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关于塔巴高地莫塞克海滩度假村的点评

5 out of 5
塔巴高地莫塞克海滩度假村
Km 42, Taba Nuweiba Road, Taba Heights, South Sinai Governorate

点评

8.4

很好

10 分 - 超赞。76 条好评，共有 157 条点评" "
8 分 - 还可以。50 条好评，共有 157 条点评" "
6 分 - 一般。20 条好评，共有 157 条点评" "
4 分 - 很差。6 条好评，共有 157 条点评" "
2 分 - 糟糕。5 条好评，共有 157 条点评" "

8.0/10

清洁度

8.4/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

7.2/10

环保

点评

8/10 还可以

Eyal

与家人出行
满意：员工和服务
Good hotel
We got a great room which was very comfortable, could have been cleaner, the food was very mild.all in all we had alot of fun.
2023 年 9 月入住 3 晚
Mahmoud Raafat 于 2023 年 9 月 24 日 的回复
Dear Guest,Thank you for sharing your kind feedback about your recent stay at our property.We are sol pleased that your stay was pleasant and enjoyable one and looking forward to welcoming your good self again at our resort.

4/10 很差

Perry

与家人出行
满意：客房舒适度，清洁度
不满意：住宿条件和设施，员工和服务
Very disappointing service and food
We arrived at the hotel after 4 days in one of the camps along the shores of Bir Swer. The hotel is very beautiful and clean, spacious rooms. The problem was with the lunches and dinners, we always arrived about an hour before closing, a very poor selection of vegetables and cheeses. Main courses are full of oil and not tasty at all. The pasta preparation stations closed an hour before time. I complained to the receptionist Andrew, but no response, no suggestion for improvement. During the stay there were 5 of us who ate only bread and feta cheese and the children ate chips. Very disappointing and not worth the nightly cost we paid
2023 年 8 月入住 1 晚
Mahmoud Raafat. 于 2023 年 8 月 29 日 的回复
Dear Guest,Thank you for sharing your kind feedback regarding your recent stay at our property.Please rest assure that, it is only through our valuable guests' comments, we can improve and enhance our level of service towards them. your constructive comments will be cascaded to the concerned department to take the corrective actions accordingly.

6/10 一般

真实旅客

与家人出行
满意：客房舒适度，员工和服务
בנוני
הצוות מאוד ידידותי והמלון מאוד מרווח, והחדרים גדולים. ארוחת הבוקר מאוד עשירה וטעימה, אבל ארוחות הצהריים והערב מאוד לא טעימות, רמת האוכל ירודה, הקינוחים לא טעימים, די מאכזב.
2023 年 8 月入住 3 晚
Guest Relations 于 2023 年 9 月 17 日 的回复
Dear Guest, Thank you for choosing our hotel for your vacation and for your kind feedback. We are very pleased that you overall enjoyed your stay, while we sincerely apologize for the inconvenience with the food. We have taken note of your comment and will make the necessary corrections. Sincerely look forward to welcoming you again to our resort in Taba Heights. Best regards!

10/10 超赞

Svetlana

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 5 晚
Mahmoud Raafat 于 2023 年 8 月 19 日 的回复
Dear Guest,Thank you for sharing your feedback and hope to welcome your good self again at our resort.Thanks

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Deceivers and Inconsiderate
One of the worst hotel which deceives it customers by wrongly showing their location. Also, does not bother to answer phone calls. STAY AWAY. Don't book this hotel.
2022 年 11 月入住 1 晚
Mahmoud Raafat 于 2022 年 11 月 11 日 的回复
Dear Guest,Thank you for sharing your feedback with us, please be assured that it is only via our valuable guests' comments, we enhance and improve our level of service and deeply apologize that your stay didn't meet your expectations at our property .

10/10 超赞

Muhammad

2022 年 8 月入住 1 晚
Guest Relations 于 2022 年 8 月 15 日 的回复
Dear Muhammad, Thank you for choosing our resort for your vacation. We are very glad to hear that you have enjoyed, and will be very happy to welcome your again on your next trip! Best Regards

8/10 还可以

osnat

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 7 晚
Guest Relations 于 2022 年 8 月 3 日 的回复
Dear Osnat, Thank you for choosing our resort for your vacation. We are very glad to hear that you have enjoyed, and will be very happy to welcome your again on your next trip! Best Regards

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect place
2022 年 6 月入住 2 晚
Mahmoud Raafat 于 2022 年 6 月 16 日 的回复
Dear Valued Guest, Appreciate your time sharing your recent stay at our property . looking forward to welcoming your good self again at Mosaique beach resort .

10/10 超赞

arej

2021 年 9 月入住 3 晚
Guest Relations 于 2021 年 10 月 11 日 的回复
Dear Valued Guest, Thank you for choosing our resort for your vacation, we are very glad to hear that you have enjoyed, and will be very happy to welcome your again on your next trip! Best Regards

8/10 还可以

Victoria

满意：员工和服务
סוויטה גוניור
המגבות אפורות ולא נראה נקי. המדרון נמוך ודק. מים צהובים
2020 年 2 月入住 3 晚
Hotel Management 于 2020 年 2 月 26 日 的回复
Dear Victoria, thank you very much for having taken the time to share your feedback following your recent stay at Mosaique Beach Resort Taba Heights. With best regards, Hotel Management

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施
2020 年 2 月入住 6 晚
Hotel Management 于 2020 年 2 月 16 日 的回复
Dear guest, thank you for your positive evaluation. With best regards, Hotel Management

10/10 超赞

Silvia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todo nos encanto, lo único que cambiaría es el horario de la piscina.
2019 年 11 月入住 1 晚
Hotel Management 于 2020 年 2 月 5 日 的回复
Dear Silvia, thank you very much for having taken the time to share your feedback following your recent stay at Mosaique Beach Resort Taba Heights. We are delighted to read that you enjoyed your holiday and looking forward to welcoming you for another pleasant vacation with us. With best regards, Hotel Management

8/10 还可以

Anatolijus

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ехали за солнцем.
Отдыхали в отеле с 17 по 24 декабря, в этом отеле уже второй раз. Заселили нас очень быстро, номер был с видом на море и частично на бассейн. В номере были кое-какие недочёты (в душе на полу застаивалась вода и из крана умывальника почти не текла горячая вода), но после обращения к администрации все неполадки были достаточно быстро устранены. Номером остались довольны. Питание в ресторане достаточно хорошее: супы, мясо, курица, рыба, овощи, фрукты, выпечка.Всего достаточно, без очередей. Обслуживающий персонал доброжелательный. На пляже есть пирс, небольшой коралловый риф, красивые рыбки. Всё было хорошо! Солнце, хорошая погода и достаточно тёплая вода перенесли нас из зимы в лето.Отель рекомендую для спокойного отдыха. Вернёмся ли мы снова сюда? ДА!!!
2019 年 12 月入住 7 晚
Hotel Management 于 2020 年 2 月 5 日 的回复
Уважаемый Anatolijus, благодарим Вас за уделённое время и положительный отзыв. Мы искренне рады тому, что Вам понравился Ваш отдых в Mosaique Beach Resort Taba Heights, а также тому, что наш отель, персонал и сервис оставили у Вас самые приятные воспоминания. С нетерпением ждём нашей скорой встречи с Вами! С уважением, Менеджмент отеля

10/10 超赞

Vladimír

与家人出行
满意：客房舒适度，住宿条件和设施
2019 年 12 月入住 3 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear Vladimir, thank you very much for having taken the time to share your feedback following your recent stay at Mosaique Beach Resort Taba Heights. We hope to see you again soon. With best regards, Hotel Management

10/10 超赞

maciej

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great service, animators. especially AMR at the pool bar who always want to be fun Thanks for a great week at the Hotel.
2019 年 12 月入住 5 晚
Hotel Management 于 2020 年 2 月 5 日 的回复
Dear Maciej, thank you for your kind words and the feedback you provided about your recent stay at Mosaique Beach Resort Taba Heights. It is very important and pleasant for us to know that your stay at our hotel gave you a positive experience. We appreciate that you took the time to write your review and we look forward to welcoming you again! With best regards, Hotel Management

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Neat location. Cool design. Friendly staff. Quiet and low key.
2018 年 10 月入住 4 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear guest, Thanks for your comment. We are happy about your positive experiences in our hotel. We would be very happy to welcome you again with us. With best regards, Hotel Management

8/10 还可以

Vladimir

与家人出行
满意：客房舒适度，住宿条件和设施
2019 年 11 月入住 13 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear Vladimir, thank you for your feedback. We would be very happy to welcome you again with us. With best regards, Hotel Management

10/10 超赞

Sanita

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Burvīga vieta snorkelēt un laba ēdināšana
Lieliski piemērota atpūtas vieta pāriem un ģimenēm, kam patīk baudīt mieru un labu servisu. Virtuve dažāda un garšīga, snorkelēšana burvīga. Mierīga, skaista un relaksējoša vieta.
2019 年 11 月入住 8 晚
Hotel Management 于 2020 年 1 月 3 日 的回复
Dear Sanita, we would like to thank you for taking the time to publish your positive experiences in our hotel. We are happy to read that you could enjoy peace and good service, food served in our restaurants and snorkeling. We are pleased that you had a pleasant stay and hope to see you again soon. With best regards, Hotel Management

10/10 超赞

moti

2019 年 11 月入住 4 晚

10/10 超赞

Paweł

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
SUPER. Praktycznie same pozytywne odczucia!!!
2019 年 10 月入住 7 晚
Hotel Management 于 2020 年 1 月 3 日 的回复
Dear Paweł, thank you for your positive evaluation of your vacation in Mosaique Beach Resort Taba Heights.

8/10 还可以

Zoltan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 4 晚
Hotel Management 于 2020 年 1 月 3 日 的回复
Dear Zoltan, we would like to thank you for taking the time to publish your review.

6/10 一般

BMM

与家人出行
满意：服务设施，员工和服务
+ Perfect location, great snorkelling nearby, good food, nice staff - desputable cleaningness - surely not 5star level, some amenities in poorer condition (beoke down, very used etc)
2019 年 10 月入住 3 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear BMM, we are grateful to you for the time taken to write your review. Your assessment beyond any doubt helps us to constantly improve our service. We would like to assure you that we have taken into account all your comments and will take measures to correct existing shortcomings. We hope sincerely to see you again in Mosaique Beach Resort Taba Heights. With best regards, Hotel Management

8/10 还可以

Remigiusz

满意：客房舒适度，住宿条件和设施
Mimo wszystko polecam.
Pokój przestronny, łóżka wygodne, czystość przeciętna, w łazience brzydki zapach i zapchany zlew. Woda w butelce uzupełniana codziennie. W restauracji czysto tylko na początku, kelnerzy nie dawali rady, czasem brakowało sztućców. W barze przy lobby kolejki z powodu małej liczby barmanów. Hotel posiada windę. Hotel posiada windę, jest ciekawie położony pomiędzy morzem a górami od zachodu. Słońce chowało się za górami o 16:15 (pobyt w październiku). Rafa nie powala na kolana, ryby kolorowe i oswojone tuż przy pomoście. Pełno gości w restauracji, przy basenach i na plaży.
2019 年 10 月入住 7 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear Remigiusz, thank you for taking the time to submit your review. Your valuable feedback helps us to constantly improve the quality of our services. We assure you that your comments will be considered to take corrective action. We hope that you will visit Mosaique Beach Resort Taba Heights again to appreciate the changes for the better. With best regards, Hotel Management

2/10 糟糕

sheli

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
היה שירות גרוע, ניקיון מזעזע, לא התייחסו אלינו בכלל יפה, שמו אותנו בהמתנה שעות על גבי שעות, לא התייחסו לתלונות שלנו, ניקינו את החדר בעצמנו צרוב שהיה מזעזע. לא מומלץ בכלל זה תשלום על מלון חמישה כטכבים ברמה של חושה.
2019 年 10 月入住 4 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear sheli, thank you for taking the time to add your review. We would like to apologize that we could not meet your expectations of a relaxing holiday. However, we assure you that your valuable comments will help you and other guests to enjoy your vacation with us in the future. With best regards, Hotel Management

8/10 还可以

Jackie

满意：清洁度、员工和服务、客房舒适度
מלון נחמד אבל בשום אופן אינו מלון 5 כוכבים. מזגן רועש באופן חריג עד כדי צורך לכיבוי בזמן השינה. תמורה מלאה למחיר.
2019 年 10 月入住 6 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear Jackie, greetings from Mosaique Beach Resort Taba Heights! Thank you for your review. We would be happy to welcome you again with us. With best regards, Hotel Management

10/10 超赞

wajeh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 3 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear wajeh, greetings from Mosaique Beach Resort Taba Heights! Thank you for your nice review that you uploaded. We would be happy to welcome you again with us. With best regards, Hotel Management

10/10 超赞

or

满意：员工和服务、住宿条件和设施、客房舒适度
不满意：清洁度
מדהים תודה לאחמד מהקבלה . תודה לברמנים לצוות בחדר
2019 年 10 月入住 4 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear or, thank you for your positive evaluation of your vacation in Mosaique Beach Resort Taba Heights. We are happy about your positive experiences in our hotel and appreciate that you took the time to share these experiences here. We hope to see you again soon. With best regards, Hotel Management

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 4 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear guest, greetings from Mosaique Beach Resort Taba Heights! Thanks for evaluation of your stay. We would be very happy to welcome you again with us. With best regards, Hotel Management

4/10 很差

真实旅客

满意：清洁度
2019 年 10 月入住 4 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear guest, greetings from Mosaique Beach Resort Taba Heights! Thank you for your review. With best regards, Hotel Management

10/10 超赞

julia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 4 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear julia, thank you for your positive evaluation of your vacation in Mosaique Beach Resort Taba Heights. We are happy about your positive experiences in our hotel and appreciate that you took the time to share these experiences here. We hope to see you again soon. With best regards, Hotel Management

10/10 超赞

or

满意：员工和服务、住宿条件和设施、客房舒适度
不满意：清洁度
תודה על הכל
צוות השירות מעולה, גם בקבלה. אוכל מעולה.
2019 年 10 月入住 4 晚
Hotel Management 于 2020 年 1 月 5 日 的回复
Dear or, greetings from Mosaique Beach Resort Taba Heights! Thanks for your comment. We are glad that you liked our service and our food. We would be very happy to welcome you again with us. With best regards, Hotel Management

8/10 还可以

ANDREI

满意：员工和服务、住宿条件和设施、客房舒适度
Первый раз и, надеюсь, не последний
За уплаченную мною сумму (59 тысяч рублей за две недели за двоих в сезон) это просто отличный отель. Все включено. Большой выбор еды - мясо, птица, рыба, кальмары, были даже крабы на гриле. Множество фруктов, включая гуаву и хурву. Разнообразные коктейли, хоть и отличающиеся по содержанию в каждом баре. Свободные лежаки с матрасами под зонтиками на пляже в любое время. Огромный номер с балконом, с которого открывается прекрасный вид на Акабский залив. В Эйлате, например, такие же услуги обошлись бы раза в три-четыре дороже. Из минусов - грязные столы в ресторане (правда, на ужин их накрывали скатертями), да каменистый заход в море (следует брать специальные тапочки).
2019 年 9 月入住 13 晚
Hotel Management 于 2020 年 1 月 6 日 的回复
Уважаемый ANDREI, благодарим Вас за уделённое время и положительный отзыв. Мы искренне рады тому, что Вам понравился Ваш отдых в Mosaique Beach Resort Taba Heights, а также тому, что наш отель, персонал и сервис оставили у Вас самые приятные воспоминания. Мы надеемся на скорую встречу с Вами в Mosaique Beach Resort Taba Heights. С уважением, Менеджмент отеля

8/10 还可以

nisim

满意：员工和服务
不满意：清洁度
2019 年 10 月入住 2 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear nisim, thank you for the positive evaluation of your stay in Mosaique Beach Resort Taba Heights! We would be happy to welcome you again with us. With best regards, Hotel Management

10/10 超赞

sergey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 5 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Dear sergey, greetings from Mosaique Beach Resort Taba Heights! Thank you for the positive evaluation of your stay. We would be happy to welcome you again with us. With best regards, Hotel Management

8/10 还可以

christian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pour des vacances relax
Bel etablissement spacieux en bord de mer pour vacances en famille .
2019 年 9 月入住 1 晚
Hotel Management 于 2020 年 1 月 4 日 的回复
Cher christian, Merci pour ce retour très positif sur Mosaique Beach Resort Taba Heights. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour avec nous; cela fait toujours extrêmement plaisir et votre satisfaction est la plus belle des récompenses. Au plaisir de vous revoir au Mosaique Beach Resort Taba Heights. Cordialement, Hotel Management

8/10 还可以

shiraz

满意：客房舒适度
不满意：清洁度
2019 年 9 月入住 5 晚
Hotel Management 于 2020 年 1 月 5 日 的回复
Dear shiraz, greetings from Mosaique Beach Resort Taba Heights! Thank you for the evaluation of your stay. We would be happy to welcome you again with us. With best regards, Hotel Management

10/10 超赞

Roushy，Egypt

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The hotel helped us to spend a great time , it was one of the best vacations
2019 年 9 月入住 4 晚
Hotel Management 于 2020 年 1 月 5 日 的回复
Dear Roushy, thank you for your positive evaluation of your vacation in Mosaique Beach Resort Taba Heights. We are happy about your positive experiences in our hotel and appreciate that you took the time to share these experiences here. We hope to see you again soon. With best regards, Hotel Management

10/10 超赞

Tatiana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Выходные в Египте
все было просто супер. Гостиница превзошла все ожидания - прекрасный вид из окна, ненавязчивый сервис, быстрое вселение и выселение. Море в шаговой доступности. Обилие разнообразных блюд.
2019 年 9 月入住 2 晚
Hotel Management 于 2020 年 1 月 6 日 的回复
Уважаемая Tatiana, от лица всего нашего коллектива благодарим Вас за выбор Mosaique Beach Resort Taba Heights местом Вашего недавнего отдыха, а также за то, что Вы нашли время, чтобы поделиться своим ценным отзывом с нами. Мы счастливы знать, что Вы получили удовольствие от своего пребывания. С нетерпением ждём нашей скорой встречи с Вами! С уважением, Менеджмент отеля

10/10 超赞

Rallam，Egypt, Cairo

满意：员工和服务，清洁度
Every thing in the hotel , it was really great vacation . Hotel service , facilities , beach , food . Highly recommended if you would like to relax or need activities and nice night parties. Thanks Mosaique Hotel Respective team
2019 年 9 月入住 4 晚
Hotel Management 于 2020 年 1 月 5 日 的回复
Dear Rallam, greetings from Mosaique Beach Resort Taba Heights! Thank you for your nice review that you uploaded. We would be happy to welcome you again with us. With best regards, Hotel Management

10/10 超赞

J，USA

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lives up to the 5 star rating . Many activities throughout the day . Loved the Asian hibachi restaurant 5 course meal . The shuttle to the market and cafes was nice . Classy lounge/bar at night was relaxing. View of Jordan from across is so picturesque . I will definitefintely be back !
2019 年 9 月入住 1 晚
Hotel Management 于 2020 年 1 月 7 日 的回复
Dear J, thank you very much for having taken the time to share your feedback following your recent stay at Mosaique Beach Resort Taba Heights. We are delighted to read that you enjoyed your holiday and looking forward to welcoming you for another pleasant vacation with us. With best regards, Hotel Management

8/10 还可以

Alon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 4 晚
Hotel Management 于 2020 年 1 月 9 日 的回复
Dear Alon, greetings from Mosaique Beach Resort Taba Heights! Thanks for your comment. We would be very happy to welcome you again with us. With best regards, Hotel Management

8/10 还可以

Yakov，Israel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice family stay or romantic hotel
Great stay at the hotel. Different pools, sea, beach, attractions - all that you need to have a good vacation. Spa not recommended - their services in spa in very low quality. Salesman is very charismatic and know to sell, but service itself in spa - no comments. Sauna is cold, they switch it on when you come. Massage - I know to do massage better by myself. Had great snorkeling tour to the castle - very good, like it, recommend. In general, if you have all inclusive, don't pay for spa, all other attractions are ok.
2019 年 8 月入住 3 晚
Hotel Management 于 2020 年 1 月 9 日 的回复
Dear Yakov, thank you for your positive evaluation of your vacation in Mosaique Beach Resort Taba Heights. We are happy about your positive experiences in our hotel and appreciate that you took the time to share these experiences here. We hope to see you again soon. With best regards, Hotel Management

6/10 一般

Vítor

满意：员工和服务
2019 年 8 月入住 8 晚
Hotel Management 于 2020 年 1 月 9 日 的回复
Dear Vitor, greetings from Mosaique Beach Resort Taba Heights! Thanks for your evaluation. We would be very happy to welcome you again with us. With best regards, Hotel Management

6/10 一般

Alex

满意：住宿条件和设施，员工和服务
不满意：清洁度
.מקום מאוד נחמד עם בריכה גדולה ונעימה חוף פרטי ושירות לקוחות טוב. אבל....מקום משעמם בטירוף אין שום אטרקציות לילדים והאוכל זוועה
2019 年 8 月入住 4 晚
Hotel Management 于 2020 年 1 月 10 日 的回复
Dear Alex, greetings from Mosaique Beach Resort Taba Heights! Thank you for your review. We would be happy to welcome you again with us. With best regards, Hotel Management

6/10 一般

Muli

满意：员工和服务、住宿条件和设施、客房舒适度
Good hotel, bad food
Good hotel, bad food
2019 年 8 月入住 4 晚
Hotel Management 于 2020 年 1 月 10 日 的回复
Dear Muli, greetings from Mosaique Beach Resort Taba Heights! Thanks for your comment. We are sorry to read that our food was not to your personal taste, anyway we would be very happy to welcome you again with us. With best regards, Hotel Management

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施
2019 年 8 月入住 1 晚
Hotel Management 于 2020 年 1 月 10 日 的回复
Dear guest, thank you for your feedback. With best regards, Hotel Management

6/10 一般

Waleed，Cairo

与配偶出行
满意：清洁度
The hotel was not as expected, overall it is not like other 5 star ratings. It is fairly deserve 4 stars
2019 年 8 月入住 3 晚
Hotel Management 于 2020 年 1 月 10 日 的回复
Dear Waleed, thank you for your comment. With best regards, Hotel Management

4/10 很差

Ahmed

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad experience, bad trip.
Bad check in experience, unhelpful front desk manager. Low social class resdience. Not clean bathroom and rooms. House keeping looking always for tips and they are rude. Food is poor, no variety and many waiting rows. Poor internet.
2019 年 8 月入住 3 晚
Hotel Management 于 2020 年 1 月 10 日 的回复
Dear Ahmed, we are grateful to you for the time taken to write your review on the website Your assessment beyond any doubt helps us to constantly improve our service. We would like to assure you that we have taken into account all your comments and will take measures to correct existing shortcomings. With best regards, Hotel Management

10/10 超赞

daniel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 6 晚
Hotel Management 于 2020 年 1 月 10 日 的回复
Dear Daniel, thank you for your feedback. With best regards, Hotel Management

6/10 一般

Karim，Cairo

团体旅客
不满意：员工和服务
Property is ok with lots of amenities, staff was terrible with very bad attitude towards customers.
2019 年 8 月入住 4 晚
Hotel Management 于 2020 年 1 月 10 日 的回复
Dear Karim, thank you for taking the time to submit your review. Your valuable feedback helps us to constantly improve the quality of our services. We assure you that your comments will be considered to take corrective action. With best regards, Hotel Management