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关于维也纳-多瑙河畔希尔顿酒店的点评

4 out of 5
维也纳-多瑙河畔希尔顿酒店
Handelskai 269, Vienna

点评

8.6

超赞

10 分 - 超赞。536 条好评，共有 1000 条点评" "
8 分 - 还可以。282 条好评，共有 1000 条点评" "
6 分 - 一般。114 条好评，共有 1000 条点评" "
4 分 - 很差。47 条好评，共有 1000 条点评" "
2 分 - 糟糕。21 条好评，共有 1000 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

4/10 很差

真实旅客

与家人出行
不满意：住宿条件和设施，员工和服务
2019 年 11 月入住 1 晚
Theresa 于 2020 年 3 月 13 日 的回复
Dear User, Thank you for taking the time to rate our hotel. As I can see, you were not fully satisfied with your stay, please feel free to contact us directly to give us detailed feebdack so we can continue to improve. With kind regards, Theresa Front Office

10/10 超赞

Yu-Fang

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome living experience.
離地鐵站有段距離，除了天橋那段有點不ok，其他的都很好。附近就有大型商場，Penny超市就在旁邊，這些都是走路就能到達，很不錯的地點。
2020 年 1 月入住 1 晚
Theresa 于 2020 年 2 月 8 日 的回复
Ahoi Yu-Fang, great to read that you enjoyed your stay with us and thank you for your detailled feedback. Hoping to see you again in the near future. With kind regards from the Waterfront, Theresa Assistant Front Office Manager

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
空間大，到市區交通也相當方便
2019 年 10 月入住 4 晚
Theresa 于 2019 年 10 月 15 日 的回复
Ahoi Anonymous, thank you very much for posting a review on this website. With kind regards from the Waterfront, Theresa Assistant Front Office Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 2 晚
Theresa 于 2019 年 10 月 8 日 的回复
Ahoi Anonymous, thank you very much for your rating. Looking forward to welcome you back in the near future. With kind regards from the Waterfront, Theresa Assistant Front Office Manager

8/10 还可以

Huichi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很美的多瑙河
2019 年 9 月入住 1 晚
Theresa 于 2019 年 9 月 21 日 的回复
Ahoi Huichi, thank you for your rating. With kind regards, Theresa Assistant Front Office Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
舒適且設計感也很好的飯店
品質很好的希爾頓飯店，房間可以直接欣賞多瑙河畔風景，早餐很美味也可以選擇坐在室外多河畔用餐，地鐵站走路10分鐘內可以到達，附近有超市也有大型購物商場。房間很舒服，空間也很大。
2019 年 8 月入住 2 晚
Theresa 于 2019 年 9 月 8 日 的回复
Ahoi Anonymous, thank you for your feedback about your stay with us. I am happy read that you enjoyed the amazing river view from your room as well as our rich buffet breakfast. Looking forward to welcome you back to the hotel again. With kind regards from the Waterfront, Theresa Assistant Front Office Manager

10/10 超赞

CHANG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
服務親切，舒適宜人的飯店
在維也納多瑙河濱飯店住宿很舒服，景色宜人，服務人員都很親切，下次有機會會再選擇此間飯店
2019 年 8 月入住 1 晚
Sibbir 于 2019 年 8 月 24 日 的回复
Dear CHANG! Thank you for taking the time to write a response after your recent visit and happy to hear that you love the view from the room and I truly hope to welcome you back in the not so distant future. Best regards, Sibbir, Senior front office supervisor

10/10 超赞

Shunguei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
優秀的服務人員、超棒的早餐，到維也納會再選擇入住的旅館
2019 年 7 月入住 1 晚
Theresa 于 2019 年 7 月 31 日 的回复
Dear Shunguei, Thank you for your fantastic feedback about your stay with us. With pleasure I read that you had a wonderful stay with us and that you especially enjoyed your rich breakfast buffet and our beautiful location next to the river. Hope to welcome you back with us. Best regards, Theresa Assistant Front Office Manager

10/10 超赞

kUO-CHING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
感受非常好。
2019 年 6 月入住 1 晚
Theresa 于 2019 年 7 月 17 日 的回复
Dear Kuo-Ching, Thank you very much for your feedback! With pleasure we read that you enjoyed your stay with us. Hoping to welcome you back soon at the Danube. With best regards Theresa Assistant Front Office Manager

10/10 超赞

yang ching

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
very good
2019 年 5 月入住 1 晚
Theresa P. 于 2019 年 7 月 17 日 的回复
Dear yang ching, Thank you for your kind comment on this website. I am pleased to read that you had a fantastic stay. I am looking forward welcoming you back with us in the near future. Best regards, Theresa Prokosch Assistant Front Office Manager

10/10 超赞

Huang-An

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
推薦的好旅館
2019 年 5 月入住 4 晚
Theresa 于 2019 年 9 月 8 日 的回复
Ahoi Huang-An, thank you very much for your rating! Looking forward to welcome you again soon. With kind regards, Theresa Assistant Front Office Manager

10/10 超赞

Saad

满意：住宿条件和设施
Great
2024 年 5 月入住 1 晚

10/10 超赞

Michaell

满意：清洁度、员工和服务、服务设施、住宿条件和设施
At first we thought getting to Vienna was going to be inconvenient, but the public transportation network and taxi service from the hotel was easy. Ask about where the U2 purple line is and purchase your ticket for up to 72 hours and then validate the the ticket and keep it with you and then you will have access to metro, trams and buses anywhere in Vienna. This hotel is right on the Danube and overall we had a great experience.
2024 年 5 月入住 5 晚

6/10 一般

Pravina

商务旅客
The rooms were excellent except for the fact that the hot water was temperamental. Early morning you could have a hot shower with low pressure but later in the day the water was tepid and had low pressure. Meeting room was too warm and the catering In the restaurant was the same everyday. I was there for 5 days and it became predictable and boring. Also too far from city centre and nothing to do around the hotel despite it being on the river.
2024 年 5 月入住 4 晚

6/10 一般

Sandra

与家人出行
满意：员工和服务，清洁度
Kein Wasserdruck in der Brause
2024 年 5 月入住 2 晚

10/10 超赞

Lucy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel on Danube but not much around it. Isolated and far from tourist area
2024 年 5 月入住 2 晚

10/10 超赞

Ashleigh

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place for a nice weekend away. Walkable distance to underground station.
2024 年 5 月入住 2 晚

6/10 一般

donna

团体旅客
满意：清洁度
不满意：住宿条件和设施，员工和服务
Their computer system was down, and the staff were not prepared because of their lack of teamwork manifested by confusion and apparent signs of trying to avoid customers when asked about storing their suitcases. Poor customer service!
2024 年 4 月入住 1 晚

10/10 超赞

Jelle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice breakfast. Very good beds. Friendly staff. Clean and practical room with excellent bathroom. Close to Stadion metro station. All in all we really enjoyed our stay (2 adults 2 teenagers, waterfront room). Thanks!
2024 年 4 月入住 3 晚

6/10 一般

Carmen Perez

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear Carmen PerezThank you for taking the time to write a response after your recent visit. Best regards

6/10 一般

Angelo

与家人出行
满意：员工和服务，清洁度
Struttura nuova e piacevole in posizione lievemente decentrata. Abbastanza grande la stanza ( junior suite per famiglia 4 pax), ma con basgno datato e doccia improponibile con acqua che passa da caldo a freddo in continuazione.
2024 年 4 月入住 2 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear AngeloThank you for taking the time to post a review on this website. I am very sorry to hear that you were unsatisfied with some aspects of your stay, thank you for raising your concerns with us.Best regards

10/10 超赞

Carl

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a very good hotel that I am happy to return to each time I am in Vienna. The rooms are large, the beds are very comfortable, and they also provide a nice desk to work at, which is important to me when I travel for business. The breakfasts are also really good!
2024 年 4 月入住 6 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
It is very rewarding for our team to read how much you loved your stay at Hilton Vienna Waterfront. Thank you for sharing your positive thoughts with us and our future guests.

8/10 还可以

Jason

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Good location 15min from Convention Centre. Dining options around the hotel were limited. Staff were welcoming.
2024 年 4 月入住 5 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear JasonThank you for choosing Hilton Vienna Waterfront and for taking the time to post a review on this website. We hope to have the pleasure of welcoming you back again soon.

8/10 还可以

Fausto

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice view on the river
2024 年 4 月入住 1 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear Mr Fausto,with pleasure we have read your feedback and are very happy that you had an overall good experience with us.Best regards,

8/10 还可以

VINCENT HUBERT

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bon séjour en famille. Hôtel un peu excentré mais situé sur les bords du Danube et accessible en transports en commun (5 min à pied du métro U2). Petit-déjeuner : très bien achalandé et très varié. Dîner : restaurant pour le dîner. Personnel : très gentil et serviable. Une bonne expérience.
2024 年 4 月入住 4 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear Vincent HubertThank you for choosing Hilton Vienna and for reviewing your stay with us. I am glad you overall enjoyed your stay with us and looking forward to welcoming you back again soon!Best regards

10/10 超赞

Nadine，Haina

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Das Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Sehr geehrte Nadine,Vielen Dank, dass Sie uns mit 5 von 5 Punkten bewerten. Es freut uns, dass Sie mit unserem Service zufrieden gewesen sind.Mit freundlichen Grüßen

10/10 超赞

Leomarie，Skokie

The hotel is nice.. the location is great! The staff are very friendly and accommodating.
2024 年 3 月入住 3 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear LeomarieThank you for choosing Hilton Vienna Waterfront and for taking the time to post a review on this website. We hope to have the pleasure of welcoming you back again soon!

4/10 很差

Moawya

与家人出行
不满意：员工和服务
Far from the main attractions
2024 年 4 月入住 2 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear Moawya,Thank you for taking the time to post a review on this website. Our aim of our team is to make your stay as pleasant as possible and I am therefore very sorry to learn that on this occasion we failed to meet your expectations and would like to apologise for the experiences made and the impression received.

10/10 超赞

Nishant Kumar

与家人出行
满意：住宿条件和设施，清洁度
It was located very near to Airport . The location was perfect facing river. The reception was very accommodating and helpful. The public transportation was just few meters away from hotel.
2024 年 3 月入住 5 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear Nishant Kumar,Thank you for your kind comments on this website. I am pleased to read that you had a fantastic stay; it is a great pleasure to receive such positive feedback. I look forward to welcoming you back to Hilton Vienna Waterfront very soon.Best regards,

10/10 超赞

HIREN，buford

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property is very good and quiet. Commute to city center is little far.
2024 年 4 月入住 1 晚

10/10 超赞

Jamie

2024 年 3 月入住 4 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear Jamie,Thank you very much for scoring us with 5 out of 5. We are very pleased that you had a great stay with us.Best regards,

10/10 超赞

Sabina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bell'hotel,camera grande fronte Danubio.Ottima colazione,spuntini ed apericena inclusi all'ottavo piano.Ottima palestra.Metro a 500 metri stazione stadion con vicino centro commerciale
2024 年 3 月入住 4 晚
Das Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear SabinaThank you for your kind comments on this website. I am pleased to read that you had a fantastic stay; it is a great pleasure to receive such positive feedback. I look forward to welcoming you back to Hilton Vienna Waterfront very soon.Best regards

10/10 超赞

Sabrina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bellissimo hotel. A pochi minuti dalla metro che collega il centro. Quartiere tranquillo. Hotel che si affaccia sul Danubio....molto bello. Camera ampia e pulita. Letti comodissimi. Colazione fantastica con prodotti di alta qualità.
2024 年 3 月入住 3 晚
Das Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear SabrinaThank you very much for your kind feedback. I am happy you to read that you had a pleasant stay at Hilton Vienna Waterfront and looking forward to welcoming you again in the near future!

10/10 超赞

Huiping

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
good location, affordable price, metro, bus station nearby, room very clean, staff friendly -- All good.
2024 年 3 月入住 4 晚
Das Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear Huiping,Thank you for sharing your feedback regarding you recent stay.I am very sorry to hear that you were unsatisfied with some of the aspects of your stay, thank you for raising your concerns with us.Best regards,

10/10 超赞

Thomas

满意：清洁度、员工和服务、住宿条件和设施
Really clean and spacious - I was there in March but would love to see it in the summer with the space out on the river and Danube views. Rooms were really big, staff were helpful. Great value for money
2024 年 3 月入住 1 晚
Das Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear ThomasThank you for taking the time to write a review regarding your recent stay at Hilton Vienna Waterfront.I We were delighted to read that you have had a positive visit to our hotel and look forward to welcome you back again soon.

10/10 超赞

Bernardo

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy buen hotel, aunque no está cerca de las principales atracciones. Es fácil conseguir taxi o Uber, pero el transporte público no está cerca y con mal clima puede ser un inconveniente
2024 年 3 月入住 4 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear BernardoThank you for taking the time to write a response after your recent visit and scoring us with the highest rating.Best regards

8/10 还可以

Josephine

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Nice and quiet. Friendly staff.
2024 年 3 月入住 2 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear Josephine,Thank you for choosing Hilton Vienna Waterfront and for reviewing your stay with us.We are glad you overall enjoyed your stay with us and look forward to welcoming you back again soon!

10/10 超赞

Helen

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
On the river
2024 年 3 月入住 1 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear Helen,Thank you for taking the time to write a response after your recent visit. Best regards,

8/10 还可以

Yuki

满意：住宿条件和设施，清洁度
2024 年 3 月入住 2 晚
The Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear YukiThank you very much for scoring us with 4 out of 5 on Expedia.comBest regards

10/10 超赞

Nina Mahdawi

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

4/10 很差

eric

不满意：客房舒适度，住宿条件和设施
Disappointed
The hotel is how to say.... Hilton..... Or Hiltong . First of all, We booked the room with Baby bed, Of course, when we arrived there was no baby bed. We wanted to drink something for the fridge. The fridge is empty. The beds are separated even though we asked for a King size. We were looking for the slippers, There's no slippers in the room. You should be careful when you go to the restroom. A small role of paper toilet. You have to ask for Another one. The shower Could be nice... If the pressure would be sufficient, It's almost impossible To regulate the temperature. It is too hot or it is too cold. Even the phone in the room Is not working. The parking Is Also Very specific. If you have an electric car, you have to pay A fee of more than 10 Euro over the cost of the electricity on the top of 26 EUR for the parking. The Restaurant is average A simple salad cost more than 20 Eur. It is for sure Not that the level of Hilton. It is Far away from the center. Nothing around. In short :Disaster.
2024 年 2 月入住 3 晚

10/10 超赞

Sushil

2024 年 2 月入住 1 晚

8/10 还可以

WESLLEY

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I really liked the hotel and its entire team is service, I just wish the bath towels were changed every day.
2024 年 2 月入住 2 晚
Hilton Vienna Waterfront Team 于 2024 年 2 月 17 日 的回复
Ahoi Weslley,thank you very much for your feedback. Kindly be informed that all towels placed on the floor will be refeshed and the hanging towels will be left for further usage.With kind regards,Your Hilton Vienna Waterfront Team

10/10 超赞

Sharon Elizabeth

2024 年 2 月入住 4 晚
Das Hilton Vienna Waterfront 于 2024 年 5 月 3 日 的回复
Dear Elizabeth,Thank you for taking the time to post a review on this website and scoring us with 5 out of 5.Best regards,

10/10 超赞

Austin

满意：清洁度、员工和服务、住宿条件和设施
Highly recommend
2024 年 1 月入住 6 晚
Hilton Vienna Waterfront Team 于 2024 年 2 月 17 日 的回复
Ahoi Austin,thank you very much for your nice feedback.With kind regards,Your Hilton Vienna Waterfront Team

8/10 还可以

Josef

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Hilton Vienna Waterfront Team 于 2024 年 2 月 17 日 的回复
Ahoi Josef,thank you for your rating.With kind regards,Your Hilton Vienna Waterfront Team

10/10 超赞

Ernst

满意：清洁度、员工和服务、住宿条件和设施
Alles sehr gut bis auf die Parkgebühren - die sind unverschämt hoch!
2024 年 1 月入住 3 晚

10/10 超赞

Alfredo

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a beautiful hotel with a great view of the river. It is perfect to enjoy the river at night with a nice glass of wine. There is a subway station with 5 min walking distance. Something I learned about Austria is DO NOT forget to get your subway ticked stamped. Otherwise l, there will be a €120 fine waiting for you at your favorite destination, lol. Besides this minor incident , the hotel is marvelous and I would stay here again. The facility is clean, spacious, and it offers a l phenomenal breakfast.
2024 年 1 月入住 3 晚

10/10 超赞

Alfredo

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is located just a short driver to the city center. The river view adds a very special touch to the place. Breakfast is excellent as expected. The hotel is a great place to relax with a glass of wine after the long walks in the city.
2024 年 1 月入住 4 晚

10/10 超赞

Hee Gwan

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚