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关于塞勒姆酒店的点评

2 out of 5
塞勒姆酒店
19-21 New Saint John's Road, St. Helier, Jersey

点评

8.2

很好

10 分 - 超赞。49 条好评，共有 131 条点评" "
8 分 - 还可以。53 条好评，共有 131 条点评" "
6 分 - 一般。18 条好评，共有 131 条点评" "
4 分 - 很差。9 条好评，共有 131 条点评" "
2 分 - 糟糕。2 条好评，共有 131 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

7.0/10

服务设施

7.6/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

Jean-claude

与配偶出行
满意：清洁度、员工和服务、服务设施
It was very clean but noisy, with the doors that kept slamming
2024 年 4 月入住 2 晚

10/10 超赞

steve

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

10/10 超赞

Philip

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 4 晚

10/10 超赞

James

2023 年 9 月入住 2 晚

10/10 超赞

James

2023 年 9 月入住 4 晚

10/10 超赞

Theresa

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Manager and staff were very helpful and welcoming. Room was cosy and quiet, very clean and comfortable. Nothing too much trouble. Will definitely stay again.
2023 年 5 月入住 7 晚

10/10 超赞

Becca

2023 年 5 月入住 2 晚

10/10 超赞

philippe

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Visite de l ile
Rando . Visite . Plage . Beau temps....
2023 年 5 月入住 2 晚

10/10 超赞

Stephen Jonathan，West Wickham

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, made me very welcome. Good-sized room with all amenities. Easy walk to shops and public transport. Would happily recommend.
2022 年 9 月入住 3 晚

8/10 还可以

ruth

与家人出行
满意：清洁度、员工和服务、服务设施
10 minute walk from liberation station. Small, friendly hotel, noth8ng fancy but more than adequate for us. The pool is small but fine for a splash aboit
2022 年 9 月入住 3 晚

10/10 超赞

Mrs

2022 年 9 月入住 7 晚

8/10 还可以

Elisabeth

满意：住宿条件和设施，员工和服务
Good location for accessing the bay and the centre of town. Spotlessly clean, - and very happy to have a fan in the room as well as the mini kitchenette
2022 年 9 月入住 5 晚

10/10 超赞

ALEXANDER，London

满意：员工和服务、服务设施、住宿条件和设施
so helpful and modern room
2022 年 7 月入住 2 晚
Cristina 于 2022 年 8 月 30 日 的回复
Dear Alexander,Thank you for your great feedback.We are looking forward to welcoming you soon one more time.Best regards

10/10 超赞

ANGIE

与家人出行
满意：员工和服务，清洁度
The staff could not have been more helpful. The suite was so lovely with 2 bathrooms. Would highly reccmend
2022 年 5 月入住 1 晚
Cristina 于 2022 年 5 月 16 日 的回复
Dear Angie, Thank you so much for your kind review, I will share with my staff. We hope we can see you again soon. Best regards

8/10 还可以

Gill

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Friendly & clean, helpful staff. However, it was quite a busy road so quite noisy overnight.
2021 年 9 月入住 1 晚
Milka 于 2021 年 9 月 21 日 的回复
Dear Gill, Thank you once again for staying with us and for your review. We value your feedback.

8/10 还可以

Phyllis

与家人出行
满意：住宿条件和设施，清洁度
Friendly, helpful staff, clean accommodation, bathroom small hardly any room to stand in from of the basin
2021 年 9 月入住 5 晚

4/10 很差

Najma

与家人出行
满意：客房舒适度，清洁度
Pleasant hotel staff. Good facilities. Area poor
Travelled with a child. Hotel staff were friendly but no lift and had to carry luggage up stairs. Room was in good, clean condition. No mirror in room to dry hair. No plug for hair dryer in/near bathroom where they had the only mirror. Surrounding area is not great. Swearing and fighting in the street until 2am. Also dogs and smoking allowed in the hotel. If any of this does not appeal to you, do not stay here
2021 年 8 月入住 1 晚

10/10 超赞

Jesus

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
5* Star Hotel (Good Value for money)
Wow! This friendly hotel in my opinion is excellent. Perfect location near beach, Elizabeth catle,shops and restaurants. My room 114 was fully refurbished and has smart TV where you can watch your Netflix has twin room for my daughter so she has privacy. It has a good size pool but didn’t get to use it, too busy exploring this beautiful island of Jersey. Lots of places to go and see. My advice is to use the buses, they are excellent and cheap. Get a day pass for unlimited ride. Taxi will rip you off. Bus will cost you £2 from the Airport and it takes 15mins. The hotel manager called Cristina and her staff were helpful,friendly and informative. I forgot the bar is good with TV and games room for the Kids. Overall our stay for 5 days wasn’t enough. I think a week will be ok cos you’ll get to see a lot in Jersey. One more if you like fish and chips, I would recommend you to go Erlinda’s fish and chips near Apollo hotel not far from Queens st. Been there 2x. The best!!
Plemont Bay
Gorey Castle
2021 年 8 月入住 4 晚

10/10 超赞

G S A F

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic value
Amazing location for St. Helier centre bars and restaurants. Ok lets be straightforward, this is no 5* hotel, but its exceptionally clean, all rooms have a large en suite bathroom, plus a small kitchen area in each room which includes kettle, toaster, fridge, all cutlery and plates etc, and 2 cooking rings plus the sink and draining board. Rooms are cleaned everyday. The staff are exceptional and will help in anyway the can. If you want somewhere clean, in a fantastic location then look no further. Thanks to Christina and Alex for naking us so welcome.
2021 年 6 月入住 12 晚

10/10 超赞

karyann

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect for our family
It was amazing everything we needed
2020 年 12 月入住 3 晚
Cristina 于 2021 年 3 月 15 日 的回复
Thank you so much for your good review. We look forward to welcoming you back very soon :)

6/10 一般

真实旅客

满意：员工和服务，清洁度
Good location a 5 minute walk from town Staff very friendly and helpful. Clean Kitchen in room, handy Room could do with some tlc and basic maintenance
2019 年 10 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Could not turn down heating in room... Second morning breakfast was cold...which after first morning breakfast spot on was disappointing.
2019 年 10 月入住 7 晚
Cristina 于 2019 年 10 月 13 日 的回复
Dear guest, Sorry for the issues you have experienced in your stay, could you please tell me in which room where you allocated and when you had breakfast served cold? I would like to address the issues with the staff at the earliest. Many thanks Cristina Mira Hotel Manager

6/10 一般

Craig

不满意：客房舒适度，员工和服务
2019 年 9 月入住 4 晚

10/10 超赞

Sabine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
La chambre était toute refaite et donc très agréable. L'hôtel est à 10 min du centre et du terminal de bus. La literie est un peu molle à mon goût. Hotel idéal pour visiter Jersey
2019 年 9 月入住 3 晚

10/10 超赞

INGRID

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super séjour entre amies
Très bon accueil La suite avec 2 chambres, salon, cuisine, salle de bain, parfaitement adaptée à un week end entre amis. Le toboggan aquatique de la piscine extérieur est juste un tout petit toboggan pour enfant. Hotel très bien placé pour visiter l'île et sortir le soir
2019 年 9 月入住 2 晚

8/10 还可以

ClaudineVIVIEN，La Rochelle

满意：清洁度、员工和服务、住宿条件和设施
J'ai beaucoup aimé l'accueil et l'amabilité du personnel. Ma chambre était correcte,par contre les plaques électriques cuisaient hyper lentement. La proximité du centre ville était très appréciable. Seul point négatif, les lieux communs, bar et salle à manger, peu attractifs.
2019 年 9 月入住 8 晚

10/10 超赞

Simone

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I spent 3 nights at the Sarum Hotel and found it very comfortable. The staff were very kind and friendly and helpful. Do the fire doors need to be kept closed ?
2019 年 9 月入住 3 晚
Cristina Mira 于 2019 年 9 月 18 日 的回复
Good morning Simone, Thank you for your kind feedback, we are very glad you have enjoyed your stay with us and yes, the fire doors have to be closed all the time. Thank you again and looking forward to see you soon one more time

2/10 糟糕

真实旅客

与家人出行
不满意：员工和服务、住宿条件和设施、客房舒适度
Poor customer service
Our family stay at this hotel cannot even be classed as a stay as we didn't even spend the night, members of staff we nice upon arrival but then because of an issue there was one extra person which caused everything to spark off and staff members to come to our door multiple times harassing us telling us that if we all stayed they would kick us out the next day but they would give us an extra room away from everyone else that we had to pay for which we were not willing to do. We asked for the manager on several occasions and she didnt come only relaying messages through her member of staff who started getting extremely rude and at one point started threatening us to call the police. So at 11:30pm we were kicked out of the hotel by the managers member of staff, having to find somewhere else to and then we told to call hotels.com for a refund and when we did the next day they called the hotel who proceeded to tell them to not give us a refund for not staying there. All in all this hotel had extremely poor customer service and i would not recommend it to families as they don't really appreciate the custom. We are also still working hard to get our money back but will never stay in this hotel again
2019 年 8 月入住 2 晚

8/10 还可以

Anne

满意：清洁度、员工和服务、住宿条件和设施
Bonne adresse à Jersey
Bien placé cet hôtel est pratique avec coin cuisine et bonne literie. calme. Accueil très sympathique sans chichi. Manque de quoi accrocher les serviettes de bain comme souvent :) sinon ok
2019 年 8 月入住 2 晚

6/10 一般

真实旅客

满意：清洁度
不满意：服务设施
Property was unusual as you had your own kitchenette, but I had no table to eat of. The pool area could do with being maintained a bit better. Some nights loud at night with parties outside
2019 年 7 月入住 7 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 2 晚

8/10 还可以

Patricia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic stay - highly recommended
The welcome was very warm and welcoming. The room was as shown on the pictures and absolutely spotlessly clean. The hotel is located in a quiet road which is also close to a bus station and the town centre. We would immediately recommend the hotel as it is really good value for money.
2019 年 5 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A very pleasant stay. Room reasonably comfortable and very clean. The staff are all pleasant and helpful. Cristina is a champion! There is a good choice at breakfast in a nice dining area. The hotel is situated in a quiet residential area a few minutes from the sea and about 10-15 from the town centre.
2019 年 5 月入住 7 晚

8/10 还可以

真实旅客

与家人出行
满意：住宿条件和设施，员工和服务
La literie et les chambres sont globalement propres.Durant notre séjour (3 nuits) l'aspirateur n'a pas jamais était passé .Nous mangions dans la chambre (petite cuisine prévue à cet effet),et malgré le soin que nous prenions ,la moquette était pleine de miettes.La vaisselle est minimaliste et le dos de la poêle n'a certainement jamais vu un tampon à récurer!!
2019 年 4 月入住 3 晚

8/10 还可以

真实旅客

2019 年 3 月入住 5 晚

8/10 还可以

真实旅客

2019 年 3 月入住 5 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Staff superb. Walls a bit thin! Bedroom very clean
2019 年 3 月入住 7 晚

10/10 超赞

isabelle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nouvel an
Hotel très bien situé. Un accueil et une disponibilité du personnel excellent. Un bémol sur le petit déjeuner mieux vaut le faire soi même dans la chambre.
2018 年 12 月入住 3 晚

10/10 超赞

stephane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Réveillon du nouvel an 2019 a Jersey
Suite familiale extra : 1 chambre pour les parents avec lit double king seize et 1 chambre pour les enfants avec 2 lits simples + un coin cuisine avec frigo, table de cuisson et même une machine à laver. Coin sanitaire propre et acceptable. Prix très correct pour cette prestation et rejoindre la rue commerçante (king street) à pied ne prend que 10 minutes !
2018 年 12 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2018 年 12 月入住 3 晚

10/10 超赞

Ha

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything is great. Spacious and clean room with amenities (kitchenette: microwave, hob, dishes, pans, toaster, fridge, kettle; small tea table; tea, coffee and chocolate available), spacious bathroom, daily room service, laundry for 4 pounds and another pound for drying. Nice and friendly staffs.
2018 年 12 月入住 5 晚

6/10 一般

ANAIS

满意：员工和服务
不满意：清洁度
2018 年 11 月入住 2 晚

8/10 还可以

Maggie，London

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We had a short break at this hotel, where we had twin beds, an en suite bathroom, and a mini kitchen. The hotel was clean and comfortable. The only problem we found was quite loud and insistent music being played in the evening, although it stopped by midnight.
2018 年 10 月入住 4 晚

8/10 还可以

Christopher

满意：员工和服务，清洁度
2 days in Jersey
An old large house converted into a hotel many years ago. Surprised to find a kitchen sink, cooker, microwave in my bedroom, along with a TV & bathroom washing facilities. Thankfully the toilet and shower were in a separate room. OK for a very brief stopover, a bit like camping, certainly not a holiday room for anyone with romantic intentions. Agree with its 2 star rating.
2018 年 10 月入住 2 晚

10/10 超赞

Patrick，London

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great and affordable hotel close to town centre
Stayed several nights. Very clean and quiet, ca. 10mins walk from the town centre. I liked the kitchenette very much, which was not only convenient, but also made it feel more like a small appartment than just a hotel room. Room was very spacious. On the 3rd floor (there's a lift but it didn't work when I was there). I didn't take breakfast in the hotel but there's a number of cafes nearby. Overall I would definitely stay there again.
2018 年 10 月入住 5 晚

8/10 还可以

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was good the only problem was wery little milk to make coffee
2018 年 10 月入住 2 晚

8/10 还可以

Eric，Essex

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly stay.
Even though not in the "best part of town",the hotel is centrally located, a mere 5 minute walk from the beach and from the city centre. The staff were very friendly and helpful and made us feel very welcome. We couldn't ask for better treatment. The rooms were basic, but clean and tidy. We slept well and the kitchenette was very handy. All in all it was good value for money.
2018 年 9 月入住 3 晚

8/10 还可以

GEORGES

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 3 晚

8/10 还可以

GEORGES

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 3 晚

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 3 晚