I think $177 for a King room with a jacuzzi is too much for the quality of the room. The shower needed some serious CLR. The sofa was all stained up and the mattress was definitely due to be replaced. The jacuzzi however was wonderful and surprisingly large.
Amy
2024 年 5 月入住 1 晚
4/10 很差
Richard,Miami
与配偶出行
2024 年 5 月 13 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
not at the level , old furniture ....Not recommended people in the pool area , who were disrespectful to my wife
bad experience
Richard
2024 年 5 月入住 3 晚
10/10 超赞
Sharon
2024 年 5 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Perfect for our needs
Sharon
2024 年 5 月入住 2 晚
2/10 糟糕
Helena
与家人出行
2024 年 5 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was super dirty and we found chicken bones under the bed
Helena
2024 年 5 月入住 2 晚
8/10 还可以
Andrea
与家人出行
2024 年 4 月 7 日
满意:员工和服务、服务设施、住宿条件和设施
The staff was super accommodating and pleasant. They made our stay the best they could. From a cleanliness perspective there were two issues: on one bed there was hair; they had someone come immediately and rectify this issue. The air unit needed some attention; there was black stains within.
I did request the room be serviced after the first night; was told it would be but later in the evening upon returning to the room no service had been done. Was told my room was marked for service every other day which made no sense as we were only there for 2 nights.
Would definitely stay again; the above items were small in relation to what could have gone wrong.
Andrea
2024 年 3 月入住 2 晚
2/10 糟糕
Ivan
2024 年 3 月 31 日
Ivan
2024 年 3 月入住 1 晚
10/10 超赞
Kelly,Jacksonville
2024 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Always a nice stay. Very clean and updated. Staff was very helpful.
Kelly
2024 年 3 月入住 1 晚
2/10 糟糕
Dustin
与家人出行
2024 年 3 月 30 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Very rude and unprofessional front desk clerk after I challenged the “pet fee” charge that wasn’t on the booking website that they obviously allow to sell rooms. 75 dollars for one night for my 9 lb dog. Very rude and offered nothing to help out since I had a non refundable booking. Shift manager wouldn’t even come speak with me about it face to face . Very disappointing and will be disputing charges! Hotel is nice and well maintained but unfortunately staff needs to learn how to be a little more accommodating for their guests