The desk staff was very professional and courteous. They were able to find me a room even though OYO had canceled my reservation due to overbooking on their part and for that I was extremely grateful. I’ve stayed at this hotel many times in the past and had never been canceled until OYO became part of it. A previous group had been given the same news about their reservations before me and were very ugly about it. The desk staff behaved very professionally and never raised her voice despite profanity and verbal abuse from the aggrieved before they stormed out. So basically I would give the hotel staff 5 stars and OYO -1.
Todd
2023 年 11 月入住 1 晚
10/10 超赞
Steven
2023 年 11 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Thanks for the upgrades in the room
Steven
2023 年 11 月入住 1 晚
10/10 超赞
Mia
2023 年 11 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Mia
2023 年 11 月入住 2 晚
2/10 糟糕
Andrea
与配偶出行
2023 年 11 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Andrea
2023 年 11 月入住 2 晚
8/10 还可以
Dawn
与配偶出行
2023 年 11 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Positive: The property was well updated and clean. The staff were very friendly, funny, and tried to be helpful. The parking lot was well lit. Other than the below negative, I would recommend staying here.
Negative: Had to pay $15,00 more than I was quoted when made the reservation. Inquired about the extra charge and received indirect answers. Asked for an itemized receipt and was informed that it was unavailable. I see this as a very poor business practice.
Dawn
2023 年 11 月入住 1 晚
10/10 超赞
Charles
2023 年 11 月 7 日
Charles
2023 年 11 月入住 1 晚
10/10 超赞
Tom
2023 年 11 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Tom
2023 年 10 月入住 14 晚
6/10 一般
Thomas,Panama City
2023 年 10 月 30 日
满意:员工和服务,清洁度
The room was clean and fresh. The mattress was comfortable. All rooms are accessible from the exterior. The breakfast area is small and limited but fine for the price. Overall very nice for a one night stay if you plan a quick in and out.