松到达多个商务、休闲目的地,如河北省博物院、河北省图书馆、先天下购物广场、河北体育馆、地铁1号线等。我们期待您的再次入住,谢谢并致以最诚挚的问候!总经理 关广华

8/10 还可以

I Fang

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
離地鐵很近交通方便
早餐很棒,環境也很好因為離地鐵很近 若有客房服務需求(ex:補新面紙)速度很快 房務人員態度也很好~ 但房間內部沒覺得那麼新就是了 空調也怪怪的
2017 年 12 月入住 2 晚
Olivia 于 2018 年 2 月 11 日 的回复
亲爱的客人:首先感谢您选择入住石家庄希尔顿酒店,并且花费您宝贵的时间给予我们反馈。酒店于2013年开业至今已有将近5年的时间,整个酒店团队不仅要确保为所有宾客提供最优质的服务,也一直致力于酒店设施设备的维护保养,保证客人享受到完美的入住体验,不断得到广大宾客的一致好评,r也希望关于空调的问题能得到您更加详细的反馈,来帮助我们不断改进。期待您下次光临时能有完美的入住体验,谢谢并致以诚挚的问候! 总经理 关广华

6/10 一般

SHAOYANG

2017 年 7 月入住 2 晚

10/10 超赞

Jen Chieh

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 6 月入住 1 晚
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and give full mark recognition. My team and I are looking forward to welcoming you back soon. Best Regards, General Manager Olivia Guan

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
feels like home
this hotel is always the reason that makes me looking forwards to my trip to XiJianChuan
2017 年 6 月入住 2 晚
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking the time to give feedback to us. I'm glad to know that you had a nice experience in our hotel and my team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager Olivia Guan

8/10 还可以

JING

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
商旅的理想栖息地
地理位置优越,闹中取静,豪华商场尽在咫尺,方便购物休闲。自助早餐品种丰富,入会既享受免费WiFi。地下停车每小时1元,价格合理。

8/10 还可以

LIWEN,上海

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
环境不错,就是从地下车库到房间赞换2次电梯

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
如果想要一個安靜高品質的商務住房 我推薦這家飯店
應該算是石家庄地區最好的飯店了

10/10 超赞

Joongmin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

jin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
舒适的酒店
房间很舒适。浴室设计不错。就是沐浴龙头出水不均匀,热水要很久才出来。Wi-Fi需要额外付费有点遗憾。

10/10 超赞

Haitao,天津

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
还可以吧,唯一不足的是住宿停车不免费
停车不免费,这个有点虚假宣传。其余的还可以,另外,酒店大堂是在31层,健身房是在29层。

10/10 超赞

Xin,北京

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
性价比高
550元的价格含早餐,在希尔顿是很少见的。性价比很高。

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
不错
很不错的酒店

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very gd hotel
Very good hotel

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ilton Shijiazhuang
Room no wifi , very inconvenient

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
Nice Hotel with Sizable room. The Breakfast Buffet is nice with great view.

10/10 超赞

Iris方,石家庄

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice
nice

8/10 还可以

lshw215,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Usual Hilton quality.
Hilton quality and nicely maintained. But hotel is a bit far from local city centre (about 10 by walking). However, seems like there is no other choice if looking for a good quality hotel in that area. As usual, need to pay for internet access in room.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地點方便
位子在市中心。旁邊吃東西也方便。附近商場都有。下次旅遊還會來。

10/10 超赞

Ping

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our stay in this hotel. It’s very close to public transportation, close to many food places and shopping malls.
2023 年 12 月入住 6 晚
General Manager Olivia Guan 于 2024 年 2 月 18 日 的回复
Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. Staying at our hotel, you can easily reach many business and leisure destinations, such as Hebei Provincial Museum and Library, Xiantianxia shopping Mall, etc. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel. We are really looking forward to seeing you again! Thank you and best regards!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
总经理 关广华 于 2023 年 12 月 11 日 的回复
尊敬的宾客:您好,感谢您选择入住石家庄希尔顿酒店以及对酒店的认可,我们期待您的再次光临。 谢谢并致以最诚挚的问候!

8/10 还可以

Razmik

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
General Manager Olivia Guan 于 2023 年 12 月 4 日 的回复
Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

10/10 超赞

HENGKY

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
All excellent except one the room little bit hot for set up with 25.5 C degrees. I can’t changes the temperature
2023 年 11 月入住 1 晚
General Manager Olivia Guan 于 2023 年 11 月 30 日 的回复
Dear guests, thank you for your choosing to stay at Hilton Shijiazhuang, and thank you for sharing your experience with us. We will make positive improvement depend on your feedback. We are looking forward to get an opportunity to improve our service. Thank you and best regards!

10/10 超赞

Fuhe

满意:清洁度、员工和服务、住宿条件和设施
Will stay in this hotel again. Thank you for the excellent service.
2023 年 9 月入住 1 晚
General Manager Olivia Guan 于 2023 年 9 月 21 日 的回复
Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

8/10 还可以

真实旅客

团体旅客
满意:清洁度、住宿条件和设施、客房舒适度
Happy to stay here again
I'd be happy to stay here again for the comfortable bed and room, affordable price, and swimming/fitness center. The room was quite nice; I slept well; the bathroom and Evelyn and Crabtree toiletries were great. It wasn't as easy to work, though, as the internet was spotty. Sometimes I had to reconnect repeatedly, and my screen froze a few times and caused one online meeting to be postponed. The speed and reliability of the internet should be improved. Service was overall good in the end, but it can take effort or time to find someone who can speak English. Some staff were really great, and all were friendly. The few meals I had at the hotel were all right. I had a good massage at the spa, but it was rather pricey for the city. The hotel location is right across the street from the excellent Hebei Museum, and it's easy to get a taxi or Didi to visit great local sights like Longxing Temple and the Zhengding city wall area. There are air purifiers throughout the hotel to help with the pollution. This Hilton is a good choice for the SJZ.
2023 年 3 月入住 4 晚
Hilton Shijiazhuang General Manager, Olivia Guan 于 2023 年 5 月 11 日 的回复
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image, especially for our service and clean room. It is a apology that your inconvenient of internet experience, we will continuously improve our internet service. And we will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Séjour agréable
Séjour très agréable. Il n'y a qu'à traverser la rue pour visiter le musée régional. Bon restaurant au 2ème étage.
2021 年 4 月入住 1 晚
General Manager Guan Guang Hua 于 2021 年 6 月 29 日 的回复
Dear Guest, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. Staying at our hotel, you can easily reach many business and leisure destinations, such as Hebei Provincial Museum and Library, Xiantianxia shopping plaza, Hebei gymnasium, etc. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel, and thank you again for your recognition of our hotel. We are really looking forward to seeing you again! Thank you and best regards!

10/10 超赞

りょ,横浜

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
地下鉄からすぐで分かりやすいです。 とてもきれいなホテルです。 両替をしましたが、空港よりもレートが良かったです。
2019 年 12 月入住 3 晚

10/10 超赞

Kanit

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
2019 年 10 月入住 1 晚
Olivia Guan, General Manager 于 2019 年 10 月 30 日 的回复
Dear valued guest, thank you for choosing Hilton Shijiazhuang and rate us a 10 points! We look forward to welcome you back again in the near future. Best regards,

2/10 糟糕

Renaldo

满意:清洁度
不满意:客房舒适度,员工和服务
Very upset with Hilton
This was a very bad stay, ended up there for 2 nights. The first morning for breakfast the lady sent me back to my room very rudely from the breakfast area and told me I must change my shoes, the sign that they have is not clear and she embarrassed me infront of other guests , staff were laughing at me and made me feel very uncomfortable, I was very upset. When I brought it to management they did nothing about it.
2019 年 10 月入住 1 晚
Olivia Guan, General Manager 于 2019 年 10 月 30 日 的回复
Dear Renaldo, thank you for choosing Hilton Shijiazhuang and take your time to provide us with your feedbacks. Slippers are not allowed in the breakfast area because the floor is very slippery and wearing slippers will increase the chance of falling. Please accept my most sincere apologies for the inconvenience it might brought to you. We will also conduct more trainings with our team members to make sure they explain the reason more clearly in the future. Thank you so much for you understanding. My team and I look forward to welcome you back again in the future.

10/10 超赞

Charles

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good on all points. For USD, it was a great value -- spacious and generously appointed rooms, refreshed bottled waters daily, excellent amenities in bathroom so if you forgot anything, it was already there. Good food in restaurant -- especially if you're not Chinese and unsure of what to do/try. Staff was prompt on all inquiries, and helpful. Would stay again for sure.
2019 年 9 月入住 5 晚
General Manager, Olivia Guan 于 2019 年 10 月 30 日 的回复
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking time to give such detailed feedback to us. I'm so glad to know that you've enjoyed a nice experience in our hotel, which is great motivation for us to make progress continuously. Hilton SJZ is located in the business center and is the landmark building of the whole province, beside which are Hebei Museum and Future Mall shopping center, and Yutong Stadium is also just within 5 minutes’ walk. It will take 20 minutes to get to Shijiazhuang Station and 45 minutes to the airport by car. So Hilton Shijiazhuang is absolutely the first choice for all leisure and business travelers. My team and I are looking forward to welcoming you back soon. Best regards,

10/10 超赞

Graham

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 3 晚
General Manager, Olivia Guan 于 2019 年 10 月 30 日 的回复
Dear valued guest, thank you for choosing Hilton Shijiazhuang and rated a 10 points for your stay. We look forward to welcome you back again in the future.

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
New hotel. tallest hotel in the city. Location is great
2019 年 7 月入住 3 晚
Olivia Guan 于 2019 年 7 月 22 日 的回复
Dear Guest, Thank you so much for choosing to stay with us at Hilton Shijiazhuang and taking time to give feedback. I noticed that you are not satisfied with hotel location as you just gave 5 point, so I'd like to take this chance to have s simple introduction about our hotel location. Hilton is located in the business center of Shijiazhuang and is the landmark building of the whole province, beside which are Hebei Museum and Future Mall shopping center, and Yutong Stadium is also just within 5 minutes’ walk. It will take 20 minutes to get to Shijiazhuang Station and 45 minutes to the airport by car. So Hilton Shijiazhuang is absolutely the first choice for all leisure and business travelers. My team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager Olivia Guan

10/10 超赞

Lloyd,Auckland, New Zealand

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is a beautiful property with great amenities and staff, with excellent restaurant.Maybe they could have a directory at ground level because reception is level 31
2019 年 6 月入住 1 晚
Olivia 于 2019 年 6 月 14 日 的回复
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking time to give such detailed feedback to us. I'm so glad to know that you've enjoyed a nice experience in our hotel, which is great motivation for us to make progress continuously. Hilton SJZ is located in the business center and is the landmark building of the whole province, beside which are Hebei Museum and Future Mall shopping center, and Yutong Stadium is also just within 5 minutes’ walk. It will take 20 minutes to get to Shijiazhuang Station and 45 minutes to the airport by car. So Hilton Shijiazhuang is absolutely the first choice for all leisure and business travelers. My team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager, Olivia Guan

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel, very helpful staff. The WIFi was not great on floor 34 but a member of staff brought an internet router to the room and it worked well
2019 年 5 月入住 4 晚
Olivia 于 2019 年 6 月 14 日 的回复
Dear valued guest, thank you for choosing Hilton Shijiazhuang and take your time to rate us! We will let our IT and ENG team know your feedbacks regarding the internet connection and make sure you have a better experience on your next stay. We look forward welcoming you back soon! Best regards, General Manager Olivia Guan