It was clean
Not much around the area
A Starbucks pizza place.
The rooms are in need of a upgrade
Overall stay was ok
ruth
2024 年 6 月入住 3 晚
8/10 还可以
Miguel
2024 年 6 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Miguel
2024 年 5 月入住 4 晚
6/10 一般
Susan
2024 年 6 月 11 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Susan
2024 年 6 月入住 1 晚
10/10 超赞
Dennis,Pemberton
2024 年 6 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First time in a Sonesta Suites. Very impressed. Studio kitchen was better equipped than the Hilton timeshare suites in Manhattan!
I would suggest a beverage selection and expanded offerings at "the Store." Perhaps they were available and I didn't see them.
"Guide" function on the TV remote needs reprogramming. Some channels are mislabeled.
Unpleasant odor of tobacco or marijuana in foyer/entry, altho no odor in the rest of the property.
Dennis
2024 年 6 月入住 1 晚
4/10 很差
LYNN,Monroeville
与家人出行
2024 年 6 月 10 日
满意:清洁度
不满意:住宿条件和设施
Room- bad. It was “renovated” if you can call it that. Bathroom sink was held in by the mirror. You could see it hanging off the wall. Air conditioner as well was falling off. We had a1 bedroom and the bedroom has no AC just a makeshift thing to blow some air in there from the main room. Spackle spots on walls. A”picture” on the wall that was cardboard in a frame. They forgot to put a picture in. And I found clothes in the closet. And you can hear everything from every room. It sounded like elephants upstairs and the walks were literally shaking.
Front desk staff- most were nice. The older woman that was there at night was rude and just seemed annoyed to have to answer a question or help in any way. I asked if there was another room because of these issues and she said I’m booked and you asked for that room so no. And then when I asked about the AC she got nasty and said I’ll tell someone to talk to you about it. Later I came down for snacks which they sold at the desk and she was annoyed and nasty that I made her stop talking to her friend.
Housekeeping staff- friendly and professional especially the man who helped me with towels. Not sure of his name.
There are many hotels in that area choose any other one