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关于波克夏尔奥克斯普鲁斯度假村假日酒店分时度假 - IHG 旗下酒店的点评

3.5 out of 5
波克夏尔奥克斯普鲁斯度假村假日酒店分时度假 - IHG 旗下酒店
190 Meadow Street, South Lee, MA

点评

9.0

非常棒

10 分 - 超赞。294 条好评，共有 470 条点评" "
8 分 - 还可以。118 条好评，共有 470 条点评" "
6 分 - 一般。33 条好评，共有 470 条点评" "
4 分 - 很差。10 条好评，共有 470 条点评" "
2 分 - 糟糕。15 条好评，共有 470 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Thuy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and spaciuos room. Nice landscape
2024 年 5 月入住 3 晚
Holiday Inn Club Vacations 于 2024 年 5 月 25 日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 超赞

Cynthia

满意：住宿条件和设施，清洁度
👍
2024 年 5 月入住 4 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 5 月 22 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

BRENDA

满意：清洁度、员工和服务、住宿条件和设施
Loved everything!
2024 年 3 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 5 月 21 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 还可以

Jeanne

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, friendly staff, plenty of indoor/outdoor activities.
2024 年 5 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 5 月 16 日 的回复
We love to see this! Thanks a million for taking the time to rate your stay at Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 还可以

Jeanne

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We liked that the property was almost totally self contained. i.e. indoor & outdoor activities, bar, snacks, etc.
2024 年 5 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 5 月 15 日 的回复
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 超赞

Menghan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Just like home
2024 年 5 月入住 6 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 5 月 15 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Laura

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and commodious. It felt like a home away from home. It might feel dated to some but we found it very luxurious for the price. We didn’t really take advantage of many of the amenities but they are ample. The kitchen was well stocked with everything needed. I would definitely come back.
2024 年 5 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 5 月 8 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

kenneth，beechurst

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
The room was spacious- 2 bedrooms, large living room, full kitchen, terrace, TV's in every room. It was spotless when we arrived. The stay was exceptional.
2024 年 4 月入住 3 晚
Holiday Inn Club Vacations 于 2024 年 4 月 26 日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 超赞

Heidi

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 4 月 24 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Abrigal

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property had great amenities on site.
2024 年 4 月入住 3 晚
Holiday Inn Club Vacations 于 2024 年 4 月 20 日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 超赞

Gabriel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 4 月 16 日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 超赞

Maria

2024 年 4 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 5 月 1 日 的回复
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Oak N' Spruce resort!

8/10 还可以

regina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Close to the Divine mercy shrine
2024 年 4 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 4 月 8 日 的回复
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

6/10 一般

JNeene

与家人及幼儿出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
Resort is huge and is like what I pictured the resort in Dirty Dancing to be in its heyday. We did not make use of any of the facilities, but it seems like there was something interesting to do every day for kids despite the cold, April temperatures. Our family of five (kids 17,13,6) stayed in a king and queen two bedroom. Room was spacious but definitely in used condition. We enjoyed the private balcony facing the woods. Weird bathroom open to bedroom in king bedroom, complete with 1980s style jetted tub with mirrored surround. All of us opted to use the bathroom in the queen bedroom. Cute well-equipped kitchen, but we ventured into town on recommendation of front desk staff to try the restaurants. Very happy with the suggestions! Another curious feature was a tiny kitchenette in the queen bedroom with cooktop. The exterior doorknob was removed for that bedroom, but it must have been a standalone queen suite at some point. There was noise from adjacent rooms audible from both bedrooms (people going up and down stairs and water running), but all of us adjusted and slept ok. We would stay again if price is right!
2024 年 4 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 4 月 8 日 的回复
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

10/10 超赞

Jennifer

满意：清洁度、员工和服务、服务设施
Second time back, rooms are a bit dated but the amount of space you get is unmatched. Tons to do for the kids. We had a wonderful stay and will be back
2024 年 3 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 3 月 21 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Julio

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic!!!
2024 年 3 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 3 月 19 日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 超赞

Jocelyn

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 3 月 19 日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 超赞

Xenia

2024 年 3 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 4 月 6 日 的回复
Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Oak 'n' Spruce Resort!

8/10 还可以

Rebecca，Guilford

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The people were amazing. A great place for family with children. I wish I knew about this place when my kiddos were little. Only comment is that the cafe is terrible. Great people, kind, thoughtful but the food needs improvement.
2024 年 3 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 3 月 10 日 的回复
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 超赞

Desiree

满意：清洁度、员工和服务、住宿条件和设施
Great get away with your family. Love how there is so much space for everyone.. Pretty big pool it was fun
2024 年 2 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 3 月 2 日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 超赞

Haely

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were very spacious and equipped with everything we needed.
2024 年 2 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 3 月 1 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Karen

与家人出行
Not a lot of adult activities. Karaoke was just a machine to use. No person to entertain.
2024 年 2 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 29 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

6/10 一般

Michelle

与家人及幼儿出行, 与家人出行
满意：服务设施，员工和服务
不满意：住宿条件和设施，清洁度
The pool areas were filthy with Goldfish crackers strewn all over, hairballs floating in the water, and large groups of inconsiderate patrons who behaved in extremely unsafe ways. We had problems with check-in given a system-wide outage. This hotel / facility has great potential, but there should be more policies in place to discourage large groups of guests monopolizing the pool area and leaving behind huge messes.
2024 年 2 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 28 日 的回复
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

8/10 还可以

Ronald

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Nice place and great for the kids!!
2024 年 2 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 26 日 的回复
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 超赞

Bennett

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 26 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Dayse

满意：员工和服务，清洁度
2024 年 2 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 26 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 还可以

kymmarie

与家人出行
满意：服务设施，清洁度
Did not appreciate the fact that the property sells game room cards right up until the time they turn off the games. We had just bought a $50 card and the place went dark. It it an unfair business practice. There should be a reminder sign at the machine "close at 9pm" We checked out early and couldn't use the next day either. The customer service at front desk should be more understanding and helpful instead of belligerent and accusatory that we should know better. Was not a good way to end our stay at Holiday Inn
2024 年 2 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 20 日 的回复
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 超赞

Chris

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great spot to relax
2024 年 2 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 19 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Agnieszka

2024 年 2 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 3 月 21 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

lisa

满意：清洁度、员工和服务、住宿条件和设施
I would like to share that our experience with Fitz at check in was wonderful. Super friendly and courteous
2024 年 2 月入住 1 晚
Laura S. 于 2024 年 2 月 10 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 超赞

Jozef

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Really nice and clean. Beds are very comfortable. I would like to stay longer.
2024 年 2 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 9 日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 9 日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.

10/10 超赞

Yesenia

2024 年 1 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 3 月 20 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Elizabeth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Laura S. 于 2024 年 2 月 2 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 超赞

Gabriel

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice quiet place to spend the weekend, they have all the amenities you could need.
2024 年 1 月入住 2 晚
Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 超赞

Robert

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and knowlegable. The property was beautiful. Our room was spacious, clean and cute. Having two bedrooms and two bathrooms was great, having 2 adults and 4 kids. The kids loved the pools and the arcade. The only thing I didnt like was having to climb 3 stories to our room during a snowstorm. Not the hotels fault it was cold, but an elevator would have been nice. We will definitely be heading back and I will keep recommending this place to friends and family.
2024 年 1 月入住 1 晚
Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 超赞

Michelle

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super fun place for entire family. The staff was very friendly and the rooms were very clean
2024 年 1 月入住 1 晚
Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

8/10 还可以

Elizabeth

2024 年 1 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 9 日 的回复
Thanks for your comments and rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to impress our guests and owners. Thanks for staying with us at Oak 'n' Spruce Resort.

10/10 超赞

Matt，Lee

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 4 晚
Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 超赞

Matt，Lee

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Expectations for the price were far better than anticipated!! The room (more like a well furnished and equipped 1 bedroom apartment) was uniquely decorated in accordance to its rustic mountainside location...The only negative comment was how quickly the hot water ran out in either of the 2 full bathrooms in our suite.
2024 年 1 月入住 4 晚
Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 超赞

Lutfi

与家人及幼儿出行
满意：员工和服务、服务设施、住宿条件和设施
Get food elsewhere.
2024 年 1 月入住 2 晚
Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort, and appreciate the feedback on our current dining options. We’ll look forward to welcoming you back again soon!

8/10 还可以

Amir

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

8/10 还可以

Laura，Orange

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Laura S. 于 2024 年 2 月 2 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

8/10 还可以

Luc

Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

10/10 超赞

Viviane

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚
Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

8/10 还可以

Brijesh

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 10 月入住 2 晚
Laura S. 于 2024 年 1 月 29 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort. We’ll look forward to welcoming you back again soon!

8/10 还可以

Aviad

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place for all the family- great room with nice amenities.don’t have to much dining options on the resort- no available breakfast even with extra pay and nothing in a walking distance. Also the tv is with cables and dvd- no smart tv
2023 年 12 月入住 5 晚
Laura S. 于 2024 年 2 月 2 日 的回复
Thank you for your feedback! We are so glad to hear that you enjoyed your recent stay at Oak n Spruce Resort and greatly appreciate your comments. We’ll look forward to welcoming you back again soon!

10/10 超赞

Scott

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the activities center
2023 年 12 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 6 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

JoHanna

2023 年 12 月入住 1 晚
Holiday Inn Club Vacations, Incorporated 于 2024 年 2 月 6 日 的回复
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!