Awful experience staying in this hotel. It’s a fabulous location and beautiful building but that’s where it ends. The room was small and we were above the kitchen so the room smelt of burnt cooking oil. We did make the staff aware but they didn’t offer to move us and were really unhelpful. They made out they had no idea of the problem!! But we found other complaints about the same issue from other travellers and also the porter mentioned they had issues with smell in these rooms.
Lindsey
2024 年 5 月入住 1 晚
10/10 超赞
Nicholas
与配偶出行
2024 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had an amazing stay here, great location in the center of town, very walkable and close to the botanical gardens. 10/10 recommend
Nicholas
2024 年 5 月入住 2 晚
8/10 还可以
Christopher
与配偶出行
2024 年 4 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Great location & very nice rooms. Front desk staff was not cooperative & forgot to follow thru on several items. Disappointed they were not willing to upgrade us to lake view. Breakfast is incredible with both selection & quality.
Christopher
2024 年 4 月入住 2 晚
10/10 超赞
Terri
2023 年 11 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
highly recommend
The hotel is very conveniently located and very charming. The restaurant is also very good. The staff was very helpful with transportation and other needs. The view of the lake was beautiful. The fresh fruit in our room was a welcome surprise.
Terri
2023 年 11 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2023 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 11 月入住 2 晚
10/10 超赞
TESS
与配偶出行
2023 年 11 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very welcoming and helpful. We had breakfast included and it was wonderful. We received a room upgrade and had a fantastic view. The view from the hotel bar and breakfast area was fantastic. There is a hotel shuttle from the train station which was great for our luggage. Our room was spacious and had a great sized bathroom.
TESS
2023 年 10 月入住 3 晚
10/10 超赞
Susan
2023 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful stay. the lake view rooms are amazing!
Susan
2023 年 10 月入住 2 晚
10/10 超赞
Vanessa
2023 年 10 月 26 日
Vanessa
2023 年 10 月入住 1 晚
10/10 超赞
Geeta
团体旅客
2023 年 10 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved our stay at the property.
Excellent service.